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Hilton Garden Inn Portland Airport

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#10 of 19 Hotels in Portland
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Portland Airport
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503 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Portland, United States
Reviewed 1 week ago

The hotel made being stuck in a snow storm not so bad. The front desk was extremely helpful and flexible to my needs since I wasn't sure of my plans to get a flight out of Maine. I had dinner at the bar and it was very good and they had a great selection of beer/wine and drinks. The shuttle...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X629HZmaureens
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review us on Tripadvisor! I am so glad to hear you enjoyed your stay with us, and that you had a pleasant experience in our restaurant. We are looking forward to have you as a guest of our hotel very soon again. Best regards, Silvia Cofone

South Portland, Maine
Reviewed 1 week ago

This is a great hotel for airport travel. The shuttle makes it very easy to be picked up and dropped off at the jetport. Since my business paid for the room I cannot comment on the value. I do ask for this Hotel

Review collected in partnership with Hilton Garden Inn
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Thank paml267
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so very much for taking the time to review us on Tripadvisor, and for the great response! We appreciate you choosing our hotel for your stays in Portland, Maine, and we are hoping that we will have the pleasure of serving you as a guest of our hotel very soon again! Best regards, Silvia Cofone

Reviewed 1 week ago via mobile

I found it to be an excellent place to stay after a long day of traveling when I finally got to Portland in a snowstorm it was very relaxing to have such a nice accommodations. I found the food to be excellent and the staff was very pleasant and enjoyable thank you all so much for all that you did.

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Helpful?
Thank dana196452
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review us on Tripadvisor, and for the great response! I am so happy to hear your enjoyed your stay with us, and that you found the food excellent, and our great HGI Portland Airport team pleasant and enjoyable! We are looking forward to have you as a guest of the hotel...

Albany, NY
Reviewed 2 weeks ago via mobile

Have stayed in this hotel a couple of times and parking is just dreadful. Very limited number of spaces with a larger lot way off to the side. Tonight, I got back to the hotel after a 12 hour day, and not one parking spot. The clerk at the desk came out to the lot and gave me his spot....

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Helpful?
Thank anotherfussytraveler
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review us on Tripadvisor. Please accept my deepest apologies in regards to the lack of parking spots available when you came to the hotel after a long day. The snow, and cancelled flights filled up the hotel with guests quickly, and a lot of the guests drove to the hotel is...

Juri, Estonia
Reviewed 3 weeks ago via mobile

No signs, no info at all, how to get here from terminal! Comes out that transfer bus is only going to terminal if you call them! No way Hose! If you do not want to bring the customers in, I do not want to stay here! No way to have glass of beer after arriving from midnight flight! Even no...

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Helpful?
Thank Tambek J
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review us on Tripadvisor. My apologies you found it difficult to locate our hotel from the terminal. Our hotel is very conveniently located right across from the airport, and our shuttle runs 24/7 so we can give our guests a ride back, and forth to the airport. We do have a...

Columbus, United States
Reviewed 3 weeks ago

These comments are for Eric (Female waitress/ bar maid in the restaurant). Have never had a Hilton employee insert themselves into a conversation. She took it upon herself to sneer, sigh and outwardly tell me I was wrong and then proceeded to provide inappropriate non verbal gestures. Another employee told her to stop but she continued. She controls the TV...

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Helpful?
Thank Connie P
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to share your experience, and please accept my deepest apologies for the behavior of our employee. I will ensure I follow up with the employee but please understand the employee's views are definitely not representative of the HGIs views, or views of any of the members of the team. At the HGI...

Canton, Massachusetts
Reviewed 3 weeks ago

After a long day of travel and a late arrival we got to our room around midnight and could not get any heat. After a couple of calls to the desk a maintenance man came and determined that the batteries in the thermostat were dead and replaced them. Sometime after 2:00PM we finally had heat.

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Helpful?
Thank cdskinner
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to share your feedback on Tripadvisor. I am so sorry to hear about your experience during your stay with us, and please accept my deepest apologies for the troubles with the heat. I am very hopeful that you will give our hotel another chance as what you experienced is definitely not the...

Portland, United States
Reviewed 3 weeks ago

We have used this hotel's park and fly option several times now and we love the service and knowing our vehicle will be there safely when we return from our vacations. We always try to book early morning flights out of our Portland Maine airport (PWM), so we arrive the night before and stay at the Hilton. This Hilton Garden...

Review collected in partnership with Hilton Garden Inn
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Thank Q8313NEkarenb
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review us on Tripadvisor! We appreciate you for choosing one of our park and fly options for your trips out of Portland Airport, and we are looking forward to welcome you as a guest very soon again. Best regards, Silvia Cofone

Scarborough, Maine
Reviewed 3 weeks ago

Snow storm made traveling unsafe this hotel was convienent. My experience was wonderful. The staff was very helpful. I had to ask the front desk for some things that I had forgotten they took great care of me.

Review collected in partnership with Hilton Garden Inn
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Thank 632tonye
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to share your feedback on Tripadvisor. I am so glad to hear your experience here was wonderful, and that our team took good care of you during your stay with us. We are looking forward to have you as a guest of our hotel very soon again. Best regards, Silvia Cofone

Woodmere, New York
Reviewed 4 weeks ago

Walking distance form the terminal, this hotel has nice rooms that are well equipped for business travelers and fine for leisure. A good bar and restaurant in the lobby make it unnecessary to leave the building for dinner.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bob F
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to share your feedback on Tripadvisor. I am happy to hear you enjoyed your stay with us! Thank you for the great review, and we are looking forward to have you as a guest of our hotel very soon again. Best regards, Silvia Cofone

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Portland Airport

Address: 145 Jetport Boulevard, Portland, ME 04102
Region: United States > Maine > Portland
Price Range: $152 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Airport 3*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline and Orbitz so you can book your Hilton Garden Inn Portland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Portland Hilton Garden Inn
Hotel Style:
#5 Business Hotel in Portland
#5 Family Hotel in Portland
#7 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front of hotel faces airport. Back of hotel is a wooded area.”
 of 5 bubbles 768conniep, 2 Feb 2017 | Read review
“possibly a higher floor may be qieter”
 of 5 bubbles V2848TRdavidb, 14 Nov 2016 | Read review
“DO not get room 123, unless you like very, very hard beds.”
 of 5 bubbles Brandis-Dandies, 17 Oct 2016 | Read review
“Second floor rear was very quiet”
 of 5 bubbles 874mscs, 8 Oct 2016 | Read review
“Away from the elevator. Top floor.”
 of 5 bubbles SJDS15, 23 Aug 2016 | Read review
5 of 5