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This property is listed as Shreveport Airport and I've been to other hotels a lot farther away that still claim to be at the "airport". Very nice shuttle that will pick you up, however they do NOT go to the airport on weekends. I was...More
Response from Mark W, General Manager at Courtyard Shreveport AirportResponded 3 weeks ago
Thank you for your review! I apologize for you being told we do not do shuttle runs on the weekend. We do offer shuttle service on the weekends. I will get with my staff to make sure they are not putting bad information out...More
If the din from the big rigs on the interstate can lull you to sleep, this is the hotel for you! Not exactly at the airport (at least two exits away), this Courtyard has a newer veneer with clean rooms and attentive staff. Everything you...More
Response from Mark W, General Manager at Courtyard Shreveport AirportResponded 4 weeks ago
Thank you for your feedback. I apologize that you did not enjoy our location. While we are not on the immediate exit of the airport we are very convenient to it. I am glad you enjoy the brand and the hotel met your...More
Went here and stayed for a few days for the car show we were in. They told me the room was clean bit it,was not. Had pee on the side of the tolet.i don't drink but found two bottle caps on the table when we...More
Response from Mark W, General Manager at Courtyard Shreveport AirportResponded 10 November 2017
Thank you for your feedback! I apologize that your room was not properly cleaned before your arrival. We have addressed that issue with our team. I am glad that we were able to make the situation right for you. Your next visit will be...More
The woman tending the Bistro was on her phone and very loud for the entire time I was in the lobby. 5:45 - until I left at 8:45. May still be on for all I know. She did this both nights. Unbelievable. One person can...More
Thank Lance R
Response from Mark W, General Manager at Courtyard Shreveport AirportResponded 26 October 2017
I sincerely apologize for our team member behaving in this manner. This is not our property's standard and this will be handled accordingly. I am sorry you had to experience this but appreciate you letting me know so it will end.
After a very unpleasant night at another local hotel and three (3) flight delays that caused me to stay another (unplanned) night in Shreveport for my business trip, I ended up booking a room here. It was as if I stepped out of darkness and...More
Thank Tamara G
Response from Lawanda T, Assistant Manager at Courtyard Shreveport AirportResponded 8 October 2017
Thank you for your feed back. I"m pleased to know that we met your expectations. We're looking forward to your next visit.