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Wingate by Wyndham Sulphur

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300 Arena Rd I-10 Exit 20, Sulphur, LA 70665-7462
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Traveller (12)
Room & Suite (18)
Dining (3)

About

#1 of 21 hotels in Sulphur
Location
Cleanliness
Service
Value
Enjoy all-inclusive value and relaxed comfort when you book a room at our Wingate by Wyndham Sulphur hotel. Conveniently located off Interstate 10 less than 15 minutes from Lake Charles, our hotel in Sulphur, LA offers handy amenities and unique personal touches designed to make your trip easy. Start each morning with a free hot breakfast, and plan your day using free Wi-Fi Internet access. During your downtime, get a workout in our 24-hour fitness center, make a splash in our outdoor pool, or stay productive in our free 24-hour business center. Handicapped-accessible and non-smoking rooms are available, and kids 17 and under stay free with an adult at our hotel near Lake Charles.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Breakfast buffet
Vending machine
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish

Location

Full view
50Car recommended
Grade: 50 out of 100
16Restaurantswithin 1 km
1Attractionwithin 1 km
448Reviews1Q+A6Room tips
Traveller rating
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  • 71
  • 31
  • 26
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Most Recent
GERALD J. wrote a review Aug 2020
Spring, Texas390 contributions336 helpful votes
Called ahead and found out they were serving a full breakfast. Eggs, sausage, waffles, yogurt, coffee, rolls, sweet muffins, cereal, and condiments. They put out a heaping supply of breakfast, but no refills because of the Covid. The breakfast hours are shortened, as you find in today’s new world. Otherwise, hotel was average, and we found the room a little musty. Hotel seemed a little worn and tired.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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teers4 wrote a review Jan 2020
Birmingham, Alabama1 contribution
It's simple...don't stay in this hotel unless you are prepared to get a tetanus shot afterward. The rooms weren't cleaned, there was dirty hair everywhere, sinks and tubs were clogged, suffocating smoke in the room, no bedding, etc...apparently the rooms are just not cleaned regularly
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Review collected in partnership with this hotel
Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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stacythomas31 wrote a review Dec 2019
Houston, Texas29 contributions3 helpful votes
Property and room was immaculate. The lobby is nicely maintained. There are no complaints this time. Wonderful job, keep up the great work. Location is perfect too. Overall, my stay was superb. I will be returning to this hotel again.
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Review collected in partnership with this hotel
Date of stay: December 2019
Value
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Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BriannaPerry, Front Office Manager at Wingate by Wyndham Sulphur
Responded 26 Dec 2019
Dear stacythomas31, I am pleased to hear that you had no complaints this time and that you will be returning to our property! We work hard to keep up with our property and always strive to provide our guests with excellent service. I will pass your compliments over to my staff, who I am sure will be grateful. We look forward to seeing and serving you in the future, next time you are in the Sulphur-Lake Charles area. Very Respectfully, Brianna Perry Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dawnnunez wrote a review Dec 2019
1 contribution
We were in Sulphur for the High School State swim meet. The staff went out of their way to accommodate about 25 teens plus many parents who attended. They were able to provide our group with a comfortable and relaxing atmosphere in the lobby as well as the private meeting room.
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Review collected in partnership with this hotel
Date of stay: November 2019
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BriannaPerry, Director of Sales at Wingate by Wyndham Sulphur
Responded 9 Dec 2019
Dear dawnnunez, Thank you for taking the time to tell us about your experience here at the Wingate in Sulphur. We do our very best to treat each guest like family and to exceed their expectations so you can feel at home away from home. I will pass on your compliments to my staff, who I am sure will be encouraged by the kind remarks. We hope to see you and your team again next year for the state swim meet. We look forward to serving you in the future. Yours in Hospitality, Brianna P. Front Office Manager & Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
raventurella wrote a review Nov 2019
1 contribution
The property is older, needs updating. Musty smell, stained carpet, banged up paint on walls. A few lightbulbs were out in our room. Served it's purpose for one night. Nice staff, free breakfast and wifi.
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Review collected in partnership with this hotel
Date of stay: November 2019
Value
Rooms
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BriannaPerry, Front Office Manager at Wingate by Wyndham Sulphur
Responded 27 Nov 2019
Dear raventurella, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Sulphur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to take diligent care of our property, and it is absolutely unacceptable for you to have had the experience you did. Your feedback is important to us, and please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. I will have a meeting with my housekeeping staff to address the issues you faced in the room. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you next time you are in the Sulphur/Lake Charles area. Yours in Hospitality, Brianna Perry Front Office Manager Director of Sales Wingate by Wyndham Sulphur brianna@wingatesulphur.com 337-527-5151
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AgouraChuckles wrote a review Oct 2019
Agoura Hills7 contributions5 helpful votes
I travel to Sulphur at least once a year and always have a great experience staying at this Wingate. The facility is clean, the rooms are spacious, the beds are comfortable and the staff is so very accommodating and friendly.
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Review collected in partnership with this hotel
Date of stay: October 2019
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BriannaPerry, Front Office Manager at Wingate by Wyndham Sulphur
Responded 6 Nov 2019
Dear Agoura Chuckles, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Sulphur Near Lake Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations and to treat each guest like family. Thank you again for sharing your experience, and we look forward to serving you in the future. Respecfully, Brianna Perry Front Office Manager/Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
adgarza99 wrote a review Oct 2019
Corpus Christi, Texas1 contribution
Overall of this place 5 Star. Needs bigger toilets. Doesn’t need anything else other than that. I would definitely stay again. Price is a little high but the rooms are big and the showers are really nice. Water pressure is really high
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Review collected in partnership with this hotel
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from heatherjabusch, General Manager at Wingate by Wyndham Sulphur
Responded 16 Oct 2019
Thank you so much for your recent stay and review of the Wingate Lake Charles. We are pleased that you enjoyed our big rooms, nice showers, and high water pressure. We will take into consideration the other things you mentioned and look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stacythomas31 wrote a review Aug 2019
Houston, Texas29 contributions3 helpful votes
I checked into my room (220) and it had a funny smell. Can't explain it, but I did not want to sleep in the room with that stench. Notified front desk and Eric, the property manager gave me another room (216). He upgraded me for the inconvenience. My husband later joined me and we were very pleased with the room up until we realized that we were sleeping on filthy sheets. The mattress pad and fitted sheet beneath us was soiled (disgusting). Again notified the front desk. This time a female was there and she was very apologetic and offered free items from the mini store and informed me that management would contact me regarding a discount on stay. She even sent the Hotel's Housekeeping Supervisor to the room. She saw the filth and immediately apologized. She stated that employees are quitting, etc... Hotel management (Eric) contacted me 2 days later, apologized, and offered a discounted stay on another visit. Hate to say it but I will not be returning to this hotel. Thanks but no thanks.
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Date of stay: July 2019
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Room Tip: Check every sheet on the bed. Look out for soiled linen.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BriannaPerry, Front Office Manager at Wingate by Wyndham Sulphur
Responded 6 Nov 2019
Dear stacythomas31, Thank you for your taking the time to tell us about your stay. I deeply apologize that your stay was not to your satisfaction. We strive to take meticulous care of our property so each and every customer can have the same great consistent experience. If you could kindly reach out to our GM, Jay Kumar, with more information regarding your issue, he would love to look into it and take care of any problem you may have encountered. Jay Kumar, can be reached at jay@wingatesulphur.com or directly on his office line at (337) 527-5151. Yours in hospitality, Brianna Perry, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debra Ann P wrote a review Jul 2019
Alabama, United States16 contributions5 helpful votes
We booked a room for 1 night on our way home from our vacation. We paid about 100.00 dollars so we expected a good experience. When we checked in our room smelled like fried chicken. The room was superficially clean, around the edges of the room it was dirty. The carpets were so dirty that they turned my husband's white socks black. There were teenagers running the halls at 12:30 am. and the person at the desk was unable to make them stop.
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Review collected in partnership with this hotel
Date of stay: June 2019
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BriannaPerry, Front Office Manager at Wingate by Wyndham Sulphur
Responded 6 Nov 2019
Dear Debra Ann P, Thank you for your taking the time to tell us about your stay. I deeply apologize that your stay was not to your satisfaction. We have already had a meeting with our housekeeping and maintenance supervisors to address the issues that you experienced during your stay. That being said, we strive to take meticulous care of our property so each and every customer can have the same great consistent experience. If you could kindly reach out to our GM, Jay Kumar, with more information regarding your issue, he would love to look into it and take care of any problem you may have encountered. Jay Kumar, can be reached at jay@wingatesulphur.com or directly on his office line at (337) 527-5151. We look forward to hearing from you and hope you will give us another opportunity when in the Sulphur/Lake Charles Area. Yours in hospitality, Brianna Perry Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay55085509335 wrote a review Jun 2019
1 contribution
From the upper management, front desk, to the kitchen and room staff, everyone treated you like family, not a guess. If you need some peace of mind that everything is as advertised, I highly recommend choosing this hotel!
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Review collected in partnership with this hotel
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BriannaPerry, Front Office Manager at Wingate by Wyndham Sulphur
Responded 6 Nov 2019
Dear Stay55085509335, Thank you for taking the time to let us know about your stay. I am very glad to see that you had an excellent stay with us. I will surely pass your compliments on to the rest of our staff. Thank you for making us your go to hotel when in the area. We look forward to providing you with that same great experience the next time you are with us. Best Regards, Brianna Perry Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
United StatesLouisianaSulphur
NUMBER OF ROOMS
82
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WINGATE BY WYNDHAM SULPHUR: See 447 Hotel Reviews, Price Comparison and 40 Photos (LA) - Tripadvisor

Frequently Asked Questions about Wingate by Wyndham Sulphur
Which popular attractions are close to Wingate by Wyndham Sulphur?
Nearby attractions include Coconuts Bar and Grill (0.05 km).
What are some of the property amenities at Wingate by Wyndham Sulphur?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Wingate by Wyndham Sulphur?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Wingate by Wyndham Sulphur?
Guests can enjoy free breakfast during their stay.
Is parking available at Wingate by Wyndham Sulphur?
Yes, free parking is available to guests.
What are some restaurants close to Wingate by Wyndham Sulphur?
Conveniently located restaurants include Hollier's Cajun Kitchen, LeBleu's Landing, and Novrozsky's Hamburgers.
Are there opportunities to exercise at Wingate by Wyndham Sulphur?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Wingate by Wyndham Sulphur?
Yes, dry cleaning and laundry service are offered to guests.
Does Wingate by Wyndham Sulphur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Wingate by Wyndham Sulphur?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Wingate by Wyndham Sulphur?
Many travellers enjoy visiting Henning Cultural Center (1.9 km).