My husband and I look forward to staying at this property. Awesome room, amazing HOT shower and very quiet property. Thanks Barry, Cathleen, Billy and Christine for making us feel like family. Look forward to going there ... Very delicious complimentary breakfast // waffle maker, eggs, potatoes, danish, cereal, etc. You won't leave hungry. Delicious coffee too!
I checked in on the Hilton App and had an electronic key from my app, so I didn't have to approach the front desk. However, every time I passed they were never too busy to say a quick greeting. I also loved choosing my own room on the app so there was no surprises. Room was clean and spacious, and cooled down inside as a relief from the Louisiana heat outside. Although close to the highway for convenience, it was relatively quiet and I was well rested both nights I stayed. Each day I had long drives so I treasured the rest time. Breakfast was nice and hot, with plenty of seating and a television to watch the Weather Channel. My only concern was that curiously, the shower curtain was too short to have a good grip on the bottom of the tub. I kept trying to keep the curtain inside the tub but water kept dripping out. I learned that the key is to wet the bottom of the shower curtain first, then it clings to the lip of the tub. I learned that on night #2, after a significant pool of water collected outside the tub on night #1. I understand that the curtain is too short because they use a curved curtain rod, which increases elbow room in the tub, but no one tested the curtain to see if it'll stay. Please purchase longer shower curtains!…
Definitely would stay here again. Stay at hotels at least one week month and this property is a great value. Facilities are in great shape and friendly employees. Nowadays you never know what you'll get at hotels, this property there is nothing to worry about
I have stayed at the Sulphur Hampton for all my business trips to the Lake Charles area in 2022. The hotel completed renovations at the beginning of the year after Hurricane Laura, so all the rooms and the common hotel areas are good as new. While the accommodations are nice and new, the main reason I keep coming back is the staff, which goes out of their way to ensure you have a pleasurable stay. My room is always in tip top shape, clean, everything working and the right temperature. The hotel is conveniently located at Exit 20 on I10 with quick access to Lake Charles proper with its casinos and golf courses as well as all the industrial sites in West Lake and Sulphur. Right by the hotel are some great restaurants, like Joe's Pizza and Pasta Italian, which despite the simple name, serves every Italian dish, and the West Cal Arena and Events center. Kathleen and her crew keep me coming back. …
From the moment i checked in to the moment I checked out 5 weeks later, the staff in the hotel went above and beyond to make my stay pleasant as possible, really friendly family type atmosphere. Room nice size and kept very clean, it has a gym and outside pool, well located to I 10. A very pleasurable experience during my working trip. A big thankyou to all at the Hotel. Ricki G
Returned to this property last night .. had been a few months. Such a lovely property ... easy check-in ... staff is very friendly and professional. Great television and shower .. lots of hot water ...wonderful mattress but like many other hotels that we stay at, pillows are softer than we prefer but would definitely stay here again. Complimentary breakfast is great ... wonderful coffee, bagels eggs, make your own waffle maker. Definitely would recommend this newly renovated property if you are in the Sulphur, Louisiana area! Great seeing you Catherine & Billy and nice meeting you Jackie!
Very accommodating staff hotel rooms are very clean. You will be happy you stayed there! Breakfast was hot and fresh. Breakfast was very well maintained. Front desk staff was always very friendly and spoke to you upon entering or leaving the hotel.
Have stayed here occasionally since 12/21 ... one night at a time ... from the minute you walk in, we feel so comfortable. Staff there is superb // thank you Cathleen, Mary, Billy, etc. Ya'll always have smiles on your faces and make us feel so welcome. Really clean rooms and comfortable beds. Shower is amazing ... lots of pressure and a lot of hot water. Breakfast is abundant // coffee, juice, water, cereals. oatmeal, waffles, bagels toast, danish, different egg choices daily, etc. You are less than 15 minutes from the casinos. Highly recommend
We enjoyed our stay. The staff was friendly and helpful. The location was perfect. The beds were comfortable and the noise level surprisingly low given its proximity to the highway. The restaurant directly in front of the hotel was fantastic.
This property is clearly under renovation. There was a 1/4" gap between door jam and door, drywall plaster splattered all over the chase lounge chair in the room, baseboards missing and a wake up call daily at 6:30AM that we never asked for, asked to stop and kept receiving. Maybe is was the boogy man from the cemetery next door.