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Catalonia Playa Maroma

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Catalonia Playa Maroma
Catalonia Playa Maroma
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6,321 Reviews from our TripAdvisor Community

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Showing 2,072: English reviews
Divide, Colorado
Reviewed 3 days ago NEWvia mobile

One of the best places we have visited! Great food, excellent customer service, clean rooms - tons of fun! Perfect beach! We are going again in June 2017! I would highly recommend this resort - we had a great time !

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2Thank KarenSmith2labs
Budapest, Hungary
Reviewed 3 days ago NEW

I am completely satisfied with the hotel, the services and staff. The hotel is clean and tidy. Staff members are kind and helpful. Everyone is doing her/his job well. I'm glad to be there. It was a very good choice.

Review collected in partnership with this hotel
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1Thank zsuzsannabrigith
Fayetteville, North Carolina
Reviewed 4 days ago NEW

Everything was great. From the beautiful beach to the food and nightlife. The room was perfect. Room service was on point. Couldn't have booked a better resort! Thank you so much for everything! See you next time!

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4Thank Karyn V
Pennsylvania
Reviewed 4 days ago NEW

This is our second visit at the Catalonia Playa Maroma and we love this this resort! We spent Christmas and New Year's here last year and again this year and had the best time. The service, entertainment, accommodations, food are excellent. We plan on returning again.

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3Thank yp0611
Camden, Delaware
Reviewed 6 days ago NEW

We booked this trip very last minute. The reviews were good so we figured what the heck. We go to Playa Del Carmen at least twice a year and this was our first time staying at the Catalonia. As soon as we arrived, the timeshare "attackers" were overwhelming. Would not take no for an answer so we just booked an...

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1Thank Kim Y
Tatiana R, Director General at Catalonia Playa Maroma, responded to this review

Dear Kim. Thank you for taking the time to write to us. We are glad you were pleased with our food and friendly staff. We would like to apologize for the inconveniences you experienced during your stay. Unfortunately, we didn't have information of you general dissatisfaction, as you report about your lost, while you were staying in order to assist...

Woodbridge, Canada
Reviewed 1 week ago

My family has just returned from a wonderful holiday in Mexico. We stayed at the Catalonia Maroma Playa. There were seventeen of us ( two seniors, four couples and seven grandchildren). The facilities were welcoming, spotlessly clean and comfortable; the staff, especially Juan (J-Capiton de restorant) and his helpers, made every effort to accommodate our every wish. The food was...

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2Thank cdngrammy
English
Reviewed 1 week ago

I must admit we were so looking forward to our second visit at this lovely hotel, All in all we did have a good holiday. Good Points New Years Eve - Absolutely Amazing - most highly recommended a lot of effort went into the planning of this it all was so professional. The concierge were brilliant in arranging for my...

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Thank jaclay
Tatiana R, Director General at Catalonia Playa Maroma, responded to this review

Dear Guest. Thank you for your feedback. We would like to apologize for the inconveniences experienced during your stay. Our Guest Service confirms us your requirements for your anniversary, whose was attended with amenities and a room in the building that you asked. Also, confirms you report about water supply, wich was received in your check out, so we couldn't...

Terrebonne, Canada
Reviewed 1 week ago

Very nice Beach , room privilege is good, food at the buffet need improvement, fish is too cook and the meet is not enough cook. Missing quantity of speciality restaurant, average food, more USA style.

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Thank Pearl L
Tatiana R, Director General at Catalonia Playa Maroma, responded to this review

Dear Pearl. Thank you for your feedback. We are so glad you enjoyed your stay at our Resort. We are sorry for the inconveniences about the food, we have shared this comments with the departments involved. We highly value your observations regarding our services, as we believe that they are the key to the continuing process of improvement. Thank you...

Montreal, Canada
Reviewed 1 week ago

The hotels staff were really kind, helpful and attentionate. The beach was also really clean and beautiful, the sea is a turquoise blue colors that really stands out. The rooms were always done by the maids and thus were really comfortable and enjoyable to be in. All services were excellent and I would recommend this hotel for any tourist looking...

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2Thank 445lisep
Green Lane, Pennsylvania
Reviewed 1 week ago

First time at Catalonia. Have stayed in many resorts in cancun as well as north and south of CUN (20+). Maroma beach is phenomenal- clean, great color, nice waves but not too rough, no rocks/rough bottom to navigate. Pool as others have noted is in need of a refurb. It is clean and suits its purpose but concrete is visibly...

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3Thank Kathy L

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Catalonia Playa Maroma is situated in the Mayan Riviera, at only 35 kilometers south of Cancun and 20 kilometers north of Playa del Carmen. Regarding to the Travel Channel, Playa Maroma is one of the most beautiful beaches of the world. The typical Mexican decoration with its vibrant colors and palapa roofs surrounded by the native jungle make this resort the perfect place to spend a wonderful vacation. The Mayan World has to offer a lot to its visitors. ... more   less 

Additional Information about Catalonia Playa Maroma

Address: Carretera Federal 307 Chetumal- Puerto Juarez Km. 306+250, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $263 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Catalonia Playa Maroma 3.5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Playa Maroma Del Carmen
Playa Maroma
Hotel Style:
#1 Green Hotel in Playa Maroma
#3 Family Hotel in Playa Maroma
#4 On the Beach Hotel in Playa Maroma
#4 Romantic Hotel in Playa Maroma
#4 Top resorts Hotel in Playa Maroma
#4 Spa Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Playa Maroma staff and other travellers.
721 questions
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Questions? Get answers from Catalonia Playa Maroma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to privileged”
 of 5 bubbles 869kimy, 14 Jan 2017 | Read review
“block 5 is best nearer to the a la cartes and pool, beach etc”
 of 5 bubbles jaclay, 11 Jan 2017 | Read review
“higher floors are better since they have these little animals walking around”
  • view from room 4203
 of 5 bubbles dwinhenderson, 8 Jan 2017 | Read review
“Get the Privilleged package! It makes a difference.”
  • Spacious, clean and all in great working order. Tasteful decor.
 of 5 bubbles miguelangelv991, 7 Jan 2017 | Read review
“Exclusive Traveler Club Platinum Room”
 of 5 bubbles A3505MTjasonm, 5 Jan 2017 | Read review
5 of 5
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