We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel

Save
Share
102 Mallard Street, Sulphur, LA 70665-6498
E-mail hotel
Hotel direct offer!EARN 5000 REWARD POINTS PER STAY
HIExpress.com
Hotels.com
Expedia.com
Booking.com
Travelocity
eDreams
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room & Suite (9)
Dining (8)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 18/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Updated 18/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 21 hotels in Sulphur
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express & Suites Sulphur, Louisiana. Our hotel is located in the heart of Sulphur Industries short distances from Phillips 66, Citgo, Axiall, Westlake Group, Sasol, LyondellBasell and Turner Industries. For the playful at heart, we are minutes away from area Casinos - Isle of Capri, L'Auberge du Lac Casino and Golden Nugget Lake Charles. The horserace enthusiast will enjoy a day at Delta Down Horseracing and Casino. The Holiday Inn Express & Suites is also in the heart of Louisiana Hunting and Fishing. Enjoy a round of golf at Graywood Plantations Golf Course, National Golf Course, Frasch Park, Mallard Cove. Our hotel is also conveniently located near McNeese State University. Our dedicated and friendly staff is here to make your visit to the Sulphur - Lake Charles area 'Your Home Away From Home!' We would like to host your next Corporate Meeting or Training Event in our versatile conference/meeting space up to 120 ppl.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Kids stay free
Highchairs available
Parking
Wifi
Hot bath
Indoor pool
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Taxi service
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
Hotel links
Special Offer:EARN 5000 REWARD POINTS PER STAY
125Reviews1Q+A20Room tips
Traveller rating
  • 78
  • 25
  • 16
  • 5
  • 1
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Most Recent
LightPacker464034 wrote a review Mar 2022
1 contribution
I found this in an old review submitted by someone else, "travel963 wrote a review Nov 2019 Cons: Hard to find entrance driveway at night. We missed it and had to do a U-turn. Room air seemed stale, humid, slight chemical smell. Wall heater emitted an off odor. We tried two rooms and both had the same air problem. I’m sorry that modern motels don’t have windows that open so you can get some fresh air. Desk chair too low and would not go up due to broken pump mechanism. Very nice breakfast except oatmeal was like cement. Breakfast attendant very kind, could use a helper when hotel is busy." So it is clear to see that some of the rooms may have an off smell to them. I was charged for smoking in the room in which I clearly did not do. An earlier complaint was also made as breakfast was taken up 30 minutes prior to the cutoff time of 9:30. Be cautious and check your bill prior to leaving the area. Hotel management will not correct their mistake.
Read more
Date of stay: February 2022
Rooms
Location
Service
Trip type: Travelled on business
Helpful
Share
Response from Kathryne Tillman, Owner at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Responded 8 Mar 2022
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months! If I can be of assistance in the future, please do not hesitate to contact me at (337) 625-2500.
Read more
travel963 wrote a review Nov 2019
Boulder, Colorado424 contributions274 helpful votes
Pros: Our room had a convenient layout, attractive décor, clean, good sized. Cozy comforters. Cons: Hard to find entrance driveway at night. We missed it and had to do a U-turn. Room air seemed stale, humid, slight chemical smell. Wall heater emitted an off odor. We tried two rooms and both had the same air problem. I’m sorry that modern motels don’t have windows that open so you can get some fresh air. Desk chair too low and would not go up due to broken pump mechanism. Very nice breakfast except oatmeal was like cement. Breakfast attendant very kind, could use a helper when hotel is busy.
Read more
Date of stay: November 2019
Value
Service
Sleep Quality
Helpful
Share
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Responded 20 Nov 2019
Hello travel963, Thank you for your review about your experience at the Holiday Inn Holiday Inn Express Sulphur (Lake Charles), LA. I am glad to see that you found our layout and decors to be good and comforters to be cozy. Our goal is to provide efficient and frictionless experiences for our guests on the move and can see that we have fallen short this time. I am sorry for any inconvenience the issue with the smell caused you and that you found our hoy. This is not reflective of what we strive for at IHG. Your comments will not go unnoticed as I have shared them with our upper management to be addressed internally. I'm certain that measures will be in place for improvements to deliver complete guest satisfaction. Again, thanks for taking the time to review our hotel and for staying with us. We hope to serve you better next time. Regards, Dianne L. Case Manager IHGService
Read more
John V wrote a review Sep 2019
Sweet Valley, Pennsylvania422 contributions177 helpful votes
Nice place. Clean. Large bathrooms. Nice sized room. Breakfast choices more limited than most HIEs. Nice touch: Whole milk available for breakfast! Breakfast also starts at 0530 which is great if you need to be out and about early. Housekeeping forgot to leave coffee one day. LED bulbs in rooms and actual bedside lamps! Crowded. Hard to get a long term reservation at times. Outside I-10 noise evident at night. Not overbearing but never goes away. Only one parking lot side has entrance / exit so don't miss Mallard Dr. Or you'll need to turn around Cracker Barrel just down the road or fast food within 1 to 2 miles.
Read more
Date of stay: September 2019Trip type: Travelled on business
Helpful
Share
Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Responded 17 Dec 2019
Thank you for the kind words, and for staying. We hope to see you again soon!
Read more
charleshV6898MZ wrote a review Sep 2019
La Place, United States2 contributions
Clean, close to the interstate, near restaurants! Friendly staff! I will add extra words to this review, but I would recommend dropping this requirement. All this does is make some guests decide not to leave a review. LESS IS MORE!!
Read more
Date of stay: October 2018
Value
Rooms
Service
Helpful
Share
Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Responded 17 Dec 2019
Thank you for staying and for the kind words. We don't have control over TripAdvisor's comment length requirements, but hopefully they will take your suggestion into consideration. We at the hotel would like to thank you for taking the time to offer feedback and look forward to seeing you again soon.
Read more
MS6734 wrote a review Jul 2019
47 contributions86 helpful votes
We needed a place to stay for the night and ended up here. Front desk was very nice and helpful. We had a room on the top floor away from the interstate so the noise was minimal. Convenient to I-10. Would stay again
Read more
Date of stay: July 2019Trip type: Travelled with family
4 Helpful votes
Helpful
Share
Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Responded 2 Aug 2019
Thank you so much for staying with us. We're glad you had a great stay and look forward to having you back soon!
Read more
Charmilla wrote a review Jul 2019
Alexandria, Louisiana144 contributions76 helpful votes
We arrived and were greeted warmly by the front desk agent. We had reservations and she had everything ready so all I had to do was sign/initial the form and she gave us keys and info regarding amenities. She said they wanted us to enjoy our stay, so don't hesitate to ask if we needed anything. The pool and jacuzzi were relaxing. The breakfast was ok and the lady working it was friendly and accommodating. The Watkins products were an awesome surprise, too. Housekeeping was friendly and accommodating as well. We would definitely stay here again! Well done. Your staff earned an A++
Read more
Date of stay: July 2019Trip type: Travelled with family
2 Helpful votes
Helpful
Share
Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Responded 2 Aug 2019
Thank you for staying with us and for the kind words. We are so happy that you had a great stay and are proud that our staff did such a fantastic job. We look forward to having you back the next time you're in the area.
Read more
AnnaKoln wrote a review Jun 2019
London, United Kingdom19 contributions16 helpful votes
We stopped here for a night on the road trip. The hotel is of typical Holiday Inn Express standard, comfortable and clean. All the staff we came into contact with were very helpful. The guy on reception was very welcoming and recommended local places upon request. We had a problem with our room, in that our upstairs neighbours were extremely noisy children who were stomping around right through the night. The lady on night duty tried to ask them to be quiet but also offered us an alternative room and a free breakfast, despite the noise being in no way the hotel's fault. The aforementioned breakfast was freshly cooked and served by a charming hostess. If there's only one thing I could recommend they improve it would be their impact on the planet, all the single use toiletries, coffee cups in plastic etc. are a thing of the past and such items can be provided in a clean manner without so much disposable plastic.
Read more
Date of stay: May 2019
Value
Service
Sleep Quality
Trip type: Travelled as a couple
Helpful
Share
Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Responded 2 Aug 2019
Thank you for staying with us and for the kind words. We are happy to report that since your stay we have phased out many of the single-use toiletries. We agree with you about the importance of not leaving a negative impact on the planet, and are constantly looking for new ways to reduce our footprint, as brand standards allow. Thankfully, IHG is taking steps to offer its hotels and our guests greener options, so that situation should be continually improving. It's important for guests like yourself to voice your opinion so that IHG knows those options are necessary, wanted, and appreciated. The more responses they get, the faster change can occur. We're sorry to hear about the noise issues you had, but we're happy and proud that our staff was able to handle the situation to your satisfaction. We do have noise machines available at the front desk upon request which provide an environmentally friendly and effective way of eliminating any distractions, so you can get the rest you need. Thank you again for staying with us and for your comments. We look forward to having you back to get your opinion on all the positive changes we are making at our hotel. We think you'll be pleased with the results.
Read more
Reed H wrote a review Jun 2019
1 contribution
The rooms were clean and well-kept. The bed were comfortable. The breakfast was always hot and delicious. It was a great stay. Usssa umpires were treated with great courtesy and respect and it was really cool to see.
Read more
Date of stay: June 2019Trip type: Travelled on business
Helpful
Share
Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Responded 2 Aug 2019
Thank you so much for staying with us and for the kind words. We're thrilled to have exceeded your expectations and look forward to having y'all back the next game day!
Read more
Mike Arr wrote a review May 2019
Monterrey, Mexico1 contribution
This has been the best hotel so far in our roadtrip (we stayed in 5 different hotels), hosts are very gentle; we had a situation in the middle of the night and they were more than happy to help, rooms are clean and with a lot of services (microwave, refrigerator,etc) and breakfast was so nice we didn't wanted to leave. Surely if we will cone back.
Read more
Date of stay: May 2019Trip type: Travelled with family
Helpful
Share
Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Responded 6 May 2019
Thank you so much for the kind words and for letting everyone know how great your stay was. That definitely helps us as a hotel to know where we did well and where we could use some improvement. We thank you for staying with us and we hope you'll book with us again the next time you're in the area!
Read more
StormB07 wrote a review Mar 2019
7 contributions
I recently stayed here for 4 nights... Everyone is super friendly and helpful.. Every staff member I came in contact with would speak and always had a smile, asking if we needed anything...Our room was so quiet, comfortable beds, very clean, housekeeping does a great job..The breakfast is very good and has tons of options.. Fresh cookies in the afternoon... I really enjoyed my stay and with be staying here when in town again...
Read more
Date of stay: March 2019Trip type: Travelled on business
Helpful
Share
Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Responded 15 Mar 2019
Thank you so much for the kind words and for giving us the opportunity to take care of you. We are happy to have exceeded your expectations and look forward to having you back the next time you're in the area!
Read more
Previous
123456
PRICE RANGE
US$157 - US$195 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaSulphur
NUMBER OF ROOMS
84
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel?
Nearby attractions include Winner's Choice Plaza (0.7 km), Cash Magic (0.5 km), and STS Industrial, Inc. (0.9 km).
What are some of the property amenities at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel?
Conveniently located restaurants include Cracker Barrel, Raising Cane's Chicken Fingers, and Cracker Barrel Old Country Store.
Are there opportunities to exercise at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel?
Many travellers enjoy visiting Henning Cultural Center (5.0 km).
Is Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.