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Clarion Hotel

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#15 of 19 Hotels in Portland
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1 room 2 adults 0 children
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Clarion Hotel
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553 Reviews from our TripAdvisor Community

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Showing 542: English reviews
New York City, New York
Reviewed 2 December 2016 via mobile

The property has plumbing problems with regards to having to wait 10-20 minutes for hot water in both the shower and the sink. The pillows are not full sized standard pillows; they are 3/4. There is only one elevator that must be at least 30 years old as it is very slow. There is a stench of cigarettes in the...

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Helpful?
Thank ElyseNYC10021
Michael P, General Manager at Clarion Hotel, responded to this review

Hello Elyse, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Hotel Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We had a brand new HW boiler system installed in June 2016 so I am not sure why you experienced...

Kingston, Massachusetts
Reviewed 29 November 2016 via mobile

$75 bucks. I expected to be holding vigil all night defending my wife from critters and vermin. I can't remember the last time I paid only $75 for a room. Guess what?! It's a nice place. Big clean room, quiet, king bed (mattress, well...) and very nice staff. For another $10 there's breakfast at "Pete and Larry's " off the...

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Helpful?
1Thank Reese S
Michael P, General Manager at Clarion Hotel, responded to this review

Hello, Thank you for taking time to share feedback on your recent stay with us. I am happy to hear that you found the hotel to be a good value. The staff works very hard to ensure that all guests receive the ultimate in service and I have shared your comments with them. I hope that you will stay with...

Reviewed 20 November 2016 via mobile

I started to stay here last year and I love it for its value and proximity to the old port. Yes I would rather stay in the old port but if you're on a budget...you can't. I stayed last week and was all in for $98.00 where other hotels would have been all in for $200.00. Rather enjoy great meals...

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Helpful?
Thank Larry B
Michael P, General Manager at Clarion Hotel, responded to this review

Hello Larry, I hope this response finds you well. Thank you for your kind comments regarding your recent visit. I am pleased to hear that you enjoyed your experience. I hope that you will stay with us again whenever your travels return you to the Portland area. Best regards, Michael Payne General Manager

Portland, Maine
Reviewed 12 November 2016 via mobile

The room was clean, the beds were comfortable. I had plenty of hot water and the room service was very quick. 4 stars because the food was only ok, bit everything else was spot on. I stayed there due to the proximity to the bus station, but I would stay again.

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Helpful?
1Thank Jenifer D
Michael P, General Manager at Clarion Hotel, responded to this review

Hello Jennifer, I hope this response finds you well. I am pleased to hear that you enjoyed your experience during your recent visit. I hope that you will stay with us again whenever your travels return you to the Portland area. Best regards, Michael Payne General Manager

Runnemede, NJ
Reviewed 24 October 2016

Spent one night there on our way to Bar Harbor. Friendly front desk staff however, had to change rooms. Chose first floor for convenience. Had trouble with TV, rooms shabby and not wall vacuumed, needs updating. Enjoyed dinner in the dining room that was ok and had to pay $9.95 for the breakfast brunch which was excellent. Would not recommend...

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Helpful?
Thank Carol G
Michael P, General Manager at Clarion Hotel, responded to this review

Hello, Thank you for taking time to share feedback on your recent stay with us. I am pleased to hear that you enjoyed the breakfast and dinner in our dining room and that the staff took good care of you. I have shared your comments regarding the poor vacuuming with our housekeeping team. I hope that you will give us...

Reviewed 23 October 2016 via mobile

In Portland for 4 nights & struggled for accommodation a tad due to the ' leaf peepers' being in season & us being late getting booked! However, the Clarion ticked all the necessary boxes and more. Great staff, great breakfast, great rooms - what more is needed???

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Helpful?
1Thank Garbs62
Michael P, General Manager at Clarion Hotel, responded to this review

Thank you for your feedback. It is always nice to hear what I already know...That the team goes above and beyond to take care of our guests.

Washington DC, District of Columbia
Reviewed 22 October 2016 via mobile

This exceeded my expectations of what a Clarion should look like. I was expecting the bare necessities but it went above and beyond that. It is very close to the Portland international jetway and Unum insurance headquarters.

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Helpful?
1Thank Rob C
Michael P, General Manager at Clarion Hotel, responded to this review

Thank you for your kind comments regarding the hotel. The team works very hard to ensure that all guests receive great product and service.

Halifax, Canada
Reviewed 20 October 2016

Booked our hotel with Priceline and decided we would treat ourselves to a higher star rating. Compared to the other 3 star hotels listed on Priceline this was far from what we expected. We are from Canada and normally this type of hotel would be listed as a 4 star according to description given by Priceline. We are well travelled...

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Helpful?
Thank kerryann2016
Michael P, General Manager at Clarion Hotel, responded to this review

Thank you for taking the time to share feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our...

Reviewed 10 October 2016

The access of the hotel was good with neat reception area. Complimentary breakfast was nice. But the room itself wasn't the best with noisy heater and so-so bedding. Would be nice too if there are more than one elevator that you don't have to wait 5 min for 4th floor. Overall nice budget hotel but could have been better.

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Helpful?
Thank Taejoon P
Michael P, General Manager at Clarion Hotel, responded to this review

Hello! I hope this response finds you well. I would like to first and foremost thank you for taking the time to complete an online review of your recent stay at our hotel. I am pleased to hear that you enjoyed your stay. I hope that you will stay with us again whenever your travels return you to the Portland...

Loretto, Minnesota
Reviewed 9 October 2016

Choose the hotel for it's convenient location adjacent to the bus depot/train station. The front desk staff very pleasant and helpful, lobby and room clean though the room carpet needed a bit of help. The bed was comfortable. The hotel is pet friendly yet had no pet odors. Pleasant experience. Only disappointment was to not have a continental breakfast included...

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Helpful?
1Thank jandj912
Michael P, General Manager at Clarion Hotel, responded to this review

Hello! I hope this response finds you well. I would like to first and foremost thank you for taking the time to complete an online review of your recent stay at our hotel. I am pleased to hear that you enjoyed your stay. I hope that you will stay with us again whenever your travels return you to the Portland...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Clarion Hotel is a full service hotel located just 5 minutes from downtown Portland, Maine. The hotel offers a dining room, lounge, business center, pool, Jacuzzi, fitness center, on-site laundry. We pride ourselves on offering exemplary products and service to all our guests. ... more   less 

Additional Information about Clarion Hotel

Address: 1230 Congress Street, Portland, ME 04102
Region: United States > Maine > Portland
Price Range: $106 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 149
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Also Known As:
Clarion Hotel Portland
Clarion Portland
Portland Clarion
Hotel Style:
#3 Green Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel staff and other travellers.
12 questions
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Maplewood, New Jersey
over a year ago
Maplewood, New Jersey
over a year ago
Washington, Maine
Cincinnati, Ohio
Los Angeles, California, United States

See all questions (12)

Questions? Get answers from Clarion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is in a quiet area so all rooms should be nice.”
 of 5 bubbles SBLMaine, 18 Jan 2017 | Read review
“Check out rooms on upper floors as we stayed on 1st floor which were extremely shabby and needed updating. Not very clean.”
 of 5 bubbles CarolG106, 23 Oct 2016 | Read review
“Two double bed rooms are larger”
 of 5 bubbles taejoonp403, 9 Oct 2016 | Read review
“All rooms are the same size; the two elevators are a bit slow when the hotel is full.”
 of 5 bubbles WaltSteesy, 4 Oct 2016 | Read review
“Do not stay on first floor.”
 of 5 bubbles vettechtricia, 23 Aug 2016 | Read review
5 of 5