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From check in to check out, our experience was phenomenal. Starters, the room was a suite with a nice very comfortable king sized bed. The ac system kept us very cool. Breakfast time came early, and there was an offering to satisfy everyone’s tastebuds. Bacon,...More
When a hotel is associated with a casino and/or a racetrack, it generally is very n ice. However, we were disappointed with the Evangeline Downs. The entry is small and seems cramped. The rooms were clean and tidy, however, there were repairs needed and some...More
Thank Bob H
Response from Ronette S, General Manager at Evangeline Downs HotelResponded 4 weeks ago
Thank you for your review and for choosing to stay at our hotel. We are disappointed to hear that your stay was anything less than an exceptional one. Your comments have been shared with all staff, and we will do everything we can to ensure...More
I have stayed here a few times throughout the past few years and sadly have seen it go downhill each time. Our room this time had dirty chairs and grout in the shower. Overall, it’s not a bad place to stay in this town and...More
Response from Ronette S, General Manager at Evangeline Downs HotelResponded 24 January 2018
Thank you for your review. We apologize that your stay was anything less than a great one. We are doing light renovations to the hotel and hope that your next stay will be a great one. We hope to see you again.
Other than paper thin sheets and a cigarette burn in the down comforter, everything in the room was just fine. Clean overall. Don’t bank on the breakfast, it wasn’t very good. Check in was slow due to many people checking in at once, and only...More
Response from Ronette S, General Manager at Evangeline Downs HotelResponded 18 December 2017
Thank you for such valuable feedback. It is always helpful to receive feedback that can help us improve in areas that may have gone unnoticed. We can assure you that we will do everything to improve our overall accommodations for your next visit. We hope...More
My husband and I made an overnight trip to the horse track and casino. The king room was a good size and clean. Block out curtains so no bright lights from the casino signs. Awesome jacuzzi!!! Hotel was quiet at night so easy to sleep....More
Thank Kim H
Response from Ronette S, General Manager at Evangeline Downs HotelResponded 16 June 2017
Thank you for a great review. It is always a pleasure to hear that we provided excellent accommodations and service to our guests. We are happy that you chose our hotel and enjoyed our Jacuzzi suite. We look forward to accommodating your hotel needs in...More