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Hilton Shreveport

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Traveller (80)
Room & Suite (55)
Dining (5)
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Overview
  • Excellent50%
  • Very good28%
  • Average12%
  • Poor7%
  • Terrible3%
Travellers talk about
“convention center”(105 reviews)
“rooftop pool”(22 reviews)
“front desk”(132 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Shreveport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Shreveport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,132)
There are newer reviews for Hilton Shreveport
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1,124 results
Traveller rating
533
321
143
84
43
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LanguageEnglish
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533
321
143
84
43
Show reviews that mention
All reviewsconvention centerrooftop poolfront deskfree shuttleshuttle servicediamond memberself parkingvalet staffrestaurant staffnice hotelroom servicetop floorriver viewthe entire staffbusiness tripred rivereasy access
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171 - 175 of 1,124 reviews
Reviewed 27 April 2017 via mobile

Airport shuttle and restaurant shuttle needs some work. Don't have executive lounge. Facility is clean, comfortable rooms, treated to upgrade, thanks! Manager Jacquelyn really stepped up to solve issues and made me glad I chose Hilton!

1  Thank Bill N
Reviewed 24 April 2017 via mobile

This is a difficult review. Every single person at the hotel was wonderful. The service was the best. That said, the facility needs work. Routine maintenance of the bathroom, pool area, and floors appears neglected. The water out of the faucets and showers smells. Noice...More

Thank dickrichardson
Response from hiltonshreveport, General Manager at Hilton ShreveportResponded 6 May 2017

Dear dickrichardson I appreciate your review of your recent experience at our hotel. I'm very sorry that you felt our facility felt dated and not up to your standards. Our property continually reinvests capital back into the building to keep the facility current, fresh and...More

Reviewed 24 April 2017 via mobile

Very nice kept Hilton and location is in a perfect spot for anything in downtown Shreveport... furthermore very nice bar area and food was of great quality too. Pool is a little small, but the views from the 12th floor are amazing...

Thank TravelFamily11
Reviewed 23 April 2017

The restaurant staff has no idea what they are doing. The hotel room I paid extra for was overlooking a road under construction and the highway. Definitely not a peaceful "river view" I was expecting. The staff was extremely unapologetic and I would not recommend...More

Review collected in partnership with Hilton Hotels & Resorts
Thank morgany355
Response from hiltonshreveport, General Manager at Hilton ShreveportResponded 6 May 2017

Dear morgany355 I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us...More

Reviewed 19 April 2017 via mobile

Stayed here on a business trip. Room was very comfortable and very clean. Hotel staff was as friendly and helpful as they come. Restaurant was great for breakfast. Meeting rooms were very adequate as well. I was told the nearby railroad tracks could be noisy...More

Thank bdcdaddy
Response from Jacquelyn T, Manager at Hilton ShreveportResponded 23 April 2017

bdcdaddy- Thanks for the great review! I am glad to hear you enjoyed Market 104 while being our guest. We hope to see you again!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$108 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Shreveport
#8 Romantic Hotel in Shreveport
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Shreveport
#8 Romantic Hotel in Shreveport
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (80)
Room & Suite (55)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Louisiana-Q-Girl
1 September 2017|
AnswerShow all 4 answers
Response from Hayden K | Property representative |
Yes, the fitness center does include elliptical machines.
0
Votes
Jennifer S
22 January 2017|
AnswerShow all 4 answers
Response from 858glendam | Reviewed this property |
they have covered parking, you have to walk thru, very nice hotel, caver walking from garage to hotel
1
Vote
LaTario L
5 November 2016|
AnswerShow all 4 answers
Response from KGDaniel3 | Reviewed this property |
We booked on their website and then paid cash when we checked in.
0
Votes
Room Tips
"One side of hotel faces railroad and can be noisy at night time"
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"river view"
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"Higher floors have best opportunity for a view, otherwise you could look at a wall."
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"Talk directly with the front desk! Hotel held our desired rooms. Front desk checkin was smooth and efficient"
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