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Fireside Inn & Suites

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249 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Reviewed 18 June 2015 via mobile

Very nice and clean the only thing is the coffee maker in the room didn't work from room 340 and room 304. We enjoyed are time there. Everyone was very nice the continental breakfast was great. Thanks

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1Thank ouimettec
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review. I am sorry about the issue with the coffee makers. We checked the brewers in both rooms and they are working. The instructions that the manufacturer places on the brewers are not clear enough. We will be putting in more comprehensive instructions to avoid future confusion. Thank you for your comment. Sincerely, Barry Asalone General...

Lyman, Maine
Reviewed 17 June 2015

Stayed here with my 14 yr old daughter during a recent Softball tournament in the area. Our room was very nice. Clean, with a nice fridge, TV, and coffee maker (Keurig). While you could tell that the place had been around for awhile, there was nothing to complain about. Got nervous about some barking dogs in a nearby room, but...

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1Thank ME-Traveler63
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your kind words. I am pleased to read that you enjoyed your stay and would return should your travels bring you back to Waterville. We look forward to serving you again. Sincerely, Barry Asalone General Manager

Northwood, New Hampshire
Reviewed 28 May 2015

This was our second visit here and the staff is always friendly and helpful. Rooms are very clean and comfortable. Room amenities are nice, coffee, refrig.(for keeping that doggie bag fresh), microwave. Some of the furniture is showing wear, time for an update.

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2Thank Susan C
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for returning. That's our best compliment! We love to see return guests. It indicates to us that guests enjoyed their previous stay. Thank you too for the nice review. Interesting that you mention the chairs. New ones are on the way! Thanks, Barry Asalone General Manager

Baltimore, Maryland
Reviewed 12 May 2015

Stay here each year on our way to Nova Scotia. Clean, comfortable, great value and a kind and welcoming staff. Just what you want in a hotel after a long day on the road. Friendly little restaurant on the premises.

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1Thank Shipwhistle
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review, and especially, thank you for choosing us each year on your travels back and forth to Nova Scotia. I hope that you are enjoying the new amenities that we add each year. We'll see you in the fall. Sincerely, Barry Asalone General Manager

Monticello
Reviewed 8 May 2015

We used to stay here years ago when it was Best Western. Last fall we spent one night across the street at the Best Western Plus and that will be the last time; worst place we have been in for a very long time. Getting back to your establishment, we were made welcome from the time we walked in the...

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Helpful?
Thank Pam M
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for taking the time to write. Thank you especially for the comparison to Marriott. Having worked for them in the past, I have so much respect for their quality and consistency. I'm glad that you found everything to your liking. We hope to see you again soon. Sincerely, Barry Asalone General Manager

new jersey
Reviewed 6 May 2015

Our child goes to school at Colby so we've stayed here quite a few times. It's not a luxury hotel but it's always been clean and for the prices it's really a bargain. The gym is pretty decent 4 cardio machines, weights, a bench and balance ball. You get a whoopie pie at check-in which is a nice personal touch....

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Helpful?
Thank CANJGirl
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review and for staying with us again. I'm glad that you like the facility and the staff. I also appreciate your comments on carbs at breakfast. I'll review this with staff and see where we can make changes. We hope to see you again soon. Sincerely, Barry Asalone General Manager

Middlebury, Vermont
Reviewed 3 May 2015

I have been staying at this hotel for approximately 15 years on business. The beds are comfortable ,all the people are friendly and courteous. The king size rooms are great, with a gas fireplace! Generally it is very quiet during the week. I also like that in they have a fitness room where I can walk on the treadmill in...

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Helpful?
Thank Gardner M
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for writing, and staying with us for over 15 years. That's longer than I have been here, but not as long as some of the staff. I'm sure that you have been seeing some of the same faces since you started staying here. I count myself as very fortunate that I have long-term staff who are dedicated to...

Burlington, Vermont
Reviewed 23 April 2015

Traveling off season we did not book in advance. Used the Trip Adviser App to find a place to stay. Was surprised the guy at the desk could not give us a room at the advertised rate, but he did tell us we would get that rate booking through a travel site - so we did. Had some very tasty...

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Helpful?
Thank Irishlazz
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review. I'm sorry about the confusion regarding matching rates. The Desk Agent you met was new, and didn't know. We match rates from all legitimate web sites. It benefits both us and the guest to book directly with the hotel. That way, we can tailor the room type and location in the hotel to the individual...

Era, Texas
Reviewed 23 March 2015

A bit dated, the Fireside Inn is located conveniently on a main highway (but rooms do not face the highway). The attached restaurant/bakery added to its attraction. The staff was friendly and the rooms clean -- and a whoopie pie goes to every client at check-in time.

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2Thank Ttaylor7
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review. As you said, we may look dated on the outside, but we're clean on the inside, with all the amenities you would expect at the major chains. Plus, we have a refrigerator, microwave and 42" HDTV in each of the rooms. Thank you too for your comments on the friendliness of our staff. We are...

Derry, New Hampshire
Reviewed 18 March 2015

Spent a saturday night in one of the over-sized fireplace rooms. The room is nice and big with a gas fireplace and a lounge area with two stuffed arm chairs and a pull out couch. All were in good condition and comfy to sit on. (We didn't try the pullout for sleeping.) The king size bed was quite comfy, too....

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Helpful?
Thank rcboater
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review. I see that you enjoyed the comfy bed and the amenities of the hotel, as well as the friendliness of the staff. I'm sorry about the chill in the room. We try to anticipate each room that a guest is going to enter and preheat the room to 70 degrees in the winter and chill...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Fireside Inn & Suites

Address: 376 Main Street, Waterville, ME 04901
Region: United States > Maine > Waterville
Price Range: $124 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Fireside Inn & Suites 2*
Number of rooms: 85
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Also Known As:
Fireside Inn And Suites
Fireside Hotel Waterville
Waterville Best Western
Best Western Waterville Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Fireside Inn & Suites staff and other travellers.
3 questions
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Southington, Connecticut
over a year ago
Skowhegan, Maine
over a year ago
over a year ago

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Questions? Get answers from Fireside Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the rooms closer to the resturant and pool”
 of 5 bubbles point61, 8 Feb 2017 | Read review
“pick a room with a gas fireplace for cold weather stays”
 of 5 bubbles LP0307, 17 Jan 2017 | Read review
“Tell the front desk your needs and wants and they will be more than happy to help you.”
 of 5 bubbles _schipman14, 28 Dec 2016 | Read review
“dont stay here”
 of 5 bubbles davidaY2881ZX, 18 Nov 2016 | Read review
“Don't chose a room at this hotel”
 of 5 bubbles jhoffmann, 17 Oct 2016 | Read review
5 of 5