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Travel safe during COVID-19
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 01/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 21 hotels in Sulphur
Location
Cleanliness
Service
Value
Our hotel is off I-10, half a mile from the West Cal Arena and Events Center. Downtown Lake Charles is 11 miles away, and you'll find several restaurants, shops, casinos, and parks within that distance. Enjoy free WiFi, onsite dining, and a swimming pool during your stay, plus our signature Chocolate Chip Cookie.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Indoor pool
Outdoor pool
24-hour front desk
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Room features
Air conditioning
Housekeeping
Room service
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
18Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
330 Arena Rd, Sulphur, LA 70663
Getting there
Car HireSee all Sulphur car hire
115Reviews0Q+A18Room tips
Reviews
Traveller rating
- 53
- 31
- 10
- 7
- 14
Time of year
Traveller type
Language
Selected filters
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- English
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Most Recent
Rhi is the best. I have been here all week and wondered where the bartender was. Well Thursday she finally came in and her name is Rhi. She is sweet, funny, and smart. If you want to meet her you need to hurry, because she is being treated poorly by her management.
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Date of stay: October 2019Trip type: Travelled on business
Helpful
Server Jamecia was an excellent host, having amazing heartwarming conversations with my family. Her speedy service also made our morning much more enjoyable. Chef Mue made an amazing breakfast for us from omelettes to French toast, it was all great.
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Date of stay: August 2019Trip type: Travelled with family
Helpful
From the beginning reservations were messed up. We thought we had it straightened out, but when we got there it was all wrong. Double charged for room and Hotel is refusing a refund. When the groom went to check in,he had all of his information and the hotel; had no record of his reservation.
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Date of stay: April 2019Trip type: Travelled with family
Value
Location
Service
Room Tip: Do not stay at this hotel
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Helpful
We haven’t stayed in awhile and decided to try again. We are so glad we did. As always Mrs. Roxanne is there and she is wonderful as usual. The new additions that will also bring us back is Ms. Lenape and CC. How it is to walk in and get that home feeling again. Mr. Bill is busy as usual keeping the place working. Ms Colleen was there helping with the housekeeping. Our room was great. The breakfast is good. Need that gravy back. Thank y’all for another great visit
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Date of stay: October 2018
1 Helpful vote
Helpful
Visited this town to see relatives. I booked a larger room for two nights, but the hotel staff was super nice to let me check-out early when one night was enough. There was no penalty as long as I let them know by the check-out time of noon. The hotel and room were clean, staff very nice. Easy parking right outside the front door. I could hear some freeway noise as others have mentioned, but it wasn't a real bother.
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Date of stay: October 2018Trip type: Travelled solo
Helpful
Response from Janet P, General Manager at DoubleTree by Hilton Sulphur Lake Charles
Responded 30 Oct 2018
We are so glad that you enjoyed your stay -- come back and see us again real soon!
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This hotel was really nice and clean! The front desk is Awesomeeee! I had the pleasure of meeting Ms.Diamond who is so sweet. Friendly staff is always a plus. The Bar is a plus too. I definitely would make another stop if I had to!
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Date of stay: September 2018Trip type: Travelled solo
Helpful
Response from Janet P, General Manager at DoubleTree by Hilton Sulphur Lake Charles
Responded 30 Oct 2018
Thanks for staying with us -- we are so glad that you enjoyed your stay!
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In town for a business meeting, I decided to stay here for one night. The hotel staff was excellent and gave a great recommendation for a local restaurant. The room was clean and the bed was comfortable. There were plenty of AC outlets for my electronics.
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Date of stay: August 2018Trip type: Travelled on business
Helpful
Response from BrazetteC, Guest Relations Manager at DoubleTree by Hilton Sulphur Lake Charles
Responded 31 Aug 2018
Thank you for your feedback! Your comments are important to us and I will share them with my team! We hope to see you again soon!
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We stayed here this past Saturday night August 4th. Our room was very clean, and quiet. The staff very friendly and helpful. The overall looks of the hotel were nice inviting friendly. My one and only minus was the bed and it being a bit too firm!
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Date of stay: August 2018Trip type: Travelled as a couple
Helpful
Response from BrazetteC, Guest Relations Manager at DoubleTree by Hilton Sulphur Lake Charles
Responded 31 Aug 2018
Thank you for your comments. Your feedback is important to us and I will share with my team. We hope you will visit again soon!
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My husband and I picked this hotel due to my daughter's softball team making the State Tournament. We booked a King Jacuzzi suite. Hotel clerk was very nice, check-in was smooth. The room and bathroom were clean. I check for dust, clean floor, clean bathroom, new shower curtain, fresh clean linens on the bed, and clean room smell and it met all my checks. The bed had a choice of hard and soft pillows which were comfortable....I used both as I do have neck issues. Jacuzzi was clean and worked fine. We didn't use other amenities such as the restaurant, fitness center, etc. so I can't speak to those, but it does have a restaurant and bar downstairs. The hotel is minutes from Frasch fields and not far from Lake Charles if you want to try your luck at the Casinos or other restaurants. Would recommend for such a stay.…
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Date of stay: April 2018Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: Would recommend top level due to being able to hear noise from above floor but Jacuzzi rooms not...
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Helpful
Response from Janet P, General Manager at DoubleTree by Hilton Sulphur Lake Charles
Responded 4 Sep 2018
Thank you for your comments. Your feedback is important to us and I will share with my team. We hope you will visit again soon!
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I stayed here while attending a meeting at the convention center. The hotel fit my needs. It was close by, clean, staff was helpful and very friendly, and we felt very safe. We didn't use the pool or fitness center. The rooms were as expected and the beds comfortable. Slept soundly. The meeting offered breakfast, but I'm always confused why one level of Holiday Inns offer free breakfast and others don't. The should ALL offer it. I have no complaints about this hotel!!
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Date of stay: July 2017Trip type: Travelled on business
Helpful
Response from Gretchen T, General Manager at DoubleTree by Hilton Sulphur Lake Charles
Responded 15 Mar 2018
Thank you for your kind review and we appreciate your feedback. As to why the different levels of Holiday Inns offer free breakfast and others do not...well, we are the original full service hotel which opened the door way for the other limited service hotels that do offer an upgraded continental breakfast. We offer a hot cook to order breakfast or breakfast buffet, Dinner at night and a bar for unwinding after a long day. With that said, we do offer rate packages that include breakfast so the guest has the option to pay one price. I hope this helps when making your reservations in the future. If I can ever be of assistance to you in the future, please do not hesitate to contact me directly. Warm regards,
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PRICE RANGE
US$144 - US$178 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Hotel & Suites Lake Charles W-Sulphur
LOCATION
United StatesLouisianaSulphur
NUMBER OF ROOMS
97
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Claim Your Listing Frequently Asked Questions about DoubleTree by Hilton Sulphur Lake Charles
Which popular attractions are close to DoubleTree by Hilton Sulphur Lake Charles?
Nearby attractions include Spar Aquatic Center (1.1 km) and Coconuts Bar and Grill (0.2 km).
What are some of the property amenities at DoubleTree by Hilton Sulphur Lake Charles?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Sulphur Lake Charles?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at DoubleTree by Hilton Sulphur Lake Charles?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Sulphur Lake Charles?
Conveniently located restaurants include Hollier's Cajun Kitchen, LeBleu's Landing, and Novrozsky's Hamburgers.
Are there opportunities to exercise at DoubleTree by Hilton Sulphur Lake Charles?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does DoubleTree by Hilton Sulphur Lake Charles offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to DoubleTree by Hilton Sulphur Lake Charles?
Many travellers enjoy visiting Henning Cultural Center (1.8 km).
Is DoubleTree by Hilton Sulphur Lake Charles accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.