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Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel

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102 Mallard St, Sulphur, LA 70665-6498
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Dining (9)
Room & Suite (9)
Pool & Beach (4)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 13/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel
Updated 13/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 21 hotels in Sulphur
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express & Suites Sulphur, Louisiana. Our hotel is located in the heart of Sulphur Industries short distances from Phillips 66, Citgo, Axiall, Westlake Group, Sasol, LyondellBasell and Turner Industries. For the playful at heart, we are minutes away from area Casinos - Isle of Capri, L'Auberge du Lac Casino and Golden Nugget Lake Charles. The horserace enthusiast will enjoy a day at Delta Down Horseracing and Casino. The Holiday Inn Express & Suites is also in the heart of Louisiana Hunting and Fishing. Enjoy a round of golf at Graywood Plantations Golf Course, National Golf Course, Frasch Park, Mallard Cove. Our hotel is also conveniently located near McNeese State University. Our dedicated and friendly staff is here to make your visit to the Sulphur - Lake Charles area 'Your Home Away From Home!' We would like to host your next Corporate Meeting or Training Event in our versatile conference/meeting space up to 120 ppl.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Taxi service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
124Reviews1Q+A20Room tips
Traveller rating
  • 78
  • 25
  • 16
  • 5
  • 0
Time of year
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travel963 wrote a review Nov 2019
Boulder, Colorado406 contributions262 helpful votes
Pros: Our room had a convenient layout, attractive décor, clean, good sized. Cozy comforters. Cons: Hard to find entrance driveway at night. We missed it and had to do a U-turn. Room air seemed stale, humid, slight chemical smell. Wall heater emitted an off odor. We tried two rooms and both had the same air problem. I’m sorry that modern motels don’t have windows that open so you can get some fresh air. Desk chair too low and would not go up due to broken pump mechanism. Very nice breakfast except oatmeal was like cement. Breakfast attendant very kind, could use a helper when hotel is busy.
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Date of stay: November 2019
Value
Service
Sleep Quality
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel
Responded 20 Nov 2019
Hello travel963, Thank you for your review about your experience at the Holiday Inn Holiday Inn Express Sulphur (Lake Charles), LA. I am glad to see that you found our layout and decors to be good and comforters to be cozy. Our goal is to provide efficient and frictionless experiences for our guests on the move and can see that we have fallen short this time. I am sorry for any inconvenience the issue with the smell caused you and that you found our hoy. This is not reflective of what we strive for at IHG. Your comments will not go unnoticed as I have shared them with our upper management to be addressed internally. I'm certain that measures will be in place for improvements to deliver complete guest satisfaction. Again, thanks for taking the time to review our hotel and for staying with us. We hope to serve you better next time. Regards, Dianne L. Case Manager IHGService
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John V wrote a review Sep 2019
Sweet Valley, Pennsylvania422 contributions176 helpful votes
Nice place. Clean. Large bathrooms. Nice sized room. Breakfast choices more limited than most HIEs. Nice touch: Whole milk available for breakfast! Breakfast also starts at 0530 which is great if you need to be out and about early. Housekeeping forgot to leave coffee one day. LED bulbs in rooms and actual bedside lamps! Crowded. Hard to get a long term reservation at times. Outside I-10 noise evident at night. Not overbearing but never goes away. Only one parking lot side has entrance / exit so don't miss Mallard Dr. Or you'll need to turn around Cracker Barrel just down the road or fast food within 1 to 2 miles.
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Date of stay: September 2019Trip type: Travelled on business
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Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel
Responded 17 Dec 2019
Thank you for the kind words, and for staying. We hope to see you again soon!
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charleshV6898MZ wrote a review Sep 2019
La Place, United States2 contributions
Clean, close to the interstate, near restaurants! Friendly staff! I will add extra words to this review, but I would recommend dropping this requirement. All this does is make some guests decide not to leave a review. LESS IS MORE!!
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Date of stay: October 2018
Value
Rooms
Service
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Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel
Responded 17 Dec 2019
Thank you for staying and for the kind words. We don't have control over TripAdvisor's comment length requirements, but hopefully they will take your suggestion into consideration. We at the hotel would like to thank you for taking the time to offer feedback and look forward to seeing you again soon.
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MS6734 wrote a review Jul 2019
47 contributions84 helpful votes
We needed a place to stay for the night and ended up here. Front desk was very nice and helpful. We had a room on the top floor away from the interstate so the noise was minimal. Convenient to I-10. Would stay again
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Date of stay: July 2019Trip type: Travelled with family
4 Helpful votes
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Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel
Responded 2 Aug 2019
Thank you so much for staying with us. We're glad you had a great stay and look forward to having you back soon!
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Charmilla wrote a review Jul 2019
Alexandria, Louisiana144 contributions75 helpful votes
We arrived and were greeted warmly by the front desk agent. We had reservations and she had everything ready so all I had to do was sign/initial the form and she gave us keys and info regarding amenities. She said they wanted us to enjoy our stay, so don't hesitate to ask if we needed anything. The pool and jacuzzi were relaxing. The breakfast was ok and the lady working it was friendly and accommodating. The Watkins products were an awesome surprise, too. Housekeeping was friendly and accommodating as well. We would definitely stay here again! Well done. Your staff earned an A++
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Date of stay: July 2019Trip type: Travelled with family
2 Helpful votes
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Response from TaylorAGM, Manager at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel
Responded 2 Aug 2019
Thank you for staying with us and for the kind words. We are so happy that you had a great stay and are proud that our staff did such a fantastic job. We look forward to having you back the next time you're in the area.
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PRICE RANGE
US$99 - US$147 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaSulphur
NUMBER OF ROOMS
84
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Frequently Asked Questions about Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel?
Nearby attractions include Winner's Choice Plaza (0.7 km), Cash Magic (0.5 km), and STS Industrial, Inc. (0.9 km).
What are some of the property amenities at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel?
Conveniently located restaurants include Cracker Barrel, Raising Cane's Chicken Fingers, and Cracker Barrel Old Country Store.
Are there opportunities to exercise at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel?
Many travellers enjoy visiting Henning Cultural Center (5.0 km).
Is Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.