When looking for lodging I choose this hotel over the other one near by for 2 reasons. Normally I expect a better quality at the higher priced location. I read the reviews and they seemed to have improved over the last few months. Upon check in I was greeted very nicely by Mellissa and she was awesome as were the people at check out! Sadly our room was not as pleasant. We noticed a crack in the toilet seat but assumed it would be okay. Well it wasn’t! I used the toilet around 3 am and the seat let go with a loud bang and a small pinch. There Is mold in the shower and missing and mismatched light bulbs in the bathroom. I contacted management but they have not responded. The only reason I gave it 2 stars is the staff was great.
The room was clean and comfortable, the staff very courteous and nice, and breakfast was delicious. Only one small problem was the elevator went out service, beside that it is a good place to stay and rest.
I very much enjoyed my stay at your motel. I enjoy the breakfast, the times of the breakfast hours fit perfectly for my schedule. Location is perfect spot for everything. Loved the usage iof the gym and pool. The housekeeping did a great job with keeping rooms very clean. Front Desk staff was very fast and everything was very efficient
This hotel has excellent accommodations which might be overlooked due to the renovations going on now. The elevator was slower than usual and the staff was aware of the problem. We asked for our torn shower curtain to be replaced, and it was corrected the next day. We had great service and will definitely stay here again.
Stayed on 4/27/2022. King room, Second Floor. Room had mold growing in the Bathroom, the shower curtain was barely hanging from the pole and it was too short. The plumbing was VERY noisy as in you could hear toilets flushing, faucets running, etc. all night long. There were doors slamming all night on the second floor which scared us awake as well as our pups. The breakfast was luke warm but the coffee was ok. We were going to stay on our return trip but I cancelled our reservation and made a reservation elsewhere. Very dirty and ugly grounds. There were chicken bones and Crawdad carcasses laying on the "lawn" and land scraping. The pool was greenish black. To top it all off the Palm Trees were damaged in tropical storms and they had not had any care given for them. Horrible place. The Manager must be blind was all I could think.…
The rooms are Very nice and I love how fast our check-in was,love this place! I feel comfortable everytime we stop in and the clerks are really friendly and make the stay more pleasant..I always look forward to coming back..
Disgusting. Mold in the bathroom, stain on the bedspread. Run from this place. Mold around the bath tub and toilet. Stains in the carpet. If you stay here you need to inspect your mom throughout and report issues within 15 mins of checking in. Pool is closed.
Do not stay at this hotel if you care about you and your family’s safety. The door to the hotel on the first floor is held together with duct tape and does not have a lock so anyone can come in and out of the hotel anytime day or night. This hotel has a lot of hurricane damage and looks nothing like the pictures online. The pool is disgusting and the rooms are filthy since no one is there to clean the rooms. The third floor is closed due to all of the damage. The owner is also price gauging people by the amount he is charging per night. It should not even be open.
This location was near to the worksite for my visit. The room was clean and quiet. I did not experience any physical problems at this site. Except for one hitch, where there was no hot water at breakfast for the oatmeal.
La Quinta Inn & Suites by Wyndham Lake Charles Casino Area was not very clean. Floors where dirty, someone’s dirty sock was on the floor. Hallway floors were filthy. Outside hallway security door was broken. Air conditioner didn’t work properly. Refrigerator was noisy. Shower had mold and a used washcloth hanging on the shower curtain. Over priced. Charged $20.00 per dog. Outside dog poop bag container was empty. Breakfast was the bare minimum. No coffee in the room. The coffee at breakfast was good and front desk person was nice.