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Courtyard Shreveport Airport

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100 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Shreveport Airport
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Showing 99: English reviews
Dallas, Texas
Reviewed 7 September 2016

My family and I stayed overnight recently and we were very pleased with the accommodations. The room was comfortable, clean and quiet. The desk manager was very friendly and helpful on our arrival. The staff were also very friendly. I wish they would bring back the morning breakfast buffet included in the room charge. Other than that, I have no...

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Helpful?
Thank Lon B
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dear Lon B, Thank you for your review of our hotel on TripAdvisor after your recent stay with us. Your comments regarding our hotel are welcomed, we appreciate you taking the time to share your thoughts. We do pride ourselves on having an extremely friendly staff who take the time to make our guests stay with us as comfortable as...

Grapevine,
Reviewed 5 September 2016 via mobile

Margarita friendly professional informative considerate. Hotel contemporary modern feel. No complimentary breakfast as stated online. Ask Margarita and she some locations have it. That she was told most people stay here are business people and management is of the mindset to cater more to those travelers. I say to that they need to change information on the website because it's...

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Helpful?
Thank latrendac
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dear latrendac, Thank you for taking the time to review our hotel after your recent stay with us. To first address your concern of "false advertising", the Courtyard brand as a whole does not offer a complimentary breakfast, if you did run across some advertising on the Internet that does indicate this I would very much appreciate it if you...

Wichita, Kansas
Reviewed 30 July 2016 via mobile

The hotel check in staff were very friendly. We ordered a light evening meal at the bistro and it was actually very good. Our room was clean. The fitness center looked nice. The pool was small. We would recommend this hotel. No problems or concerns.

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Helpful?
Thank Marla B
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dear Marla B, Thank you for taking the time to review our hotel on TripAdvisor. We value feedback from our guests. We very much appreciate your comments and would look forward to having you as our guest again in the future should your travels bring you through the Shreveport area.

Nashville, Tennessee
Reviewed 30 July 2016 via mobile

Clean hotel in a great location near shops, restaurants and the Red River. David at the front desk was fantastic. He was incredibly friendly, helpful, and personable and truly made our stay very enjoyable. I wish every Marriott had staff members like David.

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Helpful?
Thank Chad A
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dear Chad A, Thank you for your review. Unfortunately, it would appear that you stayed at the Courtyard at the Boardwalk, not the Courtyard at the Airport. You may wish to direct your comments toward them in another TripAdvisor review. We appreciate guests taking the time to complete TripAdvisor reviews. It helps us all improve our hotels and services.

Austin, Texas
Reviewed 24 July 2016

This was my final stay on my way to Dallas, TX. I stay at Marriott Courtyards all the time. This place runs in the same excellence and cleanliness as most of them do. I must commend them on the quality of the mattresses. Trust me.... it may ruin a night. Two thumbs up for this Courtyard.

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Helpful?
Thank AustinActor
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dear AustinActor, Thank you for taking the time to complete a TripAdvisor review for our property. It is always helpful to hear from our guests and how we are doing from their perspective. We would look forward to having you as our guest again should your travels bring you through the Shreveport area.

Scottsdale, Arizona
Reviewed 19 July 2016

We needed to stay at a place not too far from the hospital where my sister in law was staying and this hotel was perfect. The grounds are well kept and the lobby is very nice and comfortable. The staff were extremely helpful and very friendly. Our room was very comfortable and the bed was just what we needed to...

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Helpful?
Thank love2traveltogether
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dear Love2traveltogether, Thank you for your recent review of our hotel. We appreciate it when our guests take a minute to let us and others know about their experiences while staying with us. I will speak with the housekeeping supervisor about your room not being fully refreshed and find a solution for that issue. Thank you for bringing that specific...

Reviewed 11 July 2016

Due to lack of attention, i.e. quality control of housekeeping, the room assigned to me had cigarette smell in that room. This should never happen when housekeeper routinely clean up a room from earlier guest(s) who used that room!!! Reported this to front desk and and upon later return in evening, the smoke smell had been generally removed using their...

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Helpful?
Thank Harry S
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dear Harry S, I am very aware of the circumstances of your recent stay with us and sincerely apologize for the situations you experienced during your stay with us. We do realize that you are a valued long term customer of this hotel and would look very much forward to continuing that business relationship. Although we are, along with all...

Tulsa, Oklahoma
Reviewed 30 June 2016 via mobile

This is our third stay in this hotel in route to New Orleans Louisiana. Very nice hotel. Clean in appearance. Friendly staff. Workout area open 24/7. Indoor pool closes at 11pm. Close to expressways and eating (Ihop and Waffle House are near and a Walmart) No complaints.

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Helpful?
Thank nicholh545
Onalaska, Wisconsin
Reviewed 9 June 2016 via mobile

All I can say is that this is the most disappointing and disgusting Courtyard I've ever been inside. Arrived at midnight, pulled into this sketchy neighborhood. Started to unpack in my HOT room and saw a cockroach. Gag. Walked into the bathroom... Another cockroach. Grabbed all my things, got in the car and just drove two hours in the middle...

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Helpful?
Thank BJStella
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dear BJStella, Thank you for your comments regarding your recent experience at our hotel. We do take our guest comments very seriously and address issues that are brought to our attention. I have been unable to find you within our system, quite possibly your username here does not match up with the name you registered under. It would be extremely...

Elephant Butte, New Mexico
Reviewed 2 June 2016

Make sure you ask for a room that is not on the train track side - a bit noisy. But super nice accommodating evening manager. Nice little restaurant and near lots of shopping and the room was super clean, comfortable and up to date.

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1Thank Janice B
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Good day 11JaniceB, Thank you for taking the time to complete a Trip Advisor review after your recent stay. Unfortunately, I do believe you intended to complete your review for the Courtyard Boardwalk in Bossier City, not the Courtyard Airport in Shreveport. With two Courtyard properties in this area it can sometimes get confusing. The Boardwalk property is located adjacent...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Shreveport Airport

Address: 6001 Financial Plaza, Shreveport, LA 71129
Region: United States > Louisiana > Shreveport
Price Range: $126 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Shreveport Airport 3*
Number of rooms: 90
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Also Known As:
Courtyard Shreveport Airport Hotel Shreveport
Shreveport Marriott
Shreveport Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Shreveport Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My preference is always high floor.”
johnpM971NN, 15 Jan 2017 | Read review
“We stayed in a south facing room and found it very quiet.”
L0nB, 7 Sep 2016 | Read review
“Away from side facing I-20 freeway.”
B7300FTharrys, 11 Jul 2016 | Read review
“Ask for a room away from train tracks”
11JaniceB, 1 Jun 2016 | Read review
“Avoid this hotel, there are better options.”
MikeM416, 11 Apr 2016 | Read review
5 of 5