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    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    06/08/2017 07/08/2017
    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of US$489/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$658
    US$416
    SAVE US$242
    US$494
    US$494
    Traveller (4993)
    Room & Suite (1269)
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    Overview
    • Excellent81%
    • Very good13%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Sandos Caracol Eco Resort
    12,536 reviews
    #82 of 209 hotels in Playa del Carmen
     
    Fairmont Mayakoba
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    #10 of 209 hotels in Playa del Carmen
     
    Catalonia Playa Maroma
    7,278 reviews
    #4 of 5 hotels in Playa Maroma
     
    Iberostar Grand Hotel Paraiso
    5,836 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,688)
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    There are newer reviews for El Dorado Maroma, by Karisma
    See the most recent reviews

    931 - 935 of 3,448 reviews

    Reviewed 26 September 2016

    My husband and I just returned from a 5 day stay at El Dorado Maroma and I can't quit thinking about it! The resort and grounds look exactly like the pictures on here. Every view was perfection! The pool areas were pristine, the beach was...More

    Thank Lacey H
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 27 September 2016

    Hola dear Lisa G, Thank you for your wonderful feedback and for choosing El Dorado Maroma, it was a pleasure for us to host you for 5 days and we feel thrilled because you had a great experience with the food and our team care....More

    Reviewed 26 September 2016

    Just got home from my husband and I's honeymoon at El Dorado Maroma. What paradise. The essence that Maroma portrays is convincing enough. Relaxation, fun, and beauty. I am more of a critical person, so there are a few tweaks I would make. At check...More

    2  Thank mlwillits16
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 27 September 2016

    Hola Dear mlwillits16, Thank you very much for taking the time to write this feedback. It is very important for us to have your valuable opinion. We feel thrilled to know you enjoyed your stay, it was a true honor to host your honeymoon. We...More

    Reviewed 26 September 2016

    My wife and I had our honeymoon down in El Dorado Maroma and stayed in the newly open Palafitos - Overwater Bungalows from Sept 12th to the 20th. It was an amazing time from the views, the staff, the food, the service, EVERYTHING was spot...More

    1  Thank Matt C
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 26 September 2016

    Hola dear Matt C, Thank you very much for taking the time to write this review. It is very important for us to have your valuable opinion. We are very glad you enjoyed your stay with us and also that you liked the great culinary...More

    Reviewed 25 September 2016

    Alex is the most accommodating and upbeat tour guide. We took a kayak tour to the cenote and reef right off the beach of the resort with Alex. He made it a lot of fun and took many pictures to capture our experience. Highly recommend...More

    Thank tealmimi
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 26 September 2016

    Hola dear tealmimi, Thank you very much for taking the time to write this review. It is very important for us to have your valuable opinion. We feel thrilled to know you liked the tours with Alex. I gladly will let him know your nice...More

    Reviewed 25 September 2016

    My wife and I stayed for a week. We have stayed in the other areas of the resort and made the reservation for Palafitos back in February. This section has been open for less than a month and is not what will be there 6...More

    6  Thank Donald Joseph O
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 26 September 2016

    Hola dear Donald Joseph O, Thank you very much for you gentle feedback, we are proud to offer our guests sincere and curated personalized service and I will see to it that your compliments are passed along to our team. We look forward to host...More

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    Iberostar Grand Hotel Paraiso
    5,836 reviews
    #1 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$355 - US$1,090 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Maroma
    • #3 Luxury Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    • #3 Top resorts Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Prestigia, Orbitz, TripOnline SA, TravelUp, Travelocity, HotelsforEveryone, Hotwire, HotelQuickly, Cancelon and Evoline ltd so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
    • El Dorado Maroma Hotel ,
    • El Dorado Maroma Resort
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    Traveller (4993)
    Room & Suite (1269)
    Pool & Beach (1225)
    Dining (495)
    Hotel & Grounds (2278)
    Bathroom (97)
    Family and Play Areas (18)
    Business Centre & Event Rooms (7)
    Nearby
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    9.21 km away
     
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    4.04 km away
     
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    Ask a question
    Questions & Answers
    Natalie P
    26 July 2017|
    AnswerShow all 3 answers
    Response from Luckystarfish4U | Reviewed this property |
    Weren't there since March. Didn't notice any "smells" on the beach. If it's something emanating from the resort (as in a sewage issue) I'm sure it would be attending to pretty quickly. If it's from the ocean, we'll, it's... More
    1
    Vote
    srenee87
    25 July 2017|
    AnswerShow all 2 answers
    Response from JelenaKarisma | Property representative |
    Hi, I would kindly like to inform you that our Gourmet Inclusive package features: Accommodations as selected with nightly turndown service Full-service concierge Welcome glass of sparkling wine All gourmet meals Variety... More
    1
    Vote
    srenee87
    25 July 2017|
    AnswerShow all 2 answers
    Response from Leanne N | Reviewed this property |
    The only food extra I know about is meals at the Palafitos but it is very clear. The premium liquor: wine I have never come across an issue. If you ask for a specific wine during dinner I would just ask
    0
    Votes
    Room Tips
    "There are only 120 rooms on property and all are luxury at its finest."
    Read review
    "Make sure to request a ground floor room, otherwise you might get a third floor room and there is no elevator!"
    Read review
    "We had a room with a plunge pool and were initially disappointed to not see the ocean, but the palms shaded..."
    Read review
    "If you want to plan a group trip, book the Villa Maroma for private rooms and a private pool right on the..."
    Read review
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