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All reviewsbar areatop floorwedding receptionbar priceslovely hotelwedding guestswedding venuebuffet stylefamily roombed was very comfortablebreakfast staffcouldn't do enoughplenty of parkingduty managerstayed here for one nightmariegym
We have stayed many times as this hotel is close to where family live. We have always had good stays and returned.
Our last stay was at the weekend, and I honestly cannot over state how dreadful it was and how much the place has...More
1 Thank Linda D
Response from gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House HotelResponded 28 November 2016
Thank you again for you time a feeding this back to me, I was pleased we could resolve this and as discussed I look forward to your return in the early part of next year.
I love this hotel and when I come back to my hometown I ALWAYS stay here ! And never receive discount from Eric who's been the head honcho for years ! (At least 10 times I've stayed ere)! Eric ! If you read my other...More
2 Thank Antony T
Response from gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House HotelResponded 23 November 2016
Many Thanks for the review and the nice comments on the team.
I have just cut a pasted your review and sent it to our property director, we have just installed two new boilers at a cost of 40k but for some reasons...More
We arrived expecting a booked double room and thought a mistake had been made as when we opened the room door we discovered we had been given a suite of rooms!! A really wonderful surprise! The staff at this hotel are all good and nothing...More
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Response from gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House HotelResponded 22 November 2016
Thank you for taking the time to review us on TripAdvisor, it is always a pleasure to receive positive feedback. I will pass your nice comments on to to the team as we embody all feedback with a view it aids us to...More
I stayed here for one night for a business stay, the room was clean and reasonably spacious. Comfortable bed, and a great size.
The bathroom however was dismal, the shower was barely a trickle and the temperate was almost impossible to set, my colleague had...More
Response from gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House HotelResponded 4 November 2016
Thank you for taking the time to review us on TripAdvisor, it is always a pleasure to receive positive feedback although I did note your comment about the Shower. We have recently had brand new boilers installed and we do appear to have...More
Visited the sports bar area for dessert after swimming very expensive for what it is, ordered a coffee liqueur as advertised on menu, the young waiter brought it over stating that he wasn't very good at them he was carrying it with his thumbs in...More
Thank Stephanie A
Response from gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House HotelResponded 2 November 2016
Thank you for highlighting this to me and I have passed this on to my operations manager to train the team on this.
As a leisure club member you are entitled to the membership discount in the bar, please present your membership card...More