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Wyndham Garden Washington DC North BW Parkway

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595 Reviews from our TripAdvisor Community

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Showing 557: English reviews
New York City, New York
Level Contributor
95 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 days ago NEW

This is hard because I have been happy with most Wyndham hotels. This place is super convenient to DC and the free shuttle to the Metro makes it a great option for seeing the Nation's Capital on a budget. But the physical plant was in poor condition and the best efforts of the staff couldn't save it. Pros: Convenient location,... More 

Helpful?
Thank purpletaffy
Sarah L, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review

Dear purpletaffy; Thank you for selecting our hotel as your place to stay while visiting nearby Washington, DC. We appreciate the praise for the staff, convenient location and affordable rates. The hotel recently completed a $5 million dollar renovation which included the new redesigned lobby and breakfast area, as well as all guestrooms to become the beautiful new, Wyndham Garden... More 

Charlotte, North Carolina
1 review
Reviewed 1 week ago via mobile

To be honest, this was the best experience we have had at a hotel in a long time. The prompt, responsive, and informative desk clerk Rolanda was so helpful. She gave us much needed information about our stay in DC and made our entire experience that much better. We WILL be recommending this hotel and returning again. THANKS ROLANDA!!

Helpful?
Thank rebeccapopan
Sarah L, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review

Dear rebecca; Thank you for being our guests and taking the time to write us a review. We are delighted to learn the customer service from Rolanda far exceeded your expectations and you enjoyed your stay. Rolanda takes great pride in our guests satisfaction and enjoys giving tips and ideas to ensure they have a great visit to our city.... More 

Kingston, NY
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

We were visiting DC and did not have a reservation. We stumbled upon this hotel and were extremely pleased. As others have mentioned, the hotel is undergoing renovations. The elevator and carpeting are outdated, but these things don't matter to me. What matters most is cleanliness and good service. Rolanda at the front desk is AMAZING!! She gave us so... More 

Helpful?
Thank Trishmary37
Sarah L, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review

Dear Trishmary; Welcome to the all new Wyndham Garden Washington DC North! We are happy you found us. Thank you very much for sharing with us that the customer service, cleanliness, and complimentary metro service made for a great experience and pleasant stay. We appreciate the feedback and praise for Rolanda. She truly enjoys helping our guests and making sure... More 

Hopkinsville, Kentucky
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Having never been to the DC area, I got lucky with this hotel. My husband and I stayed here for 6 nights and loved the location, the friendly staff, the comfortable room and the convenient breakfast. We used the hotel shuttle to the Metro station each day and enjoyed talking with the guys who drove us. The hotel was still... More 

Helpful?
Thank bethiebiker
Sarah L, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review

Dear Beth; Thank you so much for selecting our newly remodeled hotel as your place to stay for your first time visit to DC. Our convenient location and great value is perfect for those looking to tour the city without paying DC prices. We have finished the exterior since your stay and opened the Cafe and Bar a short time... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Lovely hotel, very organized and clean. They have a shuttle bus that takes us to the metro which is great. The recepcionist Rolanda Rich was super nice and very kind. She helped us on how to get around the city and everything else! Highly recommend this hotel!

Helpful?
Thank Sílvia T
Sarah L, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review

Dear Silvia; Thank you for being our guests, we are delighted to hear that you enjoyed your stay. We appreciate you sharing that you found the convenient shuttle service, newly remodeled guestrooms and hotel met your expectations. We will share your praise with Rolanda to continue to inspire her to keep up the great job. Thank you again for the... More 

Marietta
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

I have been staying at this property since 2012 when it was Howard Johnson. Recently property name change to Wyndham Garden my enthusiasm to be a previous client has only been more enthusiastic with the renovations but what has not changed is the friendly attitude of staff. Upon arrival my wife Jude and I are always greeted with warmth and... More 

Helpful?
Thank Philip C
Sarah L, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review

Dear Phil & Jude; Thank you both very much for being long time guests of our hotel. We are very pleased to read your positive feedback regarding the change to the new Wyndham Garden Washington DC North and delighted to learn the enhancements exceeded your expectations. We take great pride in placing our customers needs first because they are family... More 

Hagerstown, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

Me and my friends were traveling for the night an we originally were suppose to stay at the Holiday Inn Express, but when we arrived they were very rude and bad customer service! So we cancel our reservations and found the Wyndham hotel and the front desk worker Rolanda was very wonderful to me and my friends! She treated us... More 

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank jasmineb1232016
Sarah L, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review

Dear Jasmine; Thank you for your review, we are pleased to hear that you found our newly remodeled hotel convenient and comfortable for your travel needs. We appreciate the kind words and positive feedback for Rolanda and delighted to hear her customer service made you feel at ease and welcomed. A positive guest experience is something we take great pride... More 

Durham, North Carolina
2 reviews
Reviewed 28 October 2016

Everything was extremely clean. Exactly as advertised. The lady that checked me in was extremely nice and accommodating. I felt safe and at home. It has a large television and good Wifi. Not the best outside appearance but it is made up for by the inside. The bathroom was extremely clean. I would love for the showers to be better... More 

Helpful?
Thank jackiermayo
Sarah L, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review

Dear jackiemayo; Thank you for being our guests and sharing your trip with us. We are very pleased to learn that we exceeded your expectations with the clean and comfortable newly remodeled hotel, added amenities, friendly and safe environment. We appreciate the business and kind review, we hope to welcome you again during your travels. Thank you, Sarah L. E-Commerce... More 

College Park, Maryland
1 review
Reviewed 27 October 2016

The staff is really nice here and the location just could not have been better for me for things i needed to do. I leave hotel keys frequently because i am always in a rush but Rolanda Rich an employee was easy to talk to and made me feel cool about my clumsiness. She didnt give me any attitude but... More 

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank waynel34
Sarah L, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review

Dear Wayne; Thank you for taking the time to complete the guest satisfaction survey. We are very pleased to hear that the customer service, location and overall stay exceeded your expectations and you had an enjoyable experience. Its our pleasure to assist our guests with replacement room keys and anything else they need. I think we have all left things... More 

1 review
Reviewed 25 October 2016

We visited the DC area this past weekend and stayed at the Wyndam Garden Inn, The hotel was very comfortable, some of the infer-structure could use some updating , like the elevator and the bathroom fixtures. However the hotel was still quite nice. The most pleasant part of our experience began at check-in. Front desk clerk Rolanda was amazing. There... More 

Helpful?
Thank Jene H
Sarah L, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review

Dear Jene; Thank you for taking the time to share your review with us. We appreciate you taking the time to personally recognize the professionalism and great customer service by Rolanda. She is wonderful team member and her warm personality is a welcome addition to our hard working team. We will be sure to let her know that her efforts... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the brand new Wyndham Garden Washington DC North. The hotel is located just off the Baltimore-Washington Parkway near Interstate 95. Our Cheverly, Maryland hotel offers the comforts and conveniences of home with each room equipped with a refrigerator, microwave and coffee maker. A delicious hot Full American Breakfast cooked fresh is available for an affordable cost daily. Take advantage of our free Wi-Fi Internet access, on-site fitness center, meeting facilities, 24-hour front desk, shuttle service and free large-vehicle parking. Let our free shuttle service escort you to and from the Cheverly Metro Station/Orange Line as well as the Prince George's Hospital Center. The hotel also features a lobby bistro and bar, business center with copy and fax service, and meeting / banquet facilities for your next event. ... more   less 

Additional Information about Wyndham Garden Washington DC North BW Parkway

Address: 5811 Annapolis Road/I-295, Cheverly, MD 20784 (Formerly Howard Johnson Washington DC North/BW Parkway)
Region: United States > Maryland > Cheverly
Price Range: $119 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Washington DC North BW Parkway 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Howard Johnson Washington Dc North/Bw Parkway Hotel Cheverly
Howard Johnson Cheverly
Cheverly Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Washington DC North BW Parkway staff and other travellers.
2 questions
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Questions? Get answers from Wyndham Garden Washington DC North BW Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a microwave and a fridge!”
 of 5 bubbles purpletaffy, 28 Nov 2016 | Read review
“Check for rooms with two beds. It was cheaper for us to book that way.”
 of 5 bubbles bethiebiker, 14 Nov 2016 | Read review
“The rooms on the back side are very nice.”
 of 5 bubbles TimSeals2, 21 Oct 2016 | Read review
“4th floor in the middle, view was the back with bushes, end rooms had a great view of the city.”
 of 5 bubbles Jenar40, 8 Sep 2016 | Read review
“3rd floor is very quiet”
 of 5 bubbles 24tyrellw, 28 Aug 2016 | Read review
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