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The hotel is in the downtown area of Shreveport. There's not much to do within walking distance despite being downtown. Only one of the two elevators was working because of renovation and it was a hassle getting up and down to the room.
Response from CalistaF, Guest Relations Manager at Holiday Inn Shreveport -I-20-DowntownResponded 2 weeks ago
Thank you so much for taking the time to share your experience at our Holiday Inn Shreveport Downtown. I am happy to hear that you found our staff to be pleasant, and that you found us to be a great value. I do...More
Stayed two separate times in June due to eye surgeries at the VA. Hotel is older but is very nice and clean. The staff is extremely nice and very helpful on everything. The Red River restaurant inside the hotel is amazing. Best rib eye steak...More
Response from CalistaF, Guest Relations Manager at Holiday Inn Shreveport -I-20-DowntownResponded 18 July 2017
It is so gratifying to hear that you enjoyed your experience at our property so much that we were able to welcome you back. We strive to provide an excellent and convenient experience to each and every one of our guests, and to...More
When I checked in on a busy Saturday night, I found that they had already checked another guest in under my name. It was a pre-paid room I booked on the IHG website. As you can imagine, this caused a lot of confusion. As a...More
1 Thank Carlos C
Response from CalistaF, Guest Relations Manager at Holiday Inn Shreveport -I-20-DowntownResponded 4 September 2017
Dear Carlos C:
Please allow me to apologize for the confusion and inconvenience you experienced during your time with us. This is not at all the impression that we like for our guests to have. I am pleased, however, that Elisha and Jojo were able...More
During my stay, the hotel was absolutely filthy. The hallways were littered with trash and the carpet had the appearance that it had not been shampooed in several months. The pictures on the internet is a bad representation of what you actually get. The furnishings...More
Response from CalistaF, Guest Relations Manager at Holiday Inn Shreveport -I-20-DowntownResponded 11 August 2017
Please allow me to apologize for the inconveniences you encountered during your time with us. I deeply regret that we failed to meet your expectations. We are in the midst of an extensive renovation that will address the issues that you've noted, and...More
This was such a pleasant visit because of the staff. From the kind gentleman at the front desk who went out of his way to get my niece a stamp to mail her postcard. To the kindly woman running the restaurant for dinner and letting...More
Thank Jodi H
Response from CalistaF, Guest Relations Manager at Holiday Inn Shreveport -I-20-DowntownResponded 10 August 2017
Dear Jodi H:
Thank you so much for your kind words, and for sharing your experience at our Holiday Inn Shreveport Downtown. It is our top priority to ensure that our guests enjoy an outstanding experience, and I look forward to sharing your feedback with...More
US$100 - US$155 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Shreveport -i-20-Downtown Hotel Shreveport ,