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Mercure Bolton Georgian House Hotel

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Traveller (105)
Room & Suite (39)
Dining (6)
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Overview
  • Excellent33%
  • Very good32%
  • Average20%
  • Poor11%
  • Terrible4%
Travellers talk about
“bar area”(25 reviews)
“top floor”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (681)
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217
215
134
73
30
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All reviewsbar areatop floorwedding receptionbar priceslovely hotelwedding guestswedding venuebuffet stylefamily roombed was very comfortablebreakfast staffcouldn't do enoughplenty of parkingduty managerstayed here for one nightmariegym
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141 - 145 of 669 reviews
Reviewed 23 November 2016

We have stayed many times as this hotel is close to where family live. We have always had good stays and returned. Our last stay was at the weekend, and I honestly cannot over state how dreadful it was and how much the place has...More

1  Thank Linda D
Response from gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House HotelResponded 28 November 2016

Dear Linda Thank you again for you time a feeding this back to me, I was pleased we could resolve this and as discussed I look forward to your return in the early part of next year. Yours Eric Spencer-Smith General Manager

Reviewed 23 November 2016 via mobile

I love this hotel and when I come back to my hometown I ALWAYS stay here ! And never receive discount from Eric who's been the head honcho for years ! (At least 10 times I've stayed ere)! Eric ! If you read my other...More

2  Thank Antony T
Response from gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House HotelResponded 23 November 2016

Dear Anthony Many Thanks for the review and the nice comments on the team. I have just cut a pasted your review and sent it to our property director, we have just installed two new boilers at a cost of 40k but for some reasons...More

Reviewed 21 November 2016

We arrived expecting a booked double room and thought a mistake had been made as when we opened the room door we discovered we had been given a suite of rooms!! A really wonderful surprise! The staff at this hotel are all good and nothing...More

Review collected in partnership with Accorhotels.com
Thank FurbyEngland
Response from gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House HotelResponded 22 November 2016

Dear FurbyEngland Thank you for taking the time to review us on TripAdvisor, it is always a pleasure to receive positive feedback. I will pass your nice comments on to to the team as we embody all feedback with a view it aids us to...More

Reviewed 3 November 2016 via mobile

I stayed here for one night for a business stay, the room was clean and reasonably spacious. Comfortable bed, and a great size. The bathroom however was dismal, the shower was barely a trickle and the temperate was almost impossible to set, my colleague had...More

Thank R951TPrebeccad
Response from gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House HotelResponded 4 November 2016

Dear R951TPrebeccad Thank you for taking the time to review us on TripAdvisor, it is always a pleasure to receive positive feedback although I did note your comment about the Shower. We have recently had brand new boilers installed and we do appear to have...More

Reviewed 31 October 2016 via mobile

Visited the sports bar area for dessert after swimming very expensive for what it is, ordered a coffee liqueur as advertised on menu, the young waiter brought it over stating that he wasn't very good at them he was carrying it with his thumbs in...More

Thank Stephanie A
Response from gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House HotelResponded 2 November 2016

Dear Stephanie Thank you for highlighting this to me and I have passed this on to my operations manager to train the team on this. As a leisure club member you are entitled to the membership discount in the bar, please present your membership card...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$70 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$70 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (105)
Room & Suite (39)
Dining (6)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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BillNorthumberland
8 November 2017|
AnswerShow all 6 answers
Response from Clare T | Reviewed this property |
Sorry I have never bought a half pint of lime and lemon but I never expect any drinks to be cheap in a hotel.
1
Vote
Shizzydizzy
16 September 2016|
AnswerShow all 3 answers
Response from rca123 | Reviewed this property |
The bathroom we stayed in had all mound in between the tiles. Perhaps some rooms are better than others
0
Votes
DebbieDavis
7 March 2016|
AnswerShow all 6 answers
Response from zippser | Reviewed this property |
Again we never had the afternoon tea. The service is very good and if the breakfast is anything to go by, then the afternoon tea will be first class.
0
Votes
Room Tips
"Cannot say."
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"321 is large and has a large comfortable couch. 652 is a suite and has a separate lounge. The disabled..."
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"all we spoke to had brilliantbeds but the back rooms offer scenic views"
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"All rooms are good"
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