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The Grand Hotel

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261 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Perthshire, Scotland
Reviewed 28 May 2016

This gorgeous hotel is right in the centre of Kennebunkport within strolling distance of some really nice shops and restaurants. There is free parking right outside the hotel. On arrival we were informed by the friendly lady at the desk that they had a problem with the shower in the specific room that we had booked so we were being...

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Helpful?
Thank FMMG
Holly P, General Manager at The Grand Hotel, responded to this review

Thank you for your review, FMMG. We do have a fantastic location. It is so convenient to be able to park the car and walk around town at your leisure. I am delighted that you enjoyed your upgrade. The Chase Hill Suites were completed last month and have been a big hit with our guests. They are more spacious than...

Fitchburg, Massachusetts
Reviewed 26 May 2016

The staff at The Grand bend over backwards to make your stay a fantastic one. From a welcome drink to a gift bag upon departing, they go the extra mile. There are beach passes, beach chairs and bicycles to borrow. There is an amenities station on the floor with ice, extra coffee pods, paper goods, etc. in case of need....

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Helpful?
Thank judysmoore
Holly P, General Manager at The Grand Hotel, responded to this review

judysmoore, Thank you for your review! I would have to agree, we do have an extremely friendly and welcoming staff here. We are happy to provide the extra amenities for our guests that make your visit here stress free and fun. The balcony rooms are such a great spot for relaxing and watching our little town in action. We would...

Lexington, Massachusetts
Reviewed 18 May 2016

OK, the Intercontinental Madrid still remains our top fave hotel (for service & location outside the noisy downtown area) but this place is the opposite - it's in the first "block" of Kennebunk Port - near a nice wine shop; a spot across the street for breakfast or lunch or coffee and wine - HB Provisions is terrific - see...

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Helpful?
Thank Lolabowla
Holly P, General Manager at The Grand Hotel, responded to this review

Lolabowla, Thank you for your review! It sounds like you truly had a fantastic stay. We would have to agree; the design of the Grand and the color palette creates a very calming atmosphere. We want our guests to be able to just relax and enjoy their time with us. The Grand room balconies are the ideal spot to people...

Saugus, Massachusetts
Reviewed 17 May 2016

The hotel was immaculate. Staff very friendly. Champagne on arrival and a goody bag on departure. Our room(suite) was awesome. Great private Veranda. You are right in the center of town-dock square with great shops and restaurants all within walking distance.High end hotel.

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Thank Erin L
Birmingham, AL
Reviewed 15 May 2016 via mobile

The smell, colors, decor all combined to give this hotel a feeling of cleanliness. Our room was nicely appointed, and had a deck with a view of the town and river. Everyone was very friendly and helpful. The front desk closed in the evening, and there was no restaurant, but everything that might be needed was right across the street...

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Helpful?
Thank SailinBud
Holly P, General Manager at The Grand Hotel, responded to this review

Hello SailinBud, Thank you for the review. We do have a hardworking and dedicated housekeeping team, that goes above and beyond to assure our rooms and common areas are always sparkling clean. I am delighted to hear how much you enjoyed your stay and our hotel. Please visit us again, soon!

Reviewed 11 May 2016

We went for our honeymoon and had an absolutely fantastic week. We were there during an off season and so there was only one other couple staying at the hotel. It made for a quiet and relaxing week. We would've probably liked a small bit of special attention or something since it was our honeymoon and we made them aware...

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Helpful?
Thank Courtney B
Holly P, General Manager at The Grand Hotel, responded to this review

Courtney B, Thank you for your review. I am so happy to hear that you enjoyed your stay with us! Guests love our comfortable beds and you can't beat those heated bathroom floors; especially on the chilly Maine mornings. I do apologize that we did not celebrate your honeymoon properly. This obviously fell through the cracks. We love giving our...

Reviewed 4 May 2016

Stayed here last week for two days during the week with my husband. The hotel is in immaculate condition, as soon as you walk in you're greeted with a lovely scent of beach, sandlwood and clean linen. The rooms are very comfortable, with bottles of water, wine openers, robes and a coffee maker. The bathroom is incredible - a heated...

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Helpful?
Thank Vanessa A
Holly P, General Manager at The Grand Hotel, responded to this review

Thank you for the review, Vanessa A. We have to agree with you, heated bathroom floors are definitely what dreams are made of. We have a very hardworking housekeeping staff to ensure everything is immaculate. We are thrilled you enjoyed your comfortable room and all of its amenities. During the summer months, the town certainly comes to life. It's fun...

Reviewed 1 May 2016

This was our first time staying at the Grand Hotel and we were very pleased. The hotel and the rooms have a modern elegant decor. The bed is very comfortable and the bathroom is elegantly appointed. We had a great view of Dock Square and the river from our window. Great central location so you can walk to everything: shops,...

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Helpful?
Thank CallieBanana1
Holly P, General Manager at The Grand Hotel, responded to this review

CallieBanana1, Thank you for the review. We do have a wonderful location, here at the Grand Hotel. You just can't beat the view of our little town right outside your window. Our heated bathroom tile floors and Waterworks bath fixtures are certainly a guest favorite! We are glad you enjoyed them as well. We hope your future travels bring you...

Framingham, Massachusetts
Reviewed 21 April 2016

Stayed here for 2 nights last week - lovely hotel. Granted, there is no bar or restaurant but that is not a problem in Kennebunkport!! You can walk everywhere from here in 5 - 10 mins. The rooms are well appointed, super comfortable beds, complimentary drinks on Saturday afternoon, nice little touches with the pantry on the 2nd floor. Would...

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Helpful?
Thank arfur64
Holly P, General Manager at The Grand Hotel, responded to this review

Thank you, arfur64 for your review! We think the Grand is a "little gem" too. Our location is perfect for seeing all that our little town has to offer while on foot. There are an abundance of wonderful restaurants just a stone's throw from our doorstep. We are happy that you enjoyed our comfortable beds and well appointed rooms. We...

Reviewed 18 April 2016 via mobile

We had an excellent experience at the Grand Hotel. It's location in Kennebunkport is so convenient for everything. Great restaurants and shops within easy walking distance. A nice comfortable room in a very clean and modern hotel. Would definitely stay here again.

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Helpful?
Thank reidmikej
Holly P, General Manager at The Grand Hotel, responded to this review

reidmikej, Thank you for your wonderful review! The Grand Hotel does have a fabulous location. It's great to be able to park the car and be able to leave it during your stay. We are so happy you enjoyed your visit. We would love to welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
The latest addition to the Kennebunkport Resort Collection of luxury Kennebunkport accommodations, the Grand Hotel sits prominently on Chase Hill, with some guestrooms offering views of the Kennebunk River and bustling Dock Square. Featuring classic New England architecture and elegantly appointed rooms, the Grand Hotel is the perfect spot to enjoy your Kennebunkport, Maine vacation. With an onsite art gallery, you can indulge yourself in artistic delights. Our boutique hotel on the edge of Kennebunkport has something for everyone! Steps away from the Grand, you'll find exceptional restaurants, diverse art galleries, and charming boutiques. Kennebunkport also offers several beautiful beaches, perfect for soaking up some rays, shell seeking or a family day at the beach. Paddle a kayak and check out the River, or explore Maine's coast. Hop on a bike or scooter and explore Kennebunkport's winding back roads, or enjoy one of our scenic tours on a classic schooner, lobster boat or whale watch. ... more   less 

Additional Information about The Grand Hotel

Address: 1 Chase Hill Rd, Lower Village, Kennebunk, ME 04043-7666
Region: United States > Maine > Kennebunks > Kennebunk
Price Range: $164 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Hotel 4*
Number of rooms: 17
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel staff and other travellers.
9 questions
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Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street side rooms can be noisy (traffic). If you want a quiet room request rooms in the back.”
 of 5 bubbles JTN01, 7 Nov 2016 | Read review
“Find another hotel!”
 of 5 bubbles jand413, 26 Oct 2016 | Read review
“2nd floor had a great view. The hotel and the room were both very quiet and cozy.”
 of 5 bubbles kimcstrauss, 20 Oct 2016 | Read review
“quiet hotel in general, even on the main street”
 of 5 bubbles magpie628, 15 Oct 2016 | Read review
“We had a room with a deck overlooking Kennebunkport which was great. It was a corner suite which was great.”
 of 5 bubbles cathyr727, 5 Sep 2016 | Read review
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