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Secrets Maroma Beach Riviera Cancun

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GreenLeadersSilver level
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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,047 Reviews from our TripAdvisor Community

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Showing 9,890: English reviews
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Maple Lake, Minnesota
Reviewed yesterday NEW

Beautiful resort and so clean and pretty. All the grounds were so well maintained and the rooms were just prefect every day. Best food and service possible at all times. The pools were so clean and so many fun things to do every day. Very entertaining shows every evening.

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1Thank marydd2017
Newcastle, Australia
Reviewed yesterday NEWvia mobile

I traveled with my husband to Mexico for our 20th Anniversary and weren't disappointed. The resort was fantastic, you could do as much ( shows, activities etc) or as little as you wanted. The food was pretty good, often there were quite long wait times for tables at all of the restaurants. I found the buffet style food on nights...

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1Thank Minnie0350
Reviewed yesterday NEW

this was our 4th trip to riviera maya but our first to secrets maroma beach--could not have had a better vacation--great food especially the catch of the day at the barefoot grill--Henry at the pool was great and helpful when my wife was feeling a little vertigo--entertainment was 1st class and a shout out to david,oliver and mimi for smooth...

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1Thank Irving B
Reviewed yesterday NEW

Everything about this resort is top notch! They are certified 5 Diamond for a reason! The best part, though, is the staff. From Oscar (entertainment team), Andres (pool swim up bar), Miguel (personal concierge)...the list could go on forever...outstanding people from top to bottom. The rooms were great, well maintained and fully stocked. The food in all of the restaurants...

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1Thank John K
Cincinnati, Ohio
Reviewed yesterday NEW

From the time that you arrive at this hotel, you are taken care of by a courteous and professional staff. Check in was easy and took less than 10 minutes. The grounds were beautiful and well kept. The room was very nice. Each building had its own concierge that helped with anything that was needed. The food at all of...

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1Thank Craig B
Fallston, Maryland
Reviewed 2 days ago NEW

Victor and Freddie in the food service, our concierge, housekeeping and the entertainment were all excellent. Enjoy the themed dinners. Always a good time. A lot of guests from the USA so you could enjoy a good conversation.

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1Thank milts2017
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear milts2017, Thank you for your kind feedback regarding your recent stay at our Secrets Maroma Beach Riviera Cancun. We are delighted to hear that you felt at home with us and that you enjoyed your days in Riviera Maya. Rest assured your compliments will be shared with Victor, Freddie and the rest of our team as a motivation to...

Wrentham
Reviewed 2 days ago NEW

Top Rated the best service food atmosphere entertainment. Very relaxed and the most beautiful beach in Cancun!! Simply amazing, I've been to 3 other secrets and none come close. We will be back for sure. We stayed at playa muijueres and paid more the view beach and food was a 3 out of 10. Again meroma was far better. If...

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3Thank Lisa R
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Lisa R, Thank you for your kind words regarding your recent stay at our Secrets Maroma Beach Riviera Cancun Resort. We are glad that you felt at home with us and that you enjoyed our relaxing atmosphere, service and gourmet food. We look forward to welcoming you back again soon to create more memorable experiences. Sincerely Alfredo Montaño Social...

Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

We went with my wife's brothers and sisters. This resort is great in that it is adult only and not a wedding factory. Mostly couples were guests although they had a couple of corporate outings. The entertainment group was great: bike riding, air rifle shooting, ping pong tournaments, mini golf (more challenging than it looks), horse shoes, bocce ball, kick...

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2Thank WineGuy2017
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear WineGuy2017, Thank you for taking the time to share your review of your stay at the Secrets Maroma Beach Riviera Cancun. We are delighted to know how high you valued the service of our team and how they went out of their way to please you and exceed your expectations. Rest assured your compliments will be shared with them,...

Lexington
Reviewed 2 days ago NEW

A group of 18 defended onto Secrets Moroma February 10th - 15th. We all were amazed at the quality and service we received. In addition the property was BEAUTIFUL! If if are planning on going make sure you meet 3 key people on the entertainment staff, Monica, Emanuel and David aka "Mini Cooper " they made our stay very rememberable...

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1Thank jfergusonlex
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear jfergusonlex, We thank you for taking your valuable time to share your experience on Trip Advisor, following your stay with at Secrets Maroma Beach Riviera Cancun. We are delighted to read that you enjoyed your stay with us and wish to thank you for your gracious comments about our hotel services, facilities, and staff. It is always a great...

Colorado Springs, Colorado
Reviewed 2 days ago NEWvia mobile

Awesome food, service, accommodations. Evening dining is a great occasion every night. Mexican, Japanese, Italian restaurants are excellent. French restaurant was average. Evening shoes were great. Rock show was fantastic. Beatles show was amazing. Aquatic show was good. American idol show should be dropped.

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1Thank jdomme01
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear jdomme01, On behalf of Secrets Maroma Beach Riviera Cancun, we wish to thank you for taking the time to share such gracious comments about your stay with us It is always a great pleasure to read through notes such as yours, for they serve as an inspiration to keep our work. We all try our best in order to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $614 - $1,673 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and BookIt.com so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 On the Beach Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms face the ocean but you need to ask for a building close to ocean”
 of 5 bubbles 467irvingb, 25 Feb 2017 | Read review
“Any ocean view room had a great ocean view. You don't need to spend the extra money for an "ocean front"!”
 of 5 bubbles E1554SVjohnk, 25 Feb 2017 | Read review
“Ocean front swim out!! Amazing”
 of 5 bubbles I6760YYlisar, 24 Feb 2017 | Read review
“buildings 14, 15, 16 and 21, 22 (I think), closer to ocean is better views but I didn't notice a bad room in the place. well laid out”
 of 5 bubbles WineGuy2017, 24 Feb 2017 | Read review
“Swim out rooms though a little more costly were a great way to start and end each day :)”
 of 5 bubbles MarciaT348, 23 Feb 2017 | Read review
5 of 5