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The Gateway Hotel Marine Drive Ernakulam

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Traveller (541)
Room & Suite (300)
Dining (105)
Overview
  • Excellent49%
  • Very good38%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“bubble cafe”(92 reviews)
“marine drive”(241 reviews)
“sunset cruise”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from The Gateway Hotel Marine Drive Ernakulam
Special Offer: Book Direct & Save 10%
Offers from The Gateway Hotel Marine Drive Ernakulam
Special Offer: Book Direct & Save 10%
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,290)
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1,258 results
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All reviewsbubble cafemarine drivesunset cruisetaj groupsea viewcomplimentary cruiseevery eveningboat rideback waterstaj malabarexcellent locationvalue for moneytravel deskbreakfast spreadcoffee shopwelcome drinkcourteous staff
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1 - 5 of 1,258 reviews
Reviewed 1 week ago

I have often stayed at Gateaway Hotels in India and was always satisfied, therefore I was surprised about the condition of this Hotel. I had a standard room facing the water, which was nice. But I think there hasn´t been done much in the rooms...More

Thank globetraveller55
Response from gateway e, General Manager at The Gateway Hotel Marine Drive ErnakulamResponded 3 days ago

Dear Guest, Thank you for your feedback on your recent stay at The Gateway Hotel Marine Drive Ernakulam. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. We...More

Hotel's Favourite
Reviewed 5 January 2018 via mobile

We stayed here over the Christmas and New Year. As a hotel it is in a good position we found the staff to be very helpful friendly and happy to see you. The food in the restaurants is good tasty and freshly prepared there is...More

1  Thank playcock75
Response from gateway e, General Manager at The Gateway Hotel Marine Drive ErnakulamResponded 20 February 2018

Dear Guest, Thank you for the great review of our hotel! We thank you for awarding us with a 5 star rating in this forum. Your feedback has been shared with our entire team. We are glad that you enjoyed your stay and hope to...More

Reviewed 1 week ago

Overall I would rate this hotel a little lower than average considering that it is a Taj property. It is very much in need of renovation with cracks in the walls and overall a very dingy look especially at the reception. The rooms are clean...More

Thank JE20150214
Response from gateway e, General Manager at The Gateway Hotel Marine Drive ErnakulamResponded 1 week ago

Dear Guest, Thank you for your feedback on your recent stay at The Gateway Hotel Marine Drive Ernakulam. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight.We have...More

Reviewed 2 weeks ago

The hotel look bit old , and requires renovation . It is below the Taj standard . The Room linen is old and and entire set up looks ages old . The staff is also bit arrogant , no hospitality to escort to guest till...More

Thank MAJID0707
Response from gateway e, General Manager at The Gateway Hotel Marine Drive ErnakulamResponded 3 days ago

Dear Guest, Thank you for your feedback and review of the hotel.Your comments will certainly be communicated at all levels .We are definitely looking into the quality of linen. I assure you that the lapses which were felt by you are noted & are being...More

Reviewed 2 weeks ago via mobile

I booked this hotel online through OTA. Got really cheap rate 7120rs. But I guess that was the first sign of the things to come. Uploading the pics of certain items which we don't expect in any hotel 1.holes in bed linen 2.some kind of...More

1  Thank purva3
Response from gateway e, General Manager at The Gateway Hotel Marine Drive ErnakulamResponded 3 days ago

Dear Guest, We would like to thank you for your Trip advisor review. We apologise for the inconvenience you have faced during your stay at Gateway Hotel Ernakulam and we will have our team look into this for immediate improvement.We understand the feedback mentioned by...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$73 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Ernakulam
#3 Luxury Hotel in Ernakulam
#3 Business Hotel in Ernakulam
#3 Family Hotel in Ernakulam
#3 Romantic Hotel in Ernakulam
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$73 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Ernakulam
#3 Luxury Hotel in Ernakulam
#3 Business Hotel in Ernakulam
#3 Family Hotel in Ernakulam
#3 Romantic Hotel in Ernakulam
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (541)
Room & Suite (300)
Dining (105)
Pool & Beach (22)
Amenities (28)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
kuheli2015
1 October 2017|
AnswerShow all 16 answers
Response from canpush | Reviewed this property |
Not all rooms can accommodate three.
0
Votes
indkiwi
2 March 2017|
AnswerShow all 5 answers
Response from Sanjay K | Reviewed this property |
We probably took the same flight into Cochin from Sydney in January 2017. There isn't much traffic at that time so you may get there quicker. We had sandwiches tea and coffee on arrival. Pretty good. There breakfast is... More
1
Vote
Patel858
10 February 2017|
AnswerShow all 6 answers
Response from Satyen S | Reviewed this property |
Yes, there was a vegetarian option and food was good!! They have really large food options!
0
Votes
Room Tips
"Ask for room facing the bay, if you should still book there."
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"bets view is the sea view rooms."
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"Sea facing rooms"
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"All rooms good. Choice of sea or town view."
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