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Holiday Inn Express Hotel & Suites Shreveport West

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Holiday Inn Express Hotel & Suites Shreveport West
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114 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Shreveport West
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Showing 114: English reviews
Rush City, Minnesota
Reviewed 28 December 2015

The first room we were given was a smoking room that apparently had never been aired out. There were big black sticky blobs on the carpet, I would not walk around bare foot for sure! Hiding under the dust ruffle of the bed was torn up paper and little pieces of paper on the floor so you could tell it...

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Helpful?
1Thank Danna C
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay do to the conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Edmonton, Canada
Reviewed 14 December 2015

This was a good place to be and close to downtown (about 15-20 minutes). It was quiet with easy access. Friendly staff and good service. It is VERY close to the airport, but has no airplane or traffic noise. Well done and provides a "standard" Holiday Inn Express experience. I previously stayed (i.e. the night before) at the Holiday Inn...

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Helpful?
Thank BudgetBusiness
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for staying and taking the time to give us some feedback. Please come back and see us again.

Brevard, NC
Reviewed 25 November 2015 via mobile

We stopped here on a cross country trip. Reception was friendly and efficient. Nice carpeted halls. Our 3rd floor room was clean and modern. The bathroom was updated with faux granite countertop and shower walls. Flat screen TV, microwave and refrigerator. Well stocked breakfast including sausage and eggs. We don't understand the negative reviews. The hotel is next to I20...

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Helpful?
Thank Jayzee2
Amber N, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for staying and taking the time to give some feedback. If your ever in the area again please come and stay.

Grove, Oklahoma
Reviewed 17 November 2015

First impression of hotel is good. Staff at check in quick and friendly. Good advice on restaurant choices. Room clean and comfortable. Only complaint is the quality of the furniture. Coffee table was broken down with corners broken exposing rough sharp wood splinters. Scrape on leg to prove it! Bed and bedding comfortable and bathroom clean and towels fine. Just...

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Helpful?
Thank James G
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 17 November 2015

Room was very spacious and extremely clean. One of the cleanest hotels I have ever stayed in. Staff was very friendly. Check in was a breeze, it took all of maybe 3 minutes. Free Wifi that worked well in our room. Only complaint is that the interstate noise was fairly loud, but that comes with location and not the fault...

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Helpful?
Thank Nicole M
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for staying and taking the time to give some feedback. If your in the area please come back and see us again.

Oklahoma City
Reviewed 27 October 2015

As a previous reviewer mentioned the carpet was a little older and I did notice a musty smell in the room when we first went in but didn't notice it after a bit. Property was clean, bathroom very clean, beds good condition. Saved a few bucks staying here and would stay again.

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Helpful?
Thank Larry W
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for staying here. We are constantly looking for ways to improve our guest stay here. Please come back and see us next time your in the area.

Reviewed 27 October 2015 via mobile

Checked in on 10/23/2015 with Fisher's of Men National Bass Tournament Trail and left on 10/25. The room was clean and the beds were extremely comfortable. Everything worked - nothing broken. The wait staff were very helpful and courteous. They always spoke to me first in the hallway, asking if there was anything that could be done to make my...

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Helpful?
Thank Coy J
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for staying. Please come back and stay next time your in the area and we appreciate you taking the time to give us some feedback.

Venice, FL
Reviewed 26 October 2015

Everything about the hotel was just fine except the smell on the 4th floor. The lobby area is just fine, but as soon as we got off the elevator on the 4th floor the smell was awful. We opened the window which was not easy, and that helped some. I spent the evening downstairs in the lobby and gym. I...

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Helpful?
1Thank Sharon Z
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for taking the time to give us some feedback. We read all our reviews and try our best to improve and make our hotel a great place that our guest love.

Reviewed 17 October 2015 via mobile

This hotel needs updating. The carpets in the hall and the room are disgusting! Furniture is old and the mattress on the bed sinks down in the middle, not comfortable. The bathroom had been updated. I guess carpet is cheap but I'd prefer cheap laminate to carpet. We didn't eat breakfast so I don't know about it, but staff was...

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Helpful?
Thank WSargent
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for taking the time to give us some feedback. We take each survey serious and try our best to make this a great place out guest love.

Aurora, Colorado
Reviewed 16 October 2015

One of the things about being on the road is the appreciation you get for people that are more concerned with your comfort than their jobs. From the recommendation to a restaurant to the salutary greetings from the housekeepers in the morning, everyone here seems to genuinely enjoy their job and want to focus on making it a great experience...

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Helpful?
Thank Kenny Z
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for the positive feedback. Please come back and see us next time your in town

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Shreveport - Airport, conveniently located close to Shreveport Municipal Airport Louisiana's third largest city, Shreveport, sits near the borders of Texas and Arkansas. With the Shreveport Municipal Airport (SHV) located a mile from our door, you will find that getting to and from our Shreveport hotel is easy. Many of Shreveport's major businesses and tourist attractions are just a few miles away. Within six miles of our Shreveport accommodations are General Motors and the Frymaster Corporation. Locally owned and operated out of Shreveport, Frymaster has become a nationwide supplier of deep fryers. Cellxion's corporate headquarters are just 15 minutes away.Shreveport features a wealth of nightlife and entertainment. Our Shreveport hotel is within 10 miles of several casinos, including Boomtown Casino and Sam's Town Casino. Harrah's Louisiana Downs and Racetrack Casino are a little farther away from the hotel. Shreveport also features attractions for the entire family, including the Louisiana Boardwalk. Just seven miles from our hotel in Shreveport, this outdoor area features music, dining and shopping. Independence Stadium, home of the Independence Bowl, is also only minutes away.Our Shreveport hotel offers a variety of amenities including an outdoor pool, fitness and business centers, free high-speed Internet access and a free hot breakfast bar. Stay Smart with us and see what our hotel in beautiful Shreveport, Louisiana has to offer you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Shreveport West

Address: 5420 Interstate Dr, Shreveport, LA 71109-6506
Region: United States > Louisiana > Shreveport
Price Range: $125 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shreveport West 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Shreveport West
Holiday Inn Shreveport
Shreveport Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Shreveport West staff and other travellers.
2 questions
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11 months ago
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Shreveport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel was less expensive than a similar one in Monroe and was only an hour and half difference. I'd stay here again.”
 of 5 bubbles tinytank32_42, 7 Sep 2016 | Read review
“very quiet over the HI Awning on second floor”
 of 5 bubbles traveljunkieArkansas, 18 Jul 2016 | Read review
“West side rooms are by the airport runway. Good wifi signal.”
 of 5 bubbles TerryFinley95, 2 Jul 2016 | Read review
“bring Lysol”
 of 5 bubbles MissRRM23, 10 Jun 2016 | Read review
“Do not stay on the street side whatever you do. The road rumble from Louisiana's washer board roads creates a distinct disharmony”
 of 5 bubbles dbw45140, 21 May 2016 | Read review
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