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Fairfield Inn & Suites Lake Charles Sulphur

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Fairfield Inn & Suites Lake Charles Sulphur
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142 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Lake Charles Sulphur
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Showing 141: English reviews
Baytown, Texas
Reviewed 13 September 2014 via mobile

Over the last couple of months have stayed at this location several times. With each stay everyone from maintenance to management goes above and beyond to ensure a very comfortable stay. Personality of everybody at hotel is awesome, very friendly, & a joy to deal with. I can say with confidence each one of my stays will be as pleasant...

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Helpful?
Thank kqhgo
Marisa E, Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

On behalf of myself and the staff of the Fairfield Inn & Suites Sulphur we would like to thank you for taking the time to provide feedback on your stays at our hotel. We pride ourselves on providing top notch services to our valued guests such as yourself, kqhgo. We are ecstatic that we have been able to exceed your...

Reviewed 9 September 2014

I booked a room with a King bed and was given a room with two queens. The room smelled like mildew and the room felt damp. We paid $119.00 extremely disappointed and will not recommend ever.. all of my cloths in my luggage smelled like damp mildew smell. When I asked the front desk about it I was told there...

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1Thank BWatkins2015
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for your review of our hotel. I am sorry to see that we did not meet your expectations. We strive to meet and exceed all guest expectations. I apologize for any inconvenience you may have faced while staying with us. I do hope that you will give us another chance to meet your expectations.

Cape Coral, Florida
Reviewed 25 July 2014

10 days at the Fairfield Inn for a client facility. Room is appointed very well, newer facilities, appliances and TVs. My room had a dehumidifier which makes a huge difference in comfort. Every person I encountered was friendly, helpful, made eye contact and seemed to enjoy what they do. Very nice hot breakfast if a bit sparse, but had everything...

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Helpful?
Thank Number1NolesFan
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you so much for you 5 star review! We are so glad that you enjoyed your stay with us. We enjoyed having you here! We can not wait to see you again on your next trip to Sulphur!

madisonville
Reviewed 23 June 2014

We had our fastpitch team stay here this past weekend while playing in Sulphur. Would highly recommend... GM Justin was great to work with in getting this all handled. Very comfy, clean & made to feel right at home. Would book this again.

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Thank madisonvillebabydoll
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for the wonderful review! We are so happy that you enjoyed your stay here with us at the Fairfield Inn & Suites Sulphur. I hope that you will keep us in mind next time you are traveling to the Lake Charles/Sulphur area!

Montgomery, AL
Reviewed 23 June 2014

Check in was easy and the front desk staff were very helpful and polite. Our room was quiet and the dehumidifier was nice. The eating options in town were limited. The indoor pool was chilly. Breakfast was good and the staff were friendly.

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Thank agashi24
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you so much for your wonderful review of our hotel! I am thrilled to see that you enjoyed your stay with us! We hope that you will stay with us again on any of your return trips to the Sulphur area!

Loudon, TN
Reviewed 29 May 2014

On our way home from a family funeral, we opted to stay at this property. As usual, we had a favorable experience; however, shortly after we entered our room, the next guests room key was keyed alike our room and they walked in on us. Needless to say, the lesson learned is to always put your latch and deadbolt upon...

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Helpful?
Thank SLiebbe
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you so much for your wonderful review of our hotel! I am so glad to see that you enjoyed your stay with us! We look forward to serving you on your future trips to the lake area!

Reviewed 19 May 2014 via mobile

This is a very nice property and lives up to the Marriott standards. The staff - from the manager to the cleaning staff - was friendly, professional, and helpful. The public areas were clean and tastefully decorated, as were the rooms. The rooms had plenty of space and were quiet. The breakfast was very good. It was easy to access...

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Helpful?
Thank Marsha R
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for you wonderful review of our hotel! We strive to maintain excellent customer service, at a great price! I am so glad to see we could do both of those things for you. We hope to see you again on you future visits to the lake area. Safe travels!

Manchester
Reviewed 24 April 2014

The Fairfield Inn Suites in Lake Charles is located very close to the I10. So close, in fact, that the noise of the road is quite intrusive. However, the interstate is pretty much the only thing around the hotel. And there are no real facilities in the place either. My room was clean and comfortable, but the aircon was on...

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Thank twistedwheelnut
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for your review of our hotel. I am sorry to see that we did not meet your expectations. We strive to meet and exceed all guest expectations. I apologize for any inconvenience you may have faced while staying with us. I do hope that you will give us another chance to meet your expectations.

Galveston, Texas
Reviewed 21 February 2014

I was charged seven charges for someone else's room. They refuse to remove the charges. Check your card, once they swipe it, YOURE SCREWED!! Found hair in one of the beds , asked for sheets and a blanket, was told by night front desk that he would bring it up. Didn't happen. Rude staff including male desk clerk and general...

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Thank kathydowers
Houston, Texas
Reviewed 30 December 2013

We were travelling to NOLA from Houston and decided to stop at the Fairfield to break up the 5 hour drive. We found the hotel just off of I-10. The parking lot was empty when we arrived. The lady that checked us in was nice. The room was ok however there was a dehumidifier in the room with a sign...

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1Thank SGCAVER12
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for your review of our hotel. I am sorry to see that we did not meet your expectations. We have dehumidifiers in the rooms to help alleviate some of the discomfort caused by the extreme humidity in this area. I do apologize for any inconvenience it caused you. When Marriott implemented their new hot breakfast, consisting of scrambled...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Lake Charles Sulphur

Address: 2615 Ruth St, Sulphur, LA 70665-7465
Region: United States > Louisiana > Sulphur
Price Range: $150 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Lake Charles Sulphur 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Fairfield Inn Lake Charles Sulphur Hotel Sulphur
Fairfield Inn Sulphur
Fairfield Sulphur
Sulphur Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Lake Charles Sulphur staff and other travellers.
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Beaumont, Texas
1 month ago

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Questions? Get answers from Fairfield Inn & Suites Lake Charles Sulphur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the interstate.”
 of 5 bubbles photophanatic, 13 Feb 2017 | Read review
“Hmmmm... stay somewhere else.”
 of 5 bubbles K3143XRjamesv, 3 Jan 2017 | Read review
“Get a room on the 5th floor on the north side of the building away from the highway noise.”
 of 5 bubbles icecolecarl, 20 Oct 2016 | Read review
“High floor away from the elevator”
 of 5 bubbles Profromdover12, 30 Jul 2016 | Read review
“We enjoyed our suite on the top floor.”
 of 5 bubbles MotherandGrandmother, 14 Nov 2015 | Read review
5 of 5