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The motel room was very nice and clean. We ate at the cafe and the food was good for price point. Casino was very smoking. I enjoyed the food. Front desk service was good. The room had nice wood furniture and the shower was huge.
Response from Jason D, Public Relations Manager at Cherokee Casino & Hotel West Siloam SpringsResponded 3 weeks ago
Thank you very much for the positive feedback! Please come see us again soon!
My spouse and I have been staying here about twice a month for the past 6 months. Excellent property in almost every category. Place is clean and modern. Our dining experiences have been exceptional. A swimming pool would be a welcome addition. Now for the...More
Heard a lot about this place and in fact was very disappointed. Mostly because of the service. Was playing poker tournament. Dealers r not friendly, only 1 or 2 weitresses. Not a pleasant experience at all.
Response from Jason D, Public Relations Manager at Cherokee Casino & Hotel West Siloam SpringsResponded 6 March 2018
Thank you for your feedback. If you would like, please send over any additional details as well as your contact information. We would love to put someone from our management team in touch with you concerning your experience. Thank you.
Visited the Cherokee Casino last night to watch a concert by FogHat. The concert it’s self went off without a hitch. My problem is the Sevens Club is way to small for a decent concert. I arrived early and was still unable to get into...More
Thank Marty V
Response from Jason D, Public Relations Manager at Cherokee Casino & Hotel West Siloam SpringsResponded 5 February 2018
Thank you very much, Marty. We sincerely appreciate you taking the time to write this review, and it is feedback like yours that helps us improve. We will certainly take your suggestions to our management team, and we hope you will give us the opportunity...More
The price is awesome for a Friday night out. Lots of food, not all great, but you will find some tasty foods, keep trying. Buffets are really hard to serve that many people. The salad bar was basic but good. Homemade crepes which we didn’t...More
Thank Jill F
Response from Jason D, Public Relations Manager at Cherokee Casino & Hotel West Siloam SpringsResponded 9 January 2018
We certainly appreciate your feedback, Jill. Constructive comments like yours are what help us most to improve, and we hope to see you back again in the future.