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Courtyard Monroe Airport

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Courtyard Monroe Airport
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147 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Monroe Airport
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Showing 147: English reviews
Chandler, Arizona
Reviewed 22 July 2016

We did not realize how busy this town can get and had no reservations. We checked two Marriott properties that were 100% sold out and was told the Courtyard had the last rooms available. We got the last room. The individual at the front desk was very professional, friendly, and helpful. Our room was very nice and comfortable. The TV...

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Helpful?
Thank ackvil
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for the great review and for your business. Please stop in again and ask for me, I'll be glad to assist you with your luggage. Thanks again!

St. Louis, MO
Reviewed 3 July 2016

We were hosted by extended family whose home was full. Arriving, we were pleasantly surprised that our family member had paid for our room for three days, but the employee swiped over their card with ours and wiped it out. Her advise was that we could just call them back over to the hotel to do it again. We ended...

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Helpful?
Thank 5Honey
John P, General Manager at Courtyard Monroe Airport, responded to this review

Please accept my sincere apology for failing to provide you with a great stay. I assure you that the issues you encountered are not common place and I appreciate you bringing them to our attention.

Iowa
Reviewed 20 June 2016

Our family stayed at this hotel in June. The room was clean, beds comfortable, quiet, flat screen hotel that the HBO did not work on. I would have given it a 5 star if it ad a free breakfast. No free breakfast! Very surprising. Of course I should have looked at the amenities to see it did not. Selected it...

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Helpful?
Thank hawkeye27
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for your business ! It is appreciated that you took the time to write a review and tell us how we are doing. I like hearing from our guests and will share your feedback with the team. Safe travels and please visit us again, soon!

Rogers, Arkansas
Reviewed 19 June 2016 via mobile

Overall, it is a nice facility with some signs of aging however appears to have had a face lift of the lobby and rooms. There are a few things to consider: Cons - costs are relatively high for the amenities provided, (no free coffee in the hotel lobby and the rooms have the worst little coffee maker i have ever...

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Helpful?
1Thank Jimmy P
John P, General Manager at Courtyard Monroe Airport, responded to this review

Your response is much appreciated ! Thank you so much for letting us know your thoughts. I love getting honest feedback and sharing with our team. We wish you safe and happy travels. Thank you for your business!

Reviewed 8 June 2016

We enjoyed the stay mainly because of the totally awesome staff and the Starbucks!! The motel was very clean, the restrooms were not updated, but were very clean! The sad part was the pool. It was very cold and I don't think it had chlorine in it. The hot tub was hot so that was great, but I still don't...

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Helpful?
Thank Dianna T
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to write a review and telling us how we are doing. I will share your feedback with the team and let them know that you thought they were awesome. Thank you so much for your business !

Reviewed 2 June 2016 via mobile

The hotel was very accommodating. We had a suite room that was plenty big for our family of 4. Having the separate bedroom/living room is almost a must for our family. We booked the hotel for the suite room and the indoor pool. The bed was amazing. I will say that we had a room at the end very close...

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Helpful?
Thank Ak3usm
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to let us know how we are doing. It is always great to get guest feed back. Thank you for your business and please visit again Soon!

Peterhead, United Kingdom
Reviewed 27 May 2016 via mobile

Middle of the road accommodation just off the I 20 highway. Clean tidy rooms, bathrooms a little tired and need freshen up. Staff helpful friendly and welcoming. Easy to find and access from interstate Food options for breakfast basic. Close to the mall

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Helpful?
Thank amityjim
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to tell us about your stay with at our hotel. We always appreciate guest feedback. If you are in the Monroe area again, please come stay with us!

Nashville, Tennessee
Reviewed 25 May 2016

The hotel is nice - redone, fresh, and rather nice - both rooms and the physical plant. But the people make this hotel. Alexis is FANTASTIC - from calling for reservation to first impression to ensuring satisfaction. Thank you Alexis. The gym equipment is a built older but actually better than most Courtyards - and has tvs on it that...

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Thank TravelManSouth
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you so much for taking the time to let us know how we are doing. It is always great to hear nice things about our team members. Please come back to see us soon!

Louisiana
Reviewed 18 May 2016

I stay at this property one weekend a month. It is clean and nice. The staff is always friendly. Rooms are a nice size with comfortable beds. Some have very large balconies which is nice. It is conveniently located near restaurants and shopping. There is a Starbucks in the hotel that also serves breakfast items. And, there is free wifi.

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Helpful?
Thank jcgtune
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for your kind review. It is always awesome to hear that a guest enjoys staying with us. I will share your kind words with the our team. Thanks again and come back soon!

Boston
Reviewed 17 April 2016 via mobile

I usually don't write unfavorable reviews, however, I am stumped as to what happened to the Courtyard? I stayed quite a few times in the past and everything was in line with a better kept Courtyard over the last five years, however, that was not the case this trip. My room was not clean - the tub was filthy to...

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Helpful?
Thank maggieadams
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to write a candid review. We strive to provide each guest with a pleasant stay, I apologize for failing in your case. I will share your experience with my team and strive to correct all our shortcomings. Please reconsider visiting us again and give us a chance to redeem ourselves. Thanks again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Monroe Airport

Address: 4915 Pecanland Mall Dr, Monroe, LA 71203-7012
Region: United States > Louisiana > Monroe
Price Range: $180 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Monroe Airport 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard By Marriott Monroe Airport Hotel Monroe
Courtyard Monroe
Monroe Courtyard
Monroe Marriott
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Questions & Answers

Questions? Get answers from Courtyard Monroe Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay here, make sure you aren't on the highway side.”
 of 5 bubbles Arel11, 5 Oct 2016 | Read review
“Avoid 210 and 310 if you want a shower or bath”
 of 5 bubbles laural327, 6 Jan 2016 | Read review
“Ask for a room on 3rd floor if possible”
 of 5 bubbles paragkarania, 15 Aug 2015 | Read review
“stay at the Town Suites accross the street.”
 of 5 bubbles boydpc, 21 Jul 2015 | Read review
“We had the room next to the elevator and even there it was a great and quiet night sleep.”
 of 5 bubbles RacFra, 12 Mar 2015 | Read review
5 of 5