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Embassy Suites by Hilton Portland Maine

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Embassy Suites by Hilton Portland Maine
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1,280 Reviews from our TripAdvisor Community

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Showing 1,274: English reviews
Reviewed 5 May 2016 via mobile

My husband and I have returned here a couple of times for weekend getaways. Every single one of the staff at this hotel has given us exceptional service from the front desk, to the kitchen and housekeeping. The front desk is so friendly and accommodating. Maxx the cook to order chef... his omlets are egg-celent!!!! We will definitely be returning...

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Helpful?
Thank Jessica D
EmbassyHiltonGM, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Jessica D., Thank you so much for your review! We love having you stay with us! We appreciate your feedback and we love your "egg-celent" comment. It is in true Maxx style! Maxx and the whole team are passionate about service and it we are glad you were able to enjoy. We cannot wait to see you again! Take...

Dracut, Massachusetts
Reviewed 4 May 2016

Very pleasant stay at this hotel. Staff was efficient and friendly, lobby beautiful, rooms clean and neat (although slightly outdated), complimentary breakfast delicious, hot and fresh. Only disappointment was the bar was not open for bloody mary's or mimosas on Sunday morning. Would def stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Lisa H
EmbassyHiltonGM, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Lisa, Thank you for the review! We are so glad that you enjoyed your stay with us! I think you may be on to something with the Sunday morning bloody Mary's and Mimosas!! Hope you can visit us again soon! Hospitably, Scott McKenney General Manager

Reviewed 4 May 2016

My two granddaughters and daughter in law and I spent a long weekend here at the end of Spring Break. The facility was spotless (pool and all), the staff friendly and helpful, and the services were amazing. I have traveled world wide, and was pleasantly amazed at how well run this hotel is.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Eileen Kelly S
EmbassyHiltonGM, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Eileen Kelly S, We would like to thank you for taking the time to write a review. We certainly appreciate your comments and are so happy you and your granddaughters enjoyed a great weekend at our property! Thank you for staying with us. We hope to see you and your family again soon! Take care, Scott McKenney General Manager

Plattsburgh, New York
Reviewed 2 May 2016 via mobile

Stayed here with my fiancé while we visited friends. The stay was great! Front desk employee was very helpful (we made an error with our reservation and she fixed it no problem). Room very large and clean. Every employee I encountered seemed very happy and asked me how my stay was going so far. I rode in an elevator with...

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Helpful?
Thank IK720
EmbassyHiltonGM, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear IK720, Thank you so much for your great review! We are very focused on providing our guests an outstanding experience and I am glad our staff was able to provide excellent service! Our omelet chef is wonderful and provides many smiles during breakfast. He, too, does an excellent job. Thanks again for your review and comments! We look forward...

Cagary, Canada
Reviewed 1 May 2016

Very friendly staff and excellent suites. very convenient shuttle service to jetport 24/7. The premium floor rooms have complementary snacks in room, very convenient for late night arrival. Check In desk staff are one of the best.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Subrata G
EmbassyHiltonGM, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Subrata G, Thank you for taking the time to review our property. We appreciate your comments regarding our service, guest room and amenities. Our front desk staff does an outstanding job and we appreciate your recognition! We hope you will have an opportunity to visit soon! Kind Regards, Scott McKenney General Manager

Reviewed 1 May 2016 via mobile

Really worth the money! Only 15 mins away from downtown Portland and couple mins away from Portland international airport. They have really nice hot breakfast which come with the stay!! Scramble eggs, sausage, bacon, oatmeal, fat free yogurt, fresh fruit, order to made omelette with mushroom, tomatoes etc.....they also have a fire pit outside!!! Indoor swimming pool....

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Helpful?
Thank Sarah C
EmbassyHiltonGM, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Sarah C, Thanks so much for your review! We are so glad you love our breakfast! The fire pit is pretty fun too! Hope to see you again soon! Scott McKenney General Manager

Houston, Texas
Reviewed 30 April 2016 via mobile

The front desk was supper sweet in checking me in. I gave a 4 star because the guy who makes the drinks was kind of rude. The rooms does need a little updating. But this will be my new hotel when visiting Portland ME. I was there 3 days it started to snow. A great family hotel near the airport.

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Helpful?
Thank Angel H
EmbassyHiltonGM, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Angel, Thank you for your review! We are glad you enjoyed your stay with us! Our entire staff is focused on providing superior service. I am glad that your experience at the front desk was great! We were sorry to hear about your bar experience. That is certainly not typical! We are very happy to hear you will visit...

Andover, Massachusetts
Reviewed 30 April 2016

Great rates, clean hotel and friendly staff. Great complimentary breakfast selections. Not just continental but full buffet with omlette station. Fantastic value. Evening cocktail reception was nice; well drinks and dry snacks. My room had slight odor

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank dianeE1965FO
EmbassyHiltonGM, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Diane, Thank you for your review! We are glad you loved our breakfast and enjoyed our evening reception! Room odor is not typical for us. We have alerted housekeeping to ensure any issue is addressed. Thank you for letting us know! Take care, Scott McKenney General Manager

Reviewed 29 April 2016 via mobile

I had a very lovely stay. The complimentary breakfast was fabulous and the staff was extremely accommodating. The only negative thing I could say was the room was dated, but clean. My stay was for business reasons, so I didn't get a chance to explore the area. The free wifi let me get my work completed.

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Helpful?
Thank holly d
EmbassyHiltonGM, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Holly, Thank you for your review. We are glad that you enjoyed our breakfast and clean guest rooms! We hope you can visit again soon and explore Portland. It is a great city! Thanks again for your review an patronage. Kind Regards, Scott McKenney General Manager

Millinocket
Reviewed 29 April 2016

Traveling to Boston for a Red Sox game chose this hotel because it's comfortable, clean, easy to access and has a great complementary breakfast. The breakfast alone is worth at least $40-$45 for a family of four.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Shelley F
EmbassyHiltonGM, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Shelley, Thank you for your review! We appreciate your feedback and glad you enjoyed your stay. Hope you will stop in again on your way to the Red Sox game! Take care, Scott McKenney General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Portland Maine

Address: 1050 Westbrook Street, Portland, ME 04102-1915
Region: United States > Maine > Portland
Price Range: $181 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Portland Maine 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Hotel Style:
#1 Business Hotel in Portland
#2 Green Hotel in Portland
#2 Family Hotel in Portland
#4 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Portland Maine staff and other travellers.
15 questions
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New York City, New York
Rogers City, Michigan
over a year ago
Wurtsboro
over a year ago
3 months ago

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Questions? Get answers from Embassy Suites by Hilton Portland Maine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the double queen suite was perfect for our family of 5”
 of 5 bubbles kerrycoak, 5 Mar 2017 | Read review
“Every room is a two room suite, but I like the airport side.”
 of 5 bubbles MAUREENM881, 21 Feb 2017 | Read review
“Ask for a room facing the airport!!”
  • vanity
  • 2 queen bed room
  • 2 queen beds
 of 5 bubbles guybarter, 15 Feb 2017 | Read review
“Don't worry about it being close to the airport. I never heard any airport traffic.”
 of 5 bubbles mrsbboudreau, 25 Jan 2017 | Read review
“It's at the airport so be careful of which side you end up on.”
 of 5 bubbles 542shawnk, 9 Nov 2016 | Read review
5 of 5