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DoubleTree by Hilton Hotel Portland

PricelineUS$123*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$304*
US$123*
Great Deal
US$127*
US$127*
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DoubleTree by Hilton Hotel Portland
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922 Reviews from our TripAdvisor Community

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Showing 906: English reviews
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Lawrence, Kansas
Reviewed 2 days ago NEW

Went to Portland on business. Hotel was close to airport and enjoyed free hotel shuttle. Desk staff was very friendly and helpful. Room had no refrigerator and pillows were uncomfortable. Room was cleaned only 2 of 3 nights I was there. Meeting room was too small for group with poor climate control.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank paulgA4420RO
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Dear Paul, Thank you for letting us know and providing valuable feedback regarding your recent stay with us. Our team will review your comments and I know that our Housekeeping Manager is planning a call to you directly after reading your in house guest survey this morning. On a positive note, thank you for recognizing our desk staff and we...

Milton, Vermont
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This was my first time trying the DoubleTree brand, and this property is unique in the sense that it's two towers to chose a room from. I am a Gold Honors member, so I took advantage of the benefit of E-checkin and digital key. Being DoubleTree though, make sure to swing by the desk for a DoubleTree cookie! Staff is...

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Helpful?
Thank HurricaneLuke88
About Hotel's Favourite Review
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We truly appreciate that you have shared your 5 Star review of our hotel with us and the Trip Advisor community. We agree that our unique hotel and our amazing staff combine to offer our guests the best possible experience. Our Blue Wave Grille also offers a delicious breakfast, my favorite is the Lobster Eggs Benedict. Both Angie and Dylan...

Lincroft, New Jersey
Reviewed 3 days ago NEW

I stayed here for 4 nights on business in the area. The building is a little quirky - the rooms are in two oval towers which the locals call "the batteries." As a result, the rooms are all shaped liked wedges with very large floor to ceiling windows on the outside. This brings in plenty of light and makes the...

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Helpful?
Thank David B
Reviewed 4 days ago NEW

Have been staying in this hotel for a few years. Great location, great price and rooms are clean. Staff at front desk are very nice and patient. Will definitely stay here again. The mall is right across the street and restaurants are within walking distance

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Q7379OUjamesc
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you so much for being a long term guest of our hotel and for choosing to stay with us for such a memorable occasion. We are honored to be a part of the memories you are building with your family. Congrats to the Graduate ! We hope to see you again soon ! We'll keep the cookies warm. Brenda...

Vermont
Reviewed 4 days ago NEW

The hotel is a rather iconic structure that is easily visible from the interstate highway. While everything is kept up very well, I am afraid that the round towers were much more impressive in the 1970's than they are today. As a result of the architecture, the rooms are rather small, and the bathrooms are very small. My one other...

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Helpful?
Thank kilarneyvt
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate that you have shared your stay experience with us and the Trip Advisor community. Our unique hotel has been welcoming visitors since 1979 and hope that we have overcome any challenges in design with our high levels of customer service, provided in our renovated and sparkling clean hotel. We are glad that you enjoyed our restaurant, our pool...

Baltimore, Maryland
Reviewed 6 days ago NEWvia mobile

I only stayed here for one night before heading out to Rockport. The staff was great with giving suggestions for restaurants and just being overall friendly. I did not eat here only had the coffee and boy was it strong! Nothing some cream and sugar couldn't fix. It's right across from the mall and only 5 minutes from the airport....

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Helpful?
Thank Dani_2610
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We are thrilled that you enjoyed a great stay with us and thank you for letting us know here on Trip Advisor. Please plan to visit again soon ! We'll keep the cookies warm. Brenda Goodwin Assistant General Manager

Baltimore, Maryland
Reviewed 1 week ago NEW

Nice place with nice people and good food in the restaurant. However the TV & coffee maker are in need of updating. Also re: attention to detail, the cable channel list in the room did not reflect the channels available. Probably would not stay there again

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Helpful?
Thank michael s
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your overall positive comments with us regarding your recent stay at our hotel. We will check the TV in your room to ensure the programming has not dropped out, occasionally a reset is needed to pick up and coordinate with the displayed channel guide. We are pleased to see that our staff provided you with warm...

South Portland. Maine, United States
Reviewed 1 week ago

From check in to check we had a wonderful stay. Staff was friendly and helpful and the executive lounge staff went out of their way to make sure we had everything we needed. I would love to see more lighting for reading in bed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cynthia M
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Dear Cynthia, Thank you very much for providing us this well appreciated 5 Star review. We are delighted to hear that we succeeded in delivering you exceptional service! We hope that you will return again soon ! We'll keep the cookies warm. Brenda Goodwin Assistant General Manager

Lexington, South Carolina
Reviewed 1 week ago via mobile

Like many others have stated, this place is in a very good location...it's close to 95, 295 and the airport. The room itself was clean and accommodating. But what makes this place shine is the staff hands down. When I arrived I approached the receptionist and before I had a chance to ask a question she offered me a cookie!...

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Helpful?
Thank Mark R
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Dear Mark, We very much appreciate your taking the time to provide us this wonderful 5 Star review. Your words of praise reaffirm our mission to" provide the special comforts and acts of kindness that make our guests feel human again !" Thank you ! We hope to see you again soon ! We'll keep the cookies warm ! Brenda...

Portland, Maine, United States
Reviewed 1 week ago

I stayed at this hotel while on a 12 day business trip. The entire hotel staff elevated my stay at the hotel. The location is perfect, 10 mins from the airport, across from the mall and a good selection on restaurants walking distance. The restaurant in the hotel had great food. Hotel was recently remodel. Who doesn't enjoy getting a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank F4273MSsandras
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Wow ! What a wonder 5 Star review you have provided us ! Our entire team will be delighted that they made such a difference and provided you a warm and memorable stay experience ! Thank you ! We do hope that you can return again soon. We'll keep the cookies warm. Brenda Goodwin Assistant General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Rd, South Portland, ME 04106-3214
Region: United States > Maine > South Portland
Price Range: $194 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Travelocity, Orbitz, Priceline, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
Hotel Style:
#4 Business Hotel in South Portland
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Portland staff and other travellers.
3 questions
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North Monmouth, Maine
3 months ago
Maryville, Tennessee
2 months ago

See all questions (3)

Questions? Get answers from DoubleTree by Hilton Hotel Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The west tower is rather far from reception.”
kilarneyvt, 22 May 2017 | Read review
“Schedule online for best price.”
BettyF78, 16 May 2017 | Read review
“Use the Hilton Honors App to e-checkin and select your room the night before, plus use your phone as a digital key!”
  • Clocks have a single USB charging port on them.
  • Bathroom amenities
  • 1 King Bed room
  • Bathroom soap
  • Benefits of Hilton Honors!
  • 1 King bed room
HurricaneLuke88, 8 May 2017 | Read review
“We were in the East Tower. Really nice.”
424td, 27 Apr 2017 | Read review
“Ask for a room facing east and higher than second floor”
815robynr, 26 Feb 2017 | Read review
5 of 5
Priceline
US$123* /night
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Booking.comUS$127
Expedia.comUS$127
AMOMAUS$304
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*Disclaimer
Prices are for 1 room, 2 adults
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