We booked 7 rooms at this hotel with family members. Between the unclean rooms, water dripping from ceiling, small vanity in bathroom, broken handles, mold on shower curtains. Walls are thin, so very noisy. UNSAFE tiles around pool. Had 5 family members fall on the wet tile. The pictures shown on their website are not what any of our rooms looked like.
Close, convenient, economical, welcoming, dog-friendly, this is perfect for families when visiting Bowdoin. We particularly like the rooms with decks and access to the lawn behind when traveling with a dog.
Very easy to find. Staff very friendly, close and convenient to stores, restaurants, and downtown Brunswick. Freeport is also only about 15 minutes away..Breakfast had lots of gluten free options. Check out was simple.
This Best Western property is affordable, but don’t look for the amenities of some of the other chains. It has a small indoor pool. It does offer a free, but very limited breakfast. It is centrally located for easy access to Harpswell, Bath and Portland, but it is definitely an older property with some quirks. First off, all of the employees we encountered were friendly and welcoming. This was perhaps the property’s greatest asset. The hotel is located right on busy route 24, so there is a fairly constant stream of road noise. Those seeking quiet might want to request a room on the backside of the property. Our room was comfortable enough. The king size bed was fine, but the furniture was arranged rather oddly, with the TV off to the side of the bed, and the desk at the foot. I’d have reversed these so that sitting at the desk wouldn’t impede movement around the bed. There was a mini fridge and a microwave oven which both worked well, but the fridge emitted a constant buzzing sound which was noticeable when the tv wasn’t on. Also, the AC unit cycled on and off relentlessly, regardless of what settings we tried. It did keep us cool, but that cycling can make it hard to sleep. This property is also equipped with those little half pillows, rather than a standard size, which I have never cared for. Shower had really weak water pressure, but was hot. For some reason, there was a touch tone phone on the wall in the bathroom. Very strange. This was in addition to the regular bedside phone. We had a laugh over this. Breakfast left something to be desired. There was exactly one bagel, some English muffins, prepackaged danish, dried up hot oatmeal and sausage gravy. There was some breakfast sausage in a chafing dish as well. A small fridge held yogurt and prepackaged hard boiled eggs. There was coffee and a juice machine, which in my case dispensed some watery cranberry juice. Not very inviting, but better than nothing. While the hotel served our purposes, which were basically a home base while we went out each day, a family planning to spend a lot of time here might find it lacking. We’d probably look for someplace more modern should we return to the area. It was clean enough and it’s worth repeating that the employees are wonderful, so I hate to paint a less than glowing picture. Simply one person’s impression.…
I was in Brunswick for a couple weeks with an open ended schedule while visiting potential home sites. During the entire time, the staff at Brunswick Best Western Plus were very friendly and accommodating. Each and every person, from Jose and Hannah at the front desk, to the folks maintaining the rooms, grounds, and preparing and replenishing breakfast each morning, were unfailingly helpful whenever I had a request. Even my dog was made to feel welcome. The room was clean, quiet and comfortable and the internet connection had plenty of capacity. Zero complaints.
Jose at the front desk was amazing to my Mother would was in town for a brief stay. He let my son come and see her, have breakfast and swim! It was super convenient stay! The rooms were clean, and attended to.
Excellent customer service. The staff was so attentive and accommodating. I was traveling with small and very active children and staff made the stay more enjoyable. Jose crespo was the front desk agent that made our stay great from the beginning at check in. His attention to detail made it feel like a vacation and I could relax better.
The staff are absolutely amazing! They work with you to make sure you have the best experience possible. When my boyfriend and I stay there (which is every weekend) they make sure we are well taken care of and after each stay they contact us to make sure it was wonderful and ask what they can do next time to make it even better. Since our first stay here we won’t go to any other hotel! I HIGHLY recommend this place to anyone looking for the best hotel experience ever! Any special request you have they will work with you to make it happen!
The staff were extreme nice and helpful. The room is amazing and comfortable. The pool was a nice bonus. The breakfast provided wa filling and tasty. I would recommend staying here if you were in the area.
I have to say that although we bumped into some turbulence in the begining. Rad, the AGM was very understanding and professional making sure that we were satisfied with everything. Always had a ‘ anything is possible’ attitude and really cared we enjoyed our moment there. So a special thanks to this man who made our stay worth coming back.