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Holiday Inn Metairie New Orleans Airport

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Holiday Inn Metairie New Orleans Airport
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279 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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Loveland, Colorado
Reviewed 1 week ago

Being a fan of a good night's sleep, the blackout blinds of recently remodeled H.I's are wonderful. And quiet; though very close to the airport, never heard a plane. And tubs; some hotel brands, new or remodel, have no tubs. When H.Inns remodels or builds, they seem to keeps tubs. Yea! Sitting in a plane or car for hours makes...

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Helpful?
2Thank William Z
Dardanelle, Arkansas
Reviewed 2 weeks ago

Everyone was absolutely awesome at the hotel. From the front desk to the staff that you passed in the hallway. It is always great to be reminded what true Southern Hospitality is all about after working on the road and traveling all over the US. My room was immaculate and the service was spectacular. I wish they had smoking rooms...

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2Thank Bruce B
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you so much for taking time out to provide us with your feedback! I will be sure to pass your comments on to our entire staff ! We really work hard to ensure outstanding customer service and keep our facility clean and up to date. We look forward to having you stay with us again!!

Panama City, Florida
Reviewed 2 weeks ago via mobile

My husband and I are in town for the French Quarter Festival. The breakfast here was very good. Hospitality was very accommodating. We would consider staying here again. Also, parking is free. That's a plus in New Orleans.

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Helpful?
Thank Kareta M
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you so much for taking the time out to provide us with your feedback! We work hard in providing our guests' with outstanding customer service! We look forward to having you stay with us again! Best Regards, Management

Oakland, California
Reviewed 3 weeks ago

The first problem was when we called for the hotel shuttle about 11pm. We were told they were doing a shift change and to catch a cab and they would pay for it. When we get to the check in desk they ask us for the cab receipt I told them I was not told I needed a receipt and...

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Helpful?
Thank Angelou11
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Mr. Ruthann Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issues you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Daytona Beach, Florida
Reviewed 4 weeks ago via mobile

A great visit that started with an exceptional front desk person- Whitney- who checked me in. Great personality and made me feel welcome right away. The room is spacious and clean. The fitness room is nice and has a variety of options. Highly recommended!

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Helpful?
Thank Dan M
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you so much for taking the time out to share your wonderful experience with us!! We really do appreciate the feedback! We look forward to having you stay with us again!! We will be sure that Ms. Whitney gets the message as well. :)

Manchester, United Kingdom
Reviewed 12 March 2017 via mobile

I was in New Orleans for a conference and decided to move to this hotel for a night after the event as weekend hotel rates in downtown New Orleans are crazy and i had a couple of days before my flight home and wanted to explore the local mall (which is disappointing). The hotel is a short taxi ride from...

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Helpful?
Thank DlrowTraveler
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Oak Grove, Louisiana
Reviewed 21 February 2017 via mobile

Our family of four stayed here for a Saint's football game. The hotel was very clean and convenient to New Orleans, as well and convenient to local restaurants. This will be our future "go to" hotel for future trips.

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1Thank scedotal
James M, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Scedotal, Thank you for taking the time to give our hotel a stellar review! We at the Holiday Inn Metairie value our guests feedback, and we are appreciative in knowing that this hotel will be your "go to" hotel for future trips. We are glad to be of convenience for you and your family in regards to proximity to...

Reviewed 19 February 2017 via mobile

Hotel was clean, affordable and comfortable, great customer service, Breakfast was not included which was only disappointment, it was $13 person after a 25%Rewards discount and food was not that great! On our last day we Tried Chef Ron's Gumbo stop right next door and it was our 3rd try at Gumbo and this was the best hands down! Jumbalaya...

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Thank Jenn L
James M, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Hello Jenn L., Thank you for taking the time to give the Holiday Inn Metairie hotel a review. We are appreciative that you found the hotel to be clean, affordable, and comfortable all while receiving great customer service. Our staff at this hotel works very hard to ensure that all guests are well accommodated and always puts the guests needs...

Houston, Missouri
Reviewed 12 February 2017 via mobile

The rooms are clean and well stocked with needed supplies. Each room has a mini fridge if needed. There was not a microwave but when we inquired about one, one was offered to us. Soft and Firm pillows are provided for each bed. Whitney at the front desk is a STAR!!! She has a wonderful personality and is very knowledgeable...

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Helpful?
Thank Cassie R
James M, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Management

Philippines
Reviewed 24 January 2017 via mobile

We took the risk of staying in this hotel as we didn't want to pay much for a hotel stay in New Orleans. Our concern is the traffic going to and from the square. We didn't experience heavy traffic to and from the square. We might just have been lucky. The room was clean and cozy. As expected for any...

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Helpful?
Thank im_a_universe
James M, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Hello im_a_universe, Thank you for taking the time to review our hotel. We are appreciative that you enjoyed our clean and cozy room. It is important to make every guest feel as if they are in a peaceful, cleanly environment when away from home. It is unfortunate that you experienced a long wait time to check in, and I will...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 

Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N Causeway Blvd, Metairie, LA 70001-1934
Region: United States > Louisiana > Metairie
Price Range: $140 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Number of rooms: 205
Reservation Options:
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Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Hotel Style:
#3 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Metairie New Orleans Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Metairie New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room for more natural light”
felicef151, 21 Oct 2016 | Read review
“Get a room on the back side of hotel.”
382timl, 30 Sep 2016 | Read review
“go somewhere else”
shirmart, 8 Jul 2016 | Read review
“Do not use corner rooms they seem to be much hotter.”
LadyCaptain, 22 Jun 2016 | Read review
“There's a nice mall very nearby (up causeway across the road) and a whole foods a exit down. stay away from noisy streetside.”
Drej_Stu, 20 Jun 2016 | Read review
5 of 5