We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$719
          View Deal
          Traveller (4716)
          Room & Suite (1231)
          Pool & Beach (1190)
          El Dorado Royale, by Karisma
          9,459 reviews
          #3 of 11 hotels in Playa Paraiso
           
          Secrets Maroma Beach Riviera Cancun
          11,559 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,486 reviews
          #28 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,717 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Overview
          • Excellent78%
          • Very good14%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “lima limon” (175 reviews)
          “rick's bar” (126 reviews)
          “mi hotelito” (114 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Kids Club
          Butler Service
          Housekeeping
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          El Dorado Royale, by Karisma
          9,459 reviews
          #3 of 11 hotels in Playa Paraiso
           
          Secrets Maroma Beach Riviera Cancun
          11,559 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,486 reviews
          #28 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,717 reviews
          #1 of 11 hotels in Playa Paraiso
           
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$716.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Maroma hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "d0125c9f16954eabafb4fb09d4c5394e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1010527,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"d0125c9f16954eabafb4fb09d4c5394e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":724,"lowestMetaPrice":716,"additionalPartner":false,"highestMetaPriceDisplay":724,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":724,"lowestMetaPrice":716,"highestMetaPriceDisplay":724,"hotelName":"El Dorado Maroma, by Karisma","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQwMTI1YzlmMTY5NTRlYWJhZmI0ZmIwOWQ0YzUzOTRlIiwiQUlLIjoiODZmZjBjNGM0M2I0NGJjZDljYWQ3NzNkOWQ4NzA0ZmYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$716", "hasDates": true, "hacComplete": true, "contentIdMappings": {"76611167":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          Reviewed 15 May 2016

          Love love love this place. The staff carlos,Camacho, gesille, alberto,jonas,bernardo,Manuel, Armando the gentleman in charge of papitos and all the staff were simply amazing . Beach is very clean,beautiful. View from almost every roomMore

          Review collected in partnership with this hotel
          Helpful?
          Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

          Dear Awa1322, We appreciate your comments and your preference to El Dorado Maroma. Thank you for all your comments, be confident that Carlos, Camacho, Giselle, Alberto, Jonas, Bernardo, Manuel and Armando will be delighted that you have acknowledged their hard work. We take pride on...More

          Reviewed 15 May 2016

          We were at Eldorado Maroma May 7th to the 14th to celebrate our 33rd Wedding Anniversary. We had a great time. When we arrived, Daniel our check in/Front desk guy was excelente. He made us feel welcome from the getgo. Our personal Concierge, Thomas G....More

          Helpful?
          Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

          Dear Alan D, Thank you for have chosen El Dorado Maroma for your past holidays, I´m glad you had a great time with us. Also, I like to thank you for the kind words for the staff. I have to say that I am very...More

          Reviewed 15 May 2016

          This is my 8 time in Riviera Maya and over 30 resorts in carribean. In Riviera Maya, this is nicest beach I have seeing. This resort is most cleanest in all I have visited. Small site but the most beautiful. All personnal are friendly and...More

          Helpful?1  
          Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

          Dear Tomb2000, Thank you very much for your recent visit. It is a pleasure to read you had an excellent vacation and were able to enjoy this beautiful beach. Also, we appreciate your constructive feedback; it is always welcome and taken into consideration. We hope...More

          Reviewed 14 May 2016

          We just got back after a 10 day vacation at the El Dorado Maroma. We have been to Mexico 15 times and have stayed at many resorts over the years understanding that no resort is perfect. We are not hard to please however this resort...More

          Helpful?6  
          Response from KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma

          Dear Cherical We want to thank you for taking the time to write us a review, due to you we can improve the areas and services that fell short of expectation. We apologize for all the inconveniences that you experienced during your stay at El...More

          Reviewed 14 May 2016

          My husband and I chose this property mainly because of the size. We stayed March 6-13th the weather was abnormal for natives too, rainy,windy only half of trip,thank goodness! The property was 100% occupancy.The property is gorgeous, food good ,beach ,sand like flour. We stayed...More

          Review collected in partnership with this hotel
          Helpful?1  
          Response from KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma

          Dear ElaineMissouri, Thank you for sharing your comments with us at Trip Advisor. I apologize for the inconveniences you experienced during your stay. I truly appreciate all your comments and you can be sure I will take care of them for you next visit. We...More

          El Dorado Royale, by Karisma
          9,459 reviews
          #3 of 11 hotels in Playa Paraiso
           
          Secrets Maroma Beach Riviera Cancun
          11,559 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,486 reviews
          #28 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,717 reviews
          #1 of 11 hotels in Playa Paraiso
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Shuttle Bus Service
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$389 - US$1,602 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Family Hotel in Playa Maroma
          • #3 Top resorts Hotel in Playa Maroma
          • #3 Romantic Hotel in Playa Maroma
          • #3 Green Hotel in Playa Maroma
          • #3 Luxury Hotel in Playa Maroma
          • #3 On the Beach Hotel in Playa Maroma
          • #3 Spa Hotel in Playa Maroma
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 99
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Orbitz, Expedia, Hotwire, Travelocity, TravelUp, HotelsClick, Cancelon, HotelsforEveryone, Evoline ltd, TripOnline SA, HotelQuickly and Priceline so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Maroma
          • Also Known As
          • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
          • El Dorado Maroma Hotel ,
          • El Dorado Maroma Resort
          Add Photo Photos
          Traveller (4716)
          Room & Suite (1231)
          Pool & Beach (1190)
          Dining (473)
          Hotel & Grounds (2104)
          Bathroom (91)
          Family and Play Areas (17)
          Business Centre & Event Rooms (6)
          Nearby
          Secrets Maroma Beach Riviera Cancun
          11,559 reviews
          1.88 km away
           
          Catalonia Playa Maroma
          6,944 reviews
          2.04 km away
           
          Kin Sol Soleil
          143 reviews
          2.36 km away
           
          Amarte Hotel
          161 reviews
          1.89 km away
           
          Nearby Restaurants
          Pavo Real by the Sea
          416 reviews
          2.16 km away
          Il Olivo
          113 reviews
          6.02 km away
          hacienda amarte maroma
          26 reviews
          4.47 km away
          Havana Moon
          560 reviews
          5.45 km away
          Nearby Attractions
          Iberostar Golf Club Playa Paraiso
          692 reviews
          4.67 km away
          El Caracol
          27 reviews
          4.07 km away
          Pro Dive Mexico
          682 reviews
          2.18 km away
          Cirque du Soleil Joya
          2,492 reviews
          5.52 km away
          Questions & AnswersAsk a question
          Mousemommy2
          Special Sunscreen? I had read that some resorts in the Riviera Maya require guests to use biodgradable sunscreen. Is this the case at EDM or can we bring any kind of sunscreen from home?
          23 May 2017|
          Answer Show all 7 answers
          Response from triciaruppert | Reviewed this property |
          Any kind... And they also have sunscreen there you can use at their sun stations (30 and 50)
          1
          Vote
          TheRandLGroupLL... R
          What are the reasons for charging $183/person per night for your resort when we booked four nights that only came to a total for us of 460.92? That's at least $1,464 in fees due UP FRONT at the EDM that we could have saved money on. No resort is worth $366/night for resort fees. It ruins a vacation plan in my book!
          21 May 2017|
          Answer Show all 3 answers
          Response from Clem H | Reviewed this property |
          The EDM is all-inclusive with the best service you will ever experience, top notch beach, food like you never tasted before, very well kept resort and a staff the will go the whole nine yards to please you that will make you... More
          0
          Votes
          carmela1968
          This is a question for those from the UK. I'm flying with Thomson I'm going to edm next year. on arrival at the airport was you met by a Thomson rep as it's private transfer or was you met by a member of staff at EDM?
          20 May 2017|
          Answer Show all 2 answers
          Response from templereed |
          Hi there. I am assuming that you have booked a package with Thomson. We have travelled to EDM three over the last 4 years with Thomson and each time a private transfer has been included in the package cost. On arrival (once... More
          1
          Vote
          Room Tips
          "Stay on lower floors not much of a view but no elevators"
          Read review
          "I loved the Palafitos with a sunset view, but they also have sunrise."
          Read review
          "Don't feel that there are many rooms with a full ocean view....room was fairly quiet."
          Read review
          "The Palafitos at the top of the "T" are the way to go!"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing