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All reviewssitting areacinnamon bunslarge roombagelsthe breakfast areatwo double bedsnice propertyindoor poolwould definitely stay here againlate at nightpark and flyan early flightbreakfast buffetdesk clerkone night staycoffee makerclose to the airport
As a regular HIE guest and IHG Elite member, I've come to expect a certain level of quality from this chain. Unfortunately, this hotel fell short of that expectation on multiple fronts. I had several issues that made me wary of trying this location again....More
6 Thank Jerry E
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 7 May 2015
Dear Jerry E,
Thank you for taking the time to review our property. We would like to apologize for the overall dissatisfaction you had experienced, particularly with the housekeeping services during your stay. It is certainly not our intent to inconvenience our valued customers, but...More
My boyfriend and I have stayed at this hotel twice now and it is perfect for anyone traveling out of the Portland airport! The hotel is clean and has a very welcoming atmosphere. Their free shuttle to the airport is on time, quick, and convenient....More
We stay at the Holiday Inn Express in South Portland a couple of times a year. It is usually top-notch. This past weekend, it was just so-so. On check-in we were not offered the usual drinks or points option, unusual; on check-out when I mentioned...More
3 Thank P A
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 4 April 2015
Dear P A,
Thank you for your loyalty in choosing us and for providing us feedback on your recent stay. We are glad that after some initial issues upon your check-in, this was soon sorted out and addressed accordingly. As for the housekeeping services, amenities,...More
We have stayed at the Holiday Inn Express, South Portland for may years. When it first opened it was a clean and fresh hotel with a great breakfast. Good place to stay if you were catching a flight from the Portland Jetport.
As the years...More
1 Thank NB_Family_5
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 29 March 2015
We appreciate your feedback regarding our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Please accept our sincere apology for the shortcomings...More
This is by far the best deal in the area.Large clean suites. Lots of near by shopping and restaurants. Hotel is just up the hill away from traffic so it is very quite. Nice fitness room and pool.I will be staying here again.