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Courtyard New Orleans Metairie

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Courtyard New Orleans Metairie
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230 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Reviewed yesterday NEW

The staff was professional, helpful and friendly. Our meeting room was clean and well-prepared for each day. The catering/chef was particularly excellent as everything was fresh, on schedule, and all specific dietary needs for our trainers, speakers and attendees were met 100%. Jessica's service and professionalism really made the difference for us - we rebooked this location because of her....

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Helpful?
Thank Tim M
Stanhope, New Jersey, United States
Reviewed 4 days ago NEWvia mobile

My family stayed here this week for 8 nights on a house-hunting trip. The staff greeted us each time we came through the door, and were always attentive and gracious. The room was modern, comfortable, and very clean. Breakfast in the cafe was nice, and again service was very friendly. The pool is small, but nice, and my kids loved...

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Helpful?
Thank Lori G
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for sharing your feedback with us! Our staff strives to ensure that each guest has an enjoyable "home away from home" experience at the Courtyard. I'm glad your kids were able to use the pool, and that the Bistro provided you with a good start each morning. We look forward to having you as our neighbor!

gulfpor, ms
Reviewed 2 weeks ago

The hotel was elegant and clean. Staff is very friendly. Restaurant is convenient but pricy. Each night there is a drink special. The balcony rooms are nice and relaxing. The beds are comfortable. I am glad my employer chose this hotel.

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Helpful?
Thank insurancebiller2
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for sharing your feedback! We strive to make the hotel your "home away from home" when you're in Metairie, and it seems that we met that goal. I'm so glad you were able to relax on the balcony when you weren't working, as well as take advantage of our nightly drink specials. We hope you'll stay...

Madison, Mississippi
Reviewed 2 weeks ago via mobile

Very nice hotel close to the airport. There to catch an early flight out the next morning. Our room was clean and very comfortable. Staff was friendly. There are some good restaurants in the area also and not too far from New Orleans which obviously has many great restaurants.

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Helpful?
Thank CPARebel
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for sharing your feedback! We're located right at halfway between the airport and downtown New Orleans, perfectly situated for just about anything you might be in town to do. Our staff is our greatest asset, and I'm thrilled to hear that you enjoyed a comfortable night before heading out of town. We hope you'll stay with...

Reviewed 4 weeks ago

Building showing its age, not uncommon in Metairie. Breakfast disappointing: very hard-working servers, but understaffed. Waited 8-10 minutes to order. Older style buffet or convential ordering would be better. Parking good and safe. Restaurants close. Rooms noisy at times. Might want to try another place, but most in Metairie built prior to Katrina and it shows. Front desk staff average.

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Helpful?
Thank Tom D
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for sharing your feedback with us! I hate that you found our Bistro breakfast experience unsatisfactory, and have shared your thoughts with the appropriate manager to ensure this was an isolated incident. Our location is one of our greatest assets, as it is easy and convenient to get to any shopping or dining in Metairie, and...

Iowa
Reviewed 21 March 2017 via mobile

Stayed here the night before our cruise. We stayed here for the price and I was very satisfied. Hotel is clean. Rooms are good size. Beds comfortable. Staff was friendly. Nice area in lobby that serves cocktails, beer, and food. It's is about 10 minutes from the French Quarter and much more reasonable than downtown NO prices. No complaints about...

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Helpful?
Thank cabo1130
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know about your stay with us while visiting the city. I am delighted to know that we were able to leave you with a positive lasting impression after leaving our hotel. It is our goal to keep people coming back by wowing them with our service and great rooms. We look...

Blaine, MN
Reviewed 17 March 2017

Although it says "Marriott" on the inside, this hotel suffers from poorly trained staff and room accommodations that are fair. Either the property is short staffed or staff that don't care - you can never find them when you need them. What I found most incredulous about this property is the premium price they charge - I couldn't understand why....

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Helpful?
Thank LandofHopesandDreams
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about the challenges you faced at our hotel. I would like to personally apologize for your experience during your most recent stay. Please rest assured that we have addressed your concerns with the appropriate department leaders, and do appreciate your feedback. Your experience with our staff, internet, and...

Reviewed 16 March 2017 via mobile

I was in town chaperoning for several performances that my son's school band made for several of the Mardi Gras parades. The location of this hotel was far enough away, that I was able to catch a cab home from downtown NOLA @ a reasonable price, and sleep in a room that was quiet! (Except for the last day when...

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Helpful?
Thank MSAshley6
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for sharing your feedback with us! Our location is one of our best features - close enough to the excitement, but far enough to sleep deeply! Our associates are our greatest asset; I'm so glad you found them friendly and hospitable. I've shared your feedback regarding the baseboard construction with our engineering team to ensure that...

Covington, Tennessee
Reviewed 13 February 2017

My husband and I spent the night at this hotel the night before a cruise. The bed was comfortable, the room was clean and the location is quiet. We could walk to several restaurants within 2 or 3 blocks. Also very convenient to New Orleans. We will definitely stay here again.

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Helpful?
Thank Lisa J
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to share your feedback from your last stay here in Metairie. I am so glad that you found our hotel enjoyable and valuable. You are correct - our location is convenient to the cruise port, restaurants, shopping, and the French Quarter. When you are in the area again please come back to...

Santa Barbara, California
Reviewed 4 February 2017 via mobile

We had just gotten off a week long cruise and had many hours before our flights. A group of us decided on a day room at the courtyard and checked in. We were greeted by Demetrice Lewis with a huge smile. She was kind and friendly and she took care to hear what we were needing. Soon we were delivered...

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Helpful?
Thank Rocky J
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for sharing your experience with us! Demetrice is one of our best associates - she goes above and beyond for our guests on a daily basis. We will be sure to thank her on your behalf! We hope you'll stay with us again whenever you find yourself in the New Orleans area next. Demetrice will be...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd., Metairie, LA 70001
Region: United States > Louisiana > Metairie
Price Range: $156 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Marriott
Metairie Courtyard
Hotel Style:
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New Orleans Metairie staff and other travellers.
3 questions
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New York
Birmingham, Alabama

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Questions? Get answers from Courtyard New Orleans Metairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a balcony room for a good view.”
insurancebiller2, 10 Apr 2017 | Read review
“Avoid adjoining rooms.”
TomD366, 26 Mar 2017 | Read review
“quiet and convenient”
LisaJ787, 13 Feb 2017 | Read review
“Get the mini suite, We liked the sofa and room decor.”
Steambotwilly, 2 Dec 2016 | Read review
“If one or more smoke I would request a room with a balcony...My husband had to go down and outside to smoke..”
garathcindyh, 12 Nov 2016 | Read review
5 of 5