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All reviewsseparate vanitygreat view of the riverred riveracross the riverslot machinesgreat roomroom was largevalet parkingnon smokingbed was very comfortablecasinojoesdeligamblingwilliamsteakhouseelevator
We checked into this hotel on March 3, weekend that Blake Shelton was "suppose" to be in concert at Century Link. I am a very picky person when it comes to odors and cleanliness. Our room was very clean and had no musty smells.
Stayed 2 nights at Sams Town on a business trip from Texarkana. This was my first time staying at this particular hotel casino. I was very impressed with how nice our room was. I would recommend this hotel to everyone. I’m definitely going to stay...More
We checked in on a Friday by a very nice and helpful lady. We were a group of 8 under 1 reservation, so she was very patient with us. I don't remember her name but she was awesome. I thought the rooms were a bit...More
Response from Sarah S, Owner at Sam's Town Hotel & Casino, ShreveportResponded 1 week ago
Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.
I was pleasantly surprised by the room it was nicely decorated and the King size bed was very comfortable. The carpet is dark brown so stains do not show, I was hoping they were clean! I have stayed at another hotel across the river that...More
Response from Sarah S, Boyd Customer Service at Sam's Town Hotel & Casino, ShreveportResponded 1 week ago
Thank you much for your rating on TripAdvisor. We work hard to provide a memorable experience, so we are elated that you enjoyed yourself. I would encourage you to try some of our new machines, such as Walking Dead, Lightning Link, Buffalo Grand, Dragon Spin,...More
Upon checkin my room smelled musty and had dirty upholstery and dust bunnies in the tub. Phones don't work properly tried to get room service & no answer. Left room service card outside and it was never picked up. Called and was spoken to quite...More
Response from Sarah S, Boyd Customer Service at Sam's Town Hotel & Casino, ShreveportResponded 2 weeks ago
Thank you for posting your experience on Trip Advisor! We pride ourselves on delivering a memorable hotel experience. Please accept my apology for the issues you encountered with your room, room service and the customer service experience that was less than satisfactory. We have...More