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Courtyard New Orleans Metairie

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Courtyard New Orleans Metairie
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221 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Covington, Tennessee
Reviewed 2 weeks ago

My husband and I spent the night at this hotel the night before a cruise. The bed was comfortable, the room was clean and the location is quiet. We could walk to several restaurants within 2 or 3 blocks. Also very convenient to New Orleans. We will definitely stay here again.

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Helpful?
Thank Lisa J
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to share your feedback from your last stay here in Metairie. I am so glad that you found our hotel enjoyable and valuable. You are correct - our location is convenient to the cruise port, restaurants, shopping, and the French Quarter. When you are in the area again please come back to...

Santa Barbara, California
Reviewed 3 weeks ago via mobile

We had just gotten off a week long cruise and had many hours before our flights. A group of us decided on a day room at the courtyard and checked in. We were greeted by Demetrice Lewis with a huge smile. She was kind and friendly and she took care to hear what we were needing. Soon we were delivered...

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Helpful?
Thank Rocky J
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for sharing your experience with us! Demetrice is one of our best associates - she goes above and beyond for our guests on a daily basis. We will be sure to thank her on your behalf! We hope you'll stay with us again whenever you find yourself in the New Orleans area next. Demetrice will be...

Potomac, Maryland
Reviewed 4 weeks ago

The hotel was well-located for access to Tulane. It was clean and bright and the room was big. The staff was fanatastic. Very friendly and helpful. My only complaint is that the fan in my HVAC unit was very loud.

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Helpful?
Thank SFLMD
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking time to let us know about your most recent stay. We truly appreciate the time you took out of your day to let us know about your experience while staying with us during your most recent travels to the area. We hope that the next time you are in the area you come back to see...

Pittsboro, North Carolina
Reviewed 10 January 2017

Please read my profile for my biases. My wife and I came to New Orleans for a weekend where we were going to be spending most of our time outside in the city. I didn't really want to spend a lot of points for one of the properties near the Quarter, so based on positive reviews here we chose to...

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Helpful?
Thank Sortova
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know how we did during your last stay here in Metairie. I am so delighted to hear that you found our hotel enjoyable and valuable. We strive to have everyone leave with the memory of an enjoyable trip because of the service and quality of the product that we...

Charleston, South Carolina
Reviewed 8 January 2017

We visit New Orleans regularly and stay here several times a year. It is a very convenient location with quick access to downtown. Our last stay was over the Christmas holiday. On the day after Christmas our toilet overflowed. In just a few minutes after a call to the front desk, the most pleasant maintenance man arrived. He unstopped the...

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Helpful?
Thank 66oring
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your most recent stay. I am sorry to hear that you had an issue with your bathroom area. I am happy however that we were responsive and resolved the issue as quickly and pleasantly as we did. Please make sure you come back to see us when...

Reviewed 16 December 2016 via mobile

What an amazing wonderful experience! The staff was so friendly and helpful. They called us a shuttle to our cruise and it was so easy. Check in was super simple and they also suggested a great restaurant that was perfect for our family of 9.

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Helpful?
Thank Tami B
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for your wonderful review of our hotel and staff! We are very happy to know that you enjoyed your stay with us. Our front desk staff is always happy to make recommendations on where to go or what to eat, to help you make your time in our city as fun as possible. We hope to host you...

Paris
Reviewed 16 December 2016

If you don't need an accessible room with a bathtub, this place might work for you. It did smell kind of funky in the hallways, but otherwise seemed okay. Free parking was a perk. I reserved a room that was wheelchair accessible with a bathtub. I was assigned a wheelchair accessible room with a roll-in shower. Then I asked to...

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Helpful?
Thank MarieinParis
Edison C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your stay during your visit to our city. I would like to apologize for your experience during your most recent stay. Please rest assured that we have addressed your concerns and do appreciate your feedback. We understand your concerns and want to make sure no other guest...

Reviewed 8 December 2016 via mobile

I try to stay at full-service Marriotts for my business travel because they have full restaurants and a proper bar. However, this Courtyard is so well run that I think I will be staying here for the last night of my yearly week in NOLA and checking out of my French Quarter Marriott one day early every year. Everything at...

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Helpful?
Thank Patrick O
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for letting us know about your stay. We appreciate that you took the time to write such a detailed account of your stay with us. We always strive to ensure our guests have a comfortable and enjoyable experience while staying in the hotel. I will make sure to spread the word to our team that they...

Pensacola
Reviewed 2 December 2016

This is a very nice property. Tucked away in the Galleria . Away from the hub bub but close to everything. Public transportation is only a few blocks away on Canal Blvd but UBER is an option for sight seeing. Staff is great and our room was very nice and updated. Frog in room.

Review collected in partnership with this hotel
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Helpful?
Thank Steambotwilly
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

We really enjoyed reading your thoughts and cannot thank you enough for sharing such a pleasant review. We are graciously happy to hear about our guest's great experiences and hear about areas that we can improve. We are proud of our location not too far from the French Quarter with convenience still a factor for everyone staying at our hotel....

Reviewed 28 November 2016

First the Courtyard in general is not unlike most that I have stayed at around the world, but when it comes down to basics they fail horribly. The biggest concern is the lack of security when I had to call the desk two times due to next door guest who partied until 1:00 AM smoking weed and then only to...

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Helpful?
Thank Brian S
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

On behalf of the entire team at the Courtyard by Marriott Metairie, I would like to apologize for your experience during your stay last week. We strive to provide an safe and comfortable experience and do value your business as a loyal Marriott customer. Please rest assured that we have addressed your concerns and do appreciate your feedback. We understand...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd., Metairie, LA 70001
Region: United States > Louisiana > Metairie
Price Range: $207 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Marriott
Metairie Courtyard
Hotel Style:
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New Orleans Metairie staff and other travellers.
3 questions
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New York
Birmingham, Alabama

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Questions? Get answers from Courtyard New Orleans Metairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet and convenient”
 of 5 bubbles LisaJ787, 13 Feb 2017 | Read review
“Get the mini suite, We liked the sofa and room decor.”
 of 5 bubbles Steambotwilly, 2 Dec 2016 | Read review
“If one or more smoke I would request a room with a balcony...My husband had to go down and outside to smoke..”
 of 5 bubbles garathcindyh, 12 Nov 2016 | Read review
“The higher the floor the quieter the rooms”
 of 5 bubbles KellyT332, 3 Nov 2016 | Read review
“Away from elevators on the back side of the hotel seems to be quietest.”
 of 5 bubbles firemshll, 1 Sep 2016 | Read review
5 of 5