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All reviews extra points couple miles close to the airport free breakfast the breakfast area breakfast was excellent room was clean front desk staff nice stay hie interstate cici noise pillows furnishings texas truck
Our entire family stayed here for a funeral. The hotel is great,comfortable and has excellent customer service. At first glance the breakfast selection was impressive until you taste it. It's all cold or Luke warm and there is no microwave to heat it up. The...More
We booked this hotel since it was close to the Shreveport municipal auditorium. Was very surprised with it being so close to a train track that we never heard the train. Has a parking garage for additional parking which made it nice. My only complaint...More
As others have notdd this hotel has seen better days. Definitely needs to be updated. Carpeting in the halls was showing its age Staff was nice. Computer was down to make receipts. Not sure if it also was okd.More
Response from Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport WestResponded 27 September 2016
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More
My husband and I stayed one night during a trip and found the staff to be very accommodating. We checked into the hotel in the middle of the night, but the staff was great! The hotel, however, wasn't well kept and it had a very...More
Thank Stephanie R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport WestResponded 6 October 2016
Dear Stephanie R,
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. It is good to read that you were satisfied with the customer service received from our hotel staff. On the other hand, I apologize for the disappointments...More
The staff at this IHG hotel was 100% AMAZING!! They were super accommodating and friendly. I would love to see them at any hotel I stay in. We travel quite a bit.
Our only problem was that the hotel simply needs a complete renovation. Upon...More
Thank Marcia J
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport WestResponded 26 September 2016
Dear Marcia J,
Thank you for staying with us and for leaving a review. I am delighted that you found our staff very commendable. It is always hugely motivating on our end to receive commendable feedback from our valued guests like you and we are...More
Welcome to the Holiday Inn Express Hotel & Suites Shreveport - Airport, conveniently located close to Shreveport Municipal Airport Louisiana's third largest city, Shreveport, sits near the borders of Texas and …MoreArkansas. With the Shreveport Municipal Airport (SHV) located a mile from our door, you will find that getting to and from our Shreveport hotel is easy. Many of Shreveport's major businesses and tourist attractions are just a few miles away. Within six miles of our Shreveport accommodations are General Motors and the Frymaster Corporation. Locally owned and operated out of Shreveport, Frymaster has become a nationwide supplier of deep fryers. Cellxion's corporate headquarters are just 15 minutes away.Shreveport features a wealth of nightlife and entertainment. Our Shreveport hotel is within 10 miles of several casinos, including Boomtown Casino and Sam's Town Casino. Harrah's Louisiana Downs and Racetrack Casino are a little farther away from the hotel. Shreveport also features attractions for the entire family, including the Louisiana Boardwalk. Just seven miles from our hotel in Shreveport, this outdoor area features music, dining and shopping. Independence Stadium, home of the Independence Bowl, is also only minutes away.Our Shreveport hotel offers a variety of amenities including an outdoor pool, fitness and business centers, free high-speed Internet access and a free hot breakfast bar. Stay Smart with us and see what our hotel in beautiful Shreveport, Louisiana has to offer you.
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