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El Dorado Maroma, by Karisma

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Traveller (5917)
Room & Suite (1533)
Pool & Beach (1353)
Overview
  • Excellent81%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lima limon”(261 reviews)
“caribbean grill”(163 reviews)
“pedro luis”(157 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,400)
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4,106 results
Traveller rating
3,256
574
177
63
36
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LanguageEnglish
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3,256
574
177
63
36
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1 - 5 of 4,106 reviews
Reviewed today via mobile

This resort is smaller, quieter and perfect for a beach get away. Plenty to do on and off Resort if you like activities... close to Playa Del Carmen for shopping, and many excursions. This resort is all inclusive and has several very good al la...More

Thank KJR4
Reviewed today

We have always wanted to stay in a room over the water and this gave us a chance to do just that. Service was great. Our Butlers Alan Torres and Alma, Daisy and Gustavo on the beach were fabulous.. Water under our room was clear...More

Review collected in partnership with this hotel
1  Thank scarwoman
A TripAdvisor Member
31
Reviewed today via mobile

We had a wonderful dinner last night at the Caribbean Grill El Dorado Moroma! The best meal so far. The scallop ceviche was a first for me! Try it!! It is great. Our waiters, Felix and Chepina were great. Thanks Manuel for the good service.More

1  Thank A TripAdvisor Member
Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded today

Hola Dear, We would like to thank you for taking a moment to show us your appreciation. We feel happy to know that you enjoying your holidays at El Dorado Maroma. We are pleased to know that our team is making a great job and...More

Reviewed yesterday via mobile

My husband and I just spent 4 nights and upgraded from a swim up suite to the Palafitos and it was well worth the cost! The experience was fantastic. The bungalow was spectacular, the palafitos restaurant is so good you don’t need to eat anywhere...More

4  Thank surfandturfLongBeach
Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded today

Hola Dear surfandturfLongBeach We want to thank you for your review. We are honored that you had chosen El Dorado Maroma and upgraded to Palafitos and had such a beautiful experience in your vacations and that we met your highest expectations. We are happy to...More

Reviewed yesterday

What an experience that I don't know where to begin! The service was remarkable, the resort was breathtaking and clean; but he one factor that made our trip was the food and dining experience!!!! We dinned most of our time at the Overwater Grill &...More

3  Thank Munao
Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded today

Hola Dear Munao, First we want to thank you for your positive and kindly feedback. I am happy to hear that your experience in our resort was up to your expectations. It is amazing to read that our guest truly appreciate our arduous efforts to...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Breakfast included
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$374 - US$1,020 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$374 - US$1,020 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (5917)
Room & Suite (1533)
Pool & Beach (1353)
Dining (584)
Amenities (66)
Family and Play Areas (17)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
ChaChaKiev
19 April 2018|
AnswerShow all 2 answers
Response from Roger G | Reviewed this property |
All of the swim-ups have great sun exposure. Bring a lot of suntan lotion. As prices go Casitas are the most expensive and offer just as much as the others but the location is more private.
0
Votes
carmela1968
12 April 2018|
AnswerShow all 4 answers
Response from templereed |
Hi. I’m going to assume that you have booked a package with TUI. Once you have cleared immigration, baggage reclaim and customs (often slow and chaotic but you get there in the end!) follow the signs for the exit. Don’t let... More
2
Votes
cgshot
11 April 2018|
AnswerShow all 3 answers
Response from Richard B | Reviewed this property |
A polo style golf shirt and decent shorts (not cutoffs) was perfect for DCU Resturant we tried. We found myself wearing tropical weight chino’s as it was cool in the evening and a polo shirt. My wife wore mid calf slacks and... More
1
Vote
Room Tips
"Get a bungalow over the water."
Read review
"Palafitos over water was amazing at every view"
Read review
"The Bungalow's are expensive but so WORTH it!"
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"Be prepared to have the best time of your life."
Read review
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