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The Grand Hotel

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270 Reviews from our TripAdvisor Community

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Showing 264: English reviews
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Newton, Massachusetts
Reviewed 3 days ago NEWvia mobile

Taking note that I could hear people talking in room next door in evening and morning. There is no property management on site after 7 pm. And the cleaning staff unlocked my door and came in to clean at 9:00 am and I am still in my room! Not good. Bedding and bathrooms are nice but don't make up for...

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Helpful?
Thank MJBCop
BoathouseGrandMGR, Manager at The Grand Hotel, responded to this review

Dear MJBCop, Thank you for taking the time to let us know about your stay. We take pride in doing our best to offer you a memorable stay and we are sorry that we fell short. During the off season, we do close the office earlier but we do have assistance that is phone call away and someone is always...

Kent, United Kingdom
Reviewed 1 week ago

My wife and I spend 4 nights at the Grand last Oct. The quality of the accommodation is top notch. Be aware there's no "service" on site in terms of restaurant or bars, but that does not matter as there are plenty within a very short walk. A truly upmarket boutique hotel

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Helpful?
Thank KentishSailor
BoathouseGrandMGR, Manager at The Grand Hotel, responded to this review

Hello KentishSailor, We are happy to hear you and your wife enjoyed your time here. We strive to make every stay as memorable as possible. Currently we are limited in the services we offer BUT we hope to be changing that soon! We are still in the planning stages of what we might be adding but there are some exciting...

A TripAdvisor Member
Level Contributor
7 reviews
4 hotel reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

My husband and I went away for my birthday and we were not disappointed with this great hotel! Very spacious room with a cozy feel. The heated bathroom floor was fantastic in December! Staff was very kind and helpful!

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Helpful?
Thank A TripAdvisor Member
BoathouseGrandMGR, Manager at The Grand Hotel, responded to this review

Thank you for such a wonderful review. We are delighted to hear how much you enjoyed your stay with us. We hope to see you again at some point this year if your travels ever bring you to the area again! Thank you, Tom | Front Office Manager

Orlando, Florida
Reviewed 2 weeks ago

My husband and I have been repeat guest here at the Grand Hotel. It’s a perfect location in this charming town of Kennebunk ,you’re in the middle of it all . You can walk to the beach as well to all the restaurants and shops. The rooms are beautiful and so comfortable , gorgeous bathrooms ! The staff at the...

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Helpful?
Thank BBChadwick
BoathouseGrandMGR, Manager at The Grand Hotel, responded to this review

Thank you BBChadwick for your amazing review. We truly enjoy doing everything we can to make your stay as easy and care free as possible. Our location is truly great as it makes walking to anything local a breeze and there are so many excellent local businesses and destinations. We look forward to having you stay with us again and...

Reviewed 2 weeks ago

I apologise for the late review, I thought I had already done this? My wife and I stayed in this lovely and charming hotel in September 2014 as part of our tour of New England. The place is set overlooking the lovley town of Kennebunkport and easy access to find and park up. The staff where very friendly and helpful...

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Helpful?
Thank Trigsby
BoathouseGrandMGR, Manager at The Grand Hotel, responded to this review

Hello Trigsby, Thank you for your kind words. We are very happy to hear you truly enjoyed your time here. Kennebunkport is a great place to visit and we are lucky to have such a great location with an amazing view of the town. We actually get a large number of comments on our mattresses and we believe a great...

West Hartford, Connecticut
Reviewed 4 January 2017

From start to finish our experience was amazing! We took this trip on a whim (NYE weekend!) and upon reservation, I emailed the hotel looking for help finding a reservation for dinner. They easily set us up with a fantastic dinner! Our room was spotless and very spacious, it really felt luxurious! The bathroom was so nice and the amenities...

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Helpful?
Thank anp0055
Holly P, General Manager at The Grand Hotel, responded to this review

anp0055, Thank you for your review. New Year's Eve is such a fun time in Kennebunkport! I am delighted that we were able to assist you with dinner reservations on short notice. Guests love our spacious rooms, bathrobes and heated bathroom floors. We hope you visit us again very soon.

Reviewed 3 January 2017

We just got back from a weekend in Kennebunkport. The Grand was possibly one of the best hotel experiences we have ever had. My husband and I have a 1 and 3 year old and most places, although say they are family friendly, aren't. This hotel is. They even noticed that we had a smaller room and at check in,...

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Helpful?
Thank Kristi D
Holly P, General Manager at The Grand Hotel, responded to this review

Dear Kristi D, Thank you for your review. It was our pleasure to upgrade your family to a larger room. Traveling in the off season is a perfect time for complimentary upgrades, as we usually have an extra room. Thank you for your kind words regarding our staff. I will make sure to pass these comments on to them. We...

Perthshire, Scotland
Reviewed 17 December 2016

We visited this hotel in May and loved it then. We stayed again in early December & still love it! We were in a top floor room this time which gave great views over the town from 2 directions. The hotel was beautifully decorated for Christmas. Staff were very friendly and helpful. Housekeeping was of a high standard. The bed...

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Helpful?
Thank FMMG
Holly P, General Manager at The Grand Hotel, responded to this review

Dear FMMG, Thank you for your review. Guests love the views our rooms offer, especially during the holiday season, when the town is all lit up! Our housekeeping and front desk staff work hard to ensure that all guests are comfortable and taken care of. I will be sure to pass your words on to them. December is a great...

Reviewed 17 December 2016 via mobile

We have just checked in here and are totally blown away. We are driving up the east coast and this is the 5th hotel we have stayed in this week (including the fairmont in Boston) and this place knocks socks off everywhere else for check on experience! Lovely room, beautiful looking hotel, well appointed and slap bang in the middle...

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Helpful?
Thank Dan D
Holly P, General Manager at The Grand Hotel, responded to this review

Dear Dan D, Thank you for your review. I am thrilled that you are loving our hotel! Kennebunkport is a great place to be snowed in. You can't top our location; walking distance to all our little town has to offer. Enjoy the rest of your stay and the beautiful snow storm we are currently experiencing!

Warren, Rhode Island
Reviewed 28 November 2016 via mobile

It is so great when you make last minute reservation and at arrival you discover it was a good choice. It is a perfect little hotel, clean, comfortable, perfect location right on Main Street. We relaxed, walked right from the hotel to shops and restaurants. We will definitely go back. Loved it.

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Helpful?
Thank Danuta M
Holly P, General Manager at The Grand Hotel, responded to this review

Dear Danuta M, Thank you for your review. I am delighted to hear that you enjoyed your visit! We do have a wonderful location; walking distance to all that Kennebunkport has to offer. Our housekeeping staff works very hard to ensure that all of the rooms and common spaces are sparkling clean. I will be sure to pass your kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
The latest addition to the Kennebunkport Resort Collection of luxury Kennebunkport accommodations, the Grand Hotel sits prominently on Chase Hill, with some guestrooms offering views of the Kennebunk River and bustling Dock Square. Featuring classic New England architecture and elegantly appointed rooms, the Grand Hotel is the perfect spot to enjoy your Kennebunkport, Maine vacation. With an onsite art gallery, you can indulge yourself in artistic delights. Our boutique hotel on the edge of Kennebunkport has something for everyone! Steps away from the Grand, you'll find exceptional restaurants, diverse art galleries, and charming boutiques. Kennebunkport also offers several beautiful beaches, perfect for soaking up some rays, shell seeking or a family day at the beach. Paddle a kayak and check out the River, or explore Maine's coast. Hop on a bike or scooter and explore Kennebunkport's winding back roads, or enjoy one of our scenic tours on a classic schooner, lobster boat or whale watch. ... more   less 

Additional Information about The Grand Hotel

Address: 1 Chase Hill Rd, Lower Village, Kennebunk, ME 04043-7666
Region: United States > Maine > Kennebunks > Kennebunk
Price Range: $180 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 17
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel staff and other travellers.
9 questions
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Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a room with a balcony”
 of 5 bubbles KentishSailor, 16 Feb 2017 | Read review
“All rooms are great!”
  • Gorgeous shower room
  • View from our room
  • Our beautiful bedroom!
 of 5 bubbles Trigsby, 6 Feb 2017 | Read review
“Street side rooms can be noisy (traffic). If you want a quiet room request rooms in the back.”
 of 5 bubbles JTN01, 7 Nov 2016 | Read review
“Find another hotel!”
 of 5 bubbles jand413, 26 Oct 2016 | Read review
“2nd floor had a great view. The hotel and the room were both very quiet and cozy.”
 of 5 bubbles kimcstrauss, 20 Oct 2016 | Read review
5 of 5