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Working in the area, the Sleep Inn was a very good place to stay and literally on the edge of Lake Pontchartrain in the Eden Isles community.
Access to New Orleans is very direct with the interstate just a couple blocks away. The hotel and...More
Thank Tim O
Response from Terry F, General Manager at Sleep InnResponded 27 January 2017
Thank You for your time doing our survey, we appreciate your time and your comments.
Supposed 2b getting reimbursed 4 the room w bed bugs. Mattress filthy on the bottoms, they must flip them when they get stains. Feel we should be be reimbursed for more since we had to wash everything.
Response from Terry F, General Manager at Sleep InnResponded 16 January 2017
I am very sorry this happened...
Your room was reimbursed for the inconvenience to you.
We booked the Sleep Inn as the midway point for our family Thanksgiving migration.
The room was clean, quiet, and comfortable. The rate was good for the type of property, and breakfast was amazing... we had waffles.
Our kids liked it, and we will stop...More
Response from Terry F, General Manager at Sleep InnResponded 19 December 2016
Thank You for your nice review. We also look forward to your return..
I stayed here for two nights.
My room was on the second floor. The hotel does have an elevator.
The staff at check-in and check out were friendly.
The room was nice. I had a king size bed. The bed and pillows were comfortable.
Thank Chris H
Response from Terry F, General Manager at Sleep InnResponded 14 December 2016
Thank You for your nice review. Your time was appreciated along with your kind words.
Our room was robbed by the hotel staff using a key card.
Front desk no help they said the staff was not their employee that they are a service that comes in to clean the rooms.
We lost 1800 dollars in jewelry. We filed a...More
Response from Terry F, General Manager at Sleep InnResponded 8 November 2016
In July, as soon as you reported this incident to me, I notified the sheriff's department immediately. The sheriff department arrived and took a report. At that time, the sheriff deputy also interviewed the housekeepers, as well as reviewing the room key card tracking report....More