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Chateau Suite Hotel, Downtown Shreveport

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Traveller (108)
Room & Suite (60)
Dining (6)
Overview
  • Excellent19%
  • Very good21%
  • Average12%
  • Poor18%
  • Terrible30%
9 Jul 2018
“Not so fun getaway”
25 Jun 2018
“Just don’t”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)
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Traveller rating
65
74
42
62
99
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LanguageEnglish
65
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42
62
99
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1 - 5 of 342 reviews
Reviewed 9 July 2018

This used to be one of the paces we always liked to stay in Shreveport, but this visit was horrible, the room was dank and smelly, the light fixture flickered all night and there was dead bugs in the hallway and stairwell! We were in...More

Thank TERESA S
Reviewed 25 June 2018 via mobile

Construction on back hotel Dumpsters and trash piled everywhere hardly and parking spots left Main entrance to back hotel glass door is missing the glass and wide open to hallway of rooms Ceiling in hallway is missing Hallways are hot and dingy Room smelled awful...More

Thank tera g
Reviewed 11 May 2018 via mobile

My reservation was for 9 nights. There were problems daily, none of which had anything to do with renovation. First night a puddle of brown oooze came from under the microwave. Another puddle was beneath the microwave. The phone was inoperable and appeared to have...More

Thank scorpio721
Reviewed 30 April 2018

Booked a room through groupon and showed up for check-in but was told they didn't have any rooms available and that "we told groupon". I had to contact groupon to have them contact the hotel (not sure if the man working the front desk was...More

Thank chrisW1997TN
Reviewed 7 April 2018 via mobile

Do not ever consider staying here. I think trip advisor needs to have a do not stay here sign posted by the lobby that show the trip advisor sticker. I have never in my over 50 years experienced something this bad. The door was not...More

2  Thank Patricia V
Response from ramadagm2016, General Manager at Chateau Suite Hotel, Downtown ShreveportResponded 11 April 2018

Dear Patricia I do apologize that our staff fell short in meeting the expectations of your stay, again I will address your issues with our management team and I assure you this will be corrected promptly. Thank you Todd Warren Guest Relations Manager

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$48 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$48 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (108)
Room & Suite (60)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Michael s
26 October 2016|
AnswerShow all 4 answers
Response from Amanda J | Reviewed this property |
Im not sure about the joining room but it does have a couch and full kitchen. This place is terrible!!!!!!!!!!!!!!!!!!!!!! Look at the holiday inn across the street it is awesome!
0
Votes
dyll1276
31 July 2016|
AnswerShow all 2 answers
Response from reneas34 | Reviewed this property |
The lady at the front desk was very helpful and friendly but unfortunately the hotel SUCKS BIGTIME! It's nasty and outdated with black nasty bathroom floors(I wiped it with a washcloth and it was BLACK when I got done)
0
Votes
Room Tips
"Get a first floor room so you don't have to take a chance of getting stuck in the elevator."
Read review
"I liked to be able to look out the window at our car."
Read review
"Holiday INN across the street"
Read review
"book somewhere else if want a nice stay in bossier/shreveport"
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