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Residence Inn New Orleans Metairie

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Residence Inn New Orleans Metairie
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223 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Reviewed 20 April 2016

I've been at this hotel for almost 21 days for work. I travel nonstop for business and have stayed in countless hotels. The customer service here has surpassed anything I've experienced in quite a while. Brian, Pat, my Favorite Hotel Engineer, Ken, and honestly the entire staff, have made this place feel like home away from home. Everyone has a...

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Helpful?
Thank WhatWould K
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn New Orleans Metairie and we...

Reviewed 17 April 2016 via mobile

This hotel was perfect for my family during graduation weekend. We had several families stay here for graduation. I stayed in the 2 bedroom suite. It was very spacious. Clean. Staff was friendly. Minutes away from grocery stores, bars, and restaurants. I highly recommend this hotel!!!!

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Thank JustAVisitOrTwo
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Kenner, Louisiana
Reviewed 16 April 2016

The hotel is fine, but the management staff is rude and condescending. I would not stay here, nor advise anyone to stay here. There are much better hotels for less money as this place is overpriced. La Quinta is a great place.

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Thank rrieder7
Stephen B, General Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time to provide feedback for one of my hotels. As the Area GM this is very disturbing to read the comments that you provided and would like to get in contact with you for further details so we may quickly correct our actions. Please contact our hotel and ask for Stephen so that I can...

Jacksonville, Florida
Reviewed 13 April 2016 via mobile

My first time being in New Orelans for quite sometime and it was a memorable trip. My first ever Laker game was great and I got to see one of the greatest players play for the last time. My hotel experience was great. The staff was super nice and friendly. Very helpful. The rooms can be updated a bit. It...

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Thank santos_1029
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Louisiana
Reviewed 11 April 2016 via mobile

Loved our stay! Breakfast was wonderful. Plenty of choices and they made sure it was well stocked. Staff was super nice, and gave us a magazine with map of New Orleans and coupons. Room was clean and spacious and had a stove, refrigerator, microwave, and dishwasher. Would stay again.

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Helpful?
Thank Lori C
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for staying at the Residence Inn New Orleans Metairie With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.

Missouri City, Texas
Reviewed 9 April 2016

My experience was excellent the staff was great. And i enjoyed the food would recommend to friends and family. Thanks for the excellent service. Jewel Washington, Braylon Johnson Management was excellent they let us check-in little early due to rain. Thanks Again

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Thank cynjohnson46
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you for your time and come visit us again soon!

New Orleans, Louisiana
Reviewed 4 April 2016

I travel for my job and when I am in New Orleans I reside at Residence in Metairie. Ms. Pat, Ms. Camille, Ms Deborah are very helpful and courteous. They know what type of room I like and the location of the room I like. They make me feel like homey. Even Miguel assists with anything and everything. I enjoy...

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Thank sheliafphillips
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your experience at the Residence Inn New Orleans Metairie. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Lima, Peru
Reviewed 2 April 2016 via mobile

Nice rooms, great attention, personalized Service, ALL WHAT WE NEED IN A TRIP 100% recommended Located near two shopping malls Quiet area Distance to downtown 15 minutes Good breakfast Fast internet Comfortable rooms Pool Gym Room Service!!!!!!!!!

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Thank jcrivero
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Texas
Reviewed 31 March 2016

We booked this hotel because when we were transferred to New Orleans area in 2007 we stayed here for almost 5 months. Even more strange we had the room next to our room this time. Nicely decorated and clean. We enjoyed the breakfast the next morning. We have never been disappointed booking this Residence Inn. Staff are friendly and accommodating....

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Thank Marie H
Miguel M, Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Thank you for your kind and enthusiastic comments about our staff. We strive here at the Residence Inn Metairie to give our guest the best customer service. Thank you again for your comments and come visit us again soon!

Houston, Texas
Reviewed 29 March 2016

We had a spring break family vacation there. It was a reasonable drive to the city, but felt very safe and convenient with good breakfast choices and a little kitchen for making some light food after all that delicous and rich New Orleans restaurant food. The staff was very nice, and our beds were very comfortable. We would definitely stay...

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Thank DiDiMM
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time out of your busy schedule to let us know how you enjoyed your stay at the Metairie Residence Inn. Thank you for staying with us and hope to see you in the near future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn New Orleans Metairie

Address: Three Galleria Boulevard, Metairie, LA 70001
Region: United States > Louisiana > Metairie
Price Range: $231 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn
Hotel Style:
#3 Family Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn New Orleans Metairie staff and other travellers.
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Vermont
10 days ago
Gilbert, Arizona
5 months ago
East Berkshire, Vermont

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Questions? Get answers from Residence Inn New Orleans Metairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room near the sport court. Otherwise, every room seems fine. We find the first floor most convenient and perfectly quiet.”
 of 5 bubbles mysally, 14 Feb 2017 | Read review
“2nd or 3rd floor”
 of 5 bubbles K525LOkarlm, 9 Feb 2017 | Read review
“I like the second floor, but all rooms are clean and freshly - remodeled.”
 of 5 bubbles 334karlm, 8 Feb 2017 | Read review
“First floor rooms are inside security doors.”
 of 5 bubbles leonard713, 25 Jan 2017 | Read review
“Any room works well.”
 of 5 bubbles Lovetogo55, 30 Nov 2016 | Read review
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