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About
#6 of 22 hotels in Sulphur
Location
Cleanliness
Service
Value
Our hotel is off I-10, half a mile from the West Cal Arena and Events Center. Downtown Lake Charles is 11 miles away, and you'll find several restaurants, shops, casinos, and parks within that distance. Enjoy free WiFi, onsite dining, and a swimming pool during your stay, plus our signature Chocolate Chip Cookie.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Indoor pool
Outdoor pool
24-hour front desk
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Room features
Air conditioning
Housekeeping
Room service
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Location
44Car recommended
Grade: 44 out of 100
15Restaurantswithin 1 km
0Attractionswithin 1 km
124Reviews0Q+A18Room tips
Reviews
Traveller rating
- 60
- 31
- 10
- 8
- 15
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My wife and I travel to this property frequently. The staff is top-notch... Rooms are very lovely and it is super quiet property... It is very close to restaurants and you can get to a casino within 15 minutes. Highly recommend this property if you're in the Sulphur area
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alan Smith, General Manager at DoubleTree by Hilton Sulphur Lake Charles
Responded 2 weeks ago
Thank you so much, We appreciate you completing a review regarding your recent stay, We will be happy to share this with the entire team as a way of celebrating our hard work at making each guest experience the very best! We hope to see you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Alan the GM gave us a great rate for 6 rooms. Rooms were ready when we got there, comfortable and clean. We were exhausted & we ate at the onsite restaurant & utilized the bar. Not to hold it against GM or employees, but the restaurant was understaffed. They did allow & encourage us because of the wait to do GrubHub which turned out great! Breakfast very good waffles, fresh fruit, yogurt parfait, bacon, eggs, gravy, breads, biscuits, sausage, muffins, grits, cereals, etc. Dinner food from the restaurant was good. Bartender- Excellent. Staff was very very friendly. Kudos to you all for an awesome overnight rest.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alan Smith, General Manager at DoubleTree by Hilton Sulphur Lake Charles
Responded 30 Mar 2023
Thank you for taking a moment to share your experience. I am happy to hear you found everything during your stay to your satisfaction. I will be sure to share this with my entire team as a way of celebrating everything we do here every day to ensure all our guest expectations are met. We look forward to welcoming you back to our hotel soon! Always at your service, Alan Smith General Manager DoubleTree by Hilton Sulphur-Lake Charles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very disappointed that this Hotel is a part of the Hilton Brand. You would think that this is a brand new hotel but it is not. We stayed in room 238 and the room smelled of mold/mildew like there was previous water damage which was noted above the bed on the wall and just looks like it had been painted over. It affected my wife so bad that not only did she not sleep due to the smell but she had to take a breathing treatment 2 times since returning back home. Must have been another brand of hotel before and was cheaply renovated. The front desk clerk was nice upon check out and asked how was our stay and my wife told her everthing that I just stated and she said she was going to let the General Manager know about it because she could not do anything because we paid with points so the General Manager would have to be the one to compensate us. I won't ever be staying at this hotel in particular due to this experience but I will however continue to book with Hilton properties because I have had wonderful experiences with other hotels.…
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I stay at this property a few times a month .. Such a breath of fresh air when checking in ... staff always has big smiles on their faces ... Fabulous rooms .. best beds and great huge television. Bathroom very roomy. Shower is okay. Don't forget to get the complimentary chocolate chip cookies upon check-in! Parking is complimentary and plentful. Right off the I-10 interstate and never hear any car noise ... lots of restaurants within a few mile radius too! Highly recommend checking this property out!
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Date of stay: August 2023Trip type: Travelled as a couple
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alan Smith, General Manager at DoubleTree by Hilton Sulphur Lake Charles
Responded 4 weeks ago
Good afternoon Mrs. GailHouston, We sure do enjoy seeing you both on each trip to the hotel, We feel like you both are part of the Hilton Family here. Thank you for choosing our hotel out of so many in the area to pick from. We look forward to seeing you both again very soon! Always at your service,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very disappointedShower was gross. Hadn’t been cleaned in a while. Hair shavings and red (moldy?) caulk. Must have been another hotel brand before and then rooms were cheaply renovated, no attention to detail. Rooms are bare. The upside are the mattresses and pillows. Front desk personnel were nice. I had higher expectations of a Double Tree.
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Love this property. We stay there several times a month .. Staff is great .. thanks Paige, Tina, Beth and Emily. Alan, thank you too! Room is awesome .. such comfortable beds and pillows. Television is very clear .. Really hot water for showering ... towels are very nice too! Super quiet there ... usually get a room closer to the elevator to mitigate traffic noise. Very convenient to the casinos ... 10-15 minutes away. Don't forget to get a very delicious chocolate chip cookie upon checkin! Parking is plentiful. Highly recommend!
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Usually stay there one night every week or so .... Staff is very professional ... great room. Being a HH Diamond Member, am offered a $15/per person up to $30 for meals, etc. Usually, due to time constraints, will just do the snacks in pantry bar. Prices have gone up, but what hasn't! Delicious chocolate chip cookies! One quirk -- water pressure not real strong, but the shower is really hot, which is good!
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
If you are travelling through Sulphur/Lake Charles, stop at this property to sleep ... rooms are beautiful ..very spacious and very quiet. Staff is the best .. great seeing ya'll Nicole, Danielle ... Meredith, good seeing you at the wonderful breakfast. Thanks for the "fresh" cinnamon rolls ... lots of variety at the breakfast, and if you are a HH Diamond Member, you get a $15 per person up to 2 people credit to your room! Beds are comfortable /// lots of free parking ... convenient to I-10. Look forward to returning!
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I checked in yesterday for one night stay. Hotel is quite beautiful and staff is amazing. Our room was so nice… Huge king bed with fabulous pillows. The shower worked great and nice television. Being a Hilton honors diamond member, I am offered a complementary breakfast for up to two guests and we took advantage of it. Have lots of choices for breakfast. We ordered cheese omelettes and they were delicious. One of the perks of staying at the Doubletree is their delicious chocolate chip cookies they give you when you check in Highly recommend this property.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Rhi is the best. I have been here all week and wondered where the bartender was. Well Thursday she finally came in and her name is Rhi. She is sweet, funny, and smart. If you want to meet her you need to hurry, because she is being treated poorly by her management.
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$126 - US$156 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Hotel & Suites Lake Charles W-Sulphur
LOCATION
United StatesLouisianaSulphur
NUMBER OF ROOMS
97
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Claim Your ListingDOUBLETREE BY HILTON SULPHUR LAKE CHARLES: UPDATED 2023 Hotel Reviews, Price Comparison and 63 Photos (LA) - Tripadvisor
Frequently Asked Questions about DoubleTree by Hilton Sulphur Lake Charles
Which popular attractions are close to DoubleTree by Hilton Sulphur Lake Charles?
Nearby attractions include Spar Aquatic Center (1.1 km).
What are some of the property amenities at DoubleTree by Hilton Sulphur Lake Charles?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Sulphur Lake Charles?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at DoubleTree by Hilton Sulphur Lake Charles?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Sulphur Lake Charles?
Conveniently located restaurants include Hollier's Cajun Kitchen, LeBleu's Landing, and Novrozsky's Hamburgers.
Are there opportunities to exercise at DoubleTree by Hilton Sulphur Lake Charles?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does DoubleTree by Hilton Sulphur Lake Charles offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to DoubleTree by Hilton Sulphur Lake Charles?
Many travellers enjoy visiting Henning Cultural Center (1.8 km).
Is DoubleTree by Hilton Sulphur Lake Charles accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.