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Courtyard New Orleans Metairie

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213 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard New Orleans Metairie
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Showing 212: English reviews
Nashville, Tennessee, United States
Reviewed 25 September 2015

I enjoy this property. It's just outside of New Orleans and if flying out of the New Orleans International Airport it is a convenient drive straight to it without having to stress out about downtown traffic. I have always had a good experience at this property but I am reviewing it today because of a negative turned into a positive...

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Helpful?
Thank Garrett C
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your stay, and specially for letting us know the awesome customer service you received from Rockel! She is truly one of our greatest assets and all of our guest enjoy her friendliness and willingness to always make them feel at home. I will make sure Rockel gets...

Marietta, Georgia
Reviewed 25 September 2015

I stayed here for 2 nights while visiting friends in Metairie. The location was very good because it was close the highway leading to the airport and to downtown. The wifi worked just find in the lobby and the rooms were nicely furnished. There is plenty of space in the lobby to relax and work. There is also a coffee...

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Thank kf17020
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for such a nice review of our hotel! As you have mentioned, our location makes the perfect place to stay for both leisure and business travelers. We are conveniently located only 8 miles from Louis Armstrong aiport and almost the same distance from the French Quarter. Our Lobby and our Courtyard/Pool area are the perfect spots for relaxing...

Pennsylvania
Reviewed 22 September 2015

We stopped for a night at the Courtyard Metairie on our way into the city the next day. The lobby was bustling on this Thursday night! Lots of check-ins and it was after 9pm. Everyone was very friendly. The room was comfortable and clean. It was a bit loud - we heard a lot of noise in the hallways and...

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Helpful?
Thank lovenyc210
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for your wonderful review of our hotel! We are surely glad that we were able to make your stay memorable even though you arrived right in the middle of a crazy busy time. I am pleased to know that the room exceeded your expectations and that you were comfortable.Yes, our associates are all friendly and always...

Montgomery, Alabama
Reviewed 21 September 2015

Much cheaper than staying in the tourist parts of town, perfect for business. Good food options close by. It's all nice and updated, everything you expect from a Courtyard. Was there for work at Tulane, also close by.

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Thank Kate S
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your stay with us! Our location is indeed one of our best feautures as we are close to the aiport, but also only minutes away from the Central Business District and the French Quarter area. I am glad you enjoyed your time with us, and we hope...

Orlando, Florida
Reviewed 18 September 2015

I stayed at this hotel for a while my mother was in the hospital in critical condition. She passed away during my stay. The front desk staff bought a sympathy card and all signed it and put it in my room. They asked me how I was doing every day when I came and went back and forth to the...

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3Thank a t
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

On behalf of our entire staff please allow us to once again express our condolences for your loss. We are happy that we were able to make your stay comfortable specially during this difficult time. I want to thank you for taking the time to let us know how your stay was. We hope to be able to host you...

Memphis
Reviewed 15 September 2015

Just what I was looking for my trip. The hotel is near Whole Foods and Lakeside Shopping center. The Starbuck's in the lobby has latte's and oatmeal and other goodies. The staff was friendly and helpful.

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1Thank jackS2814OQ
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for letting us know about your recent stay. We are glad to hear that you enjoyed our location and the proximity to food stores and shopping centers. I am also pleased to know that our team was able to help you and made you feel welcomed . We hope that you come back and see us next time...

Jackson, Mississippi
Reviewed 8 September 2015 via mobile

Courtyard N.O./Metairie is easy to get to right next to a longtime Metairie landmark, The Galleria. This Hotel is very up to date, very clean and central to some of the best Dining that New Orleans has to offer, two exits from the Airport, 15 minutes from Canal Street, and 10 minutes from Lakefront dining experiences. This location will be...

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1Thank H Michael B
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your recent stay with us! Yes, our location is one of our best features and guests who prefer a quiet and convenient, but still close to the Central Business Area location, often stay with us. Our proximity to both the French Quarter area and the airport makes...

Reviewed 7 September 2015

The Courtyard Metarie was a typical Courtyard experience. Really nothing special. We have stayed here multiple times and found consistency. So-so clean, no special elite benefits. The upsides are free internet and free parking. Nice place to escape the downtown craziness, but offers nothing special.

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Thank AJ L
Edison C, Operations Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to write a review about your most recent stay at the Courtyard New Orleans Metairie. As we pride ourselves on delivering a memorable hotel experience during everyone's travels, which we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all of the issues you had with...

South Carolina
Reviewed 29 August 2015

As other reviews have mentioned, the staff was excellent, friendly, knowledgeable. The Courtyard is in excellent condition, very clean, sleek, modern. Had I been there for vacation I would give it 5 stars, however I was there for business, and as other reviewers had mentioned, the WiFi is glacially slow, especially in the morning and early evening - the exact...

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Helpful?
Thank 294SC
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for letting us know about your recent stay with us. I am very happy to know that our staff and location met your expectations! We always strive to provide the best service and facilities to all of our guest. I am very sorry to know that you experieced dificulties connecting to our Wifi. I have shared...

Rockville, Maryland, United States
Reviewed 17 August 2015

just stayed overnight with a friend on a road trip. the ladies at the front desk gave great suggestions with where to go and what to do. the hotel lobby and room were spotlessly clean. we asked for some extra towels and received friendly room service.

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1Thank Diana A
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for your wonderful review of our hotel and staff! We are very happy to know that you enjoyed your stay with us. Our front desk staff is very knowledgeable of our city, and we are all always happy to make recomendations on where to go or what to eat, to help you make your time in our city...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd, Metairie, LA 70001-2081
Region: United States > Louisiana > Metairie
Price Range: $154 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Marriott
Metairie Courtyard
Hotel Style:
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New Orleans Metairie staff and other travellers.
3 questions
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New York
Birmingham, Alabama

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Questions? Get answers from Courtyard New Orleans Metairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the mini suite, We liked the sofa and room decor.”
 of 5 bubbles Steambotwilly, 2 Dec 2016 | Read review
“If one or more smoke I would request a room with a balcony...My husband had to go down and outside to smoke..”
 of 5 bubbles garathcindyh, 12 Nov 2016 | Read review
“The higher the floor the quieter the rooms”
 of 5 bubbles KellyT332, 3 Nov 2016 | Read review
“Away from elevators on the back side of the hotel seems to be quietest.”
 of 5 bubbles firemshll, 1 Sep 2016 | Read review
“Try and get a room on the back side of the hotel - quieter and cooler as the PM the sun beats down on the front side of the hotel.”
 of 5 bubbles 465BillM, 24 Jun 2016 | Read review
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