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Courtyard Chevy Chase

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Courtyard Chevy Chase
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345 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Central NY State
Reviewed 30 January 2017 via mobile

We usually pick Courtyards or other budget-friendly Marriotts to stay in and are nearly always satisfied. This one fell below the mark though. Was supposed to be two queen beds in the room, but they honestly felt like full sized. I wish I had a tape measure with me to confirm this. The linens felt old and not fresh. The...

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Helpful?
Thank maddiecat22
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear maddiecat22, Thank you for reviewing our hotel after your recent stay. We apologize we fell short of your expectations. Our beds are in fact queens and we apologize that they felt small to you. With regard to the sheets, it would have been our pleasure to change out your sheets again upon request. The layout of the closet, bathroom...

Queretaro City, Mexico
Reviewed 27 January 2017 via mobile

We stayed at this hotel as we were in town for the inauguration. It was okay but for 400 a night you notice the little things like the old carpet thing and the loose outlets inside the room. The reason I give only one star is because we were in the bar having a night cap watching the inaugural ball...

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Helpful?
Thank GerenciaCoyoteMarino
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear QueretaroGourmet, Thank you for taking time to review our hotel after your stay. We are very sorry you were not pleased with your stay during Inauguration. We started updates to our guestrooms which include carpet and wallcover immediately after this very busy weekend. We also apologize for your experience in the bar. We have received your request to be...

Midland, Michigan
Reviewed 5 January 2017

We enjoyed our stay here, the location is great! It's a nice area with shopping and restaurants nearby. Our room was very nice, it was clean and functional, and the staff was friendly and helpful. The Metro Station just down the street is an easy walk, and we were able to quickly get to The National Zoo, and also to...

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1Thank RTMich
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear RTMich, Thank you for your review of our hotel. We are very happy you enjoyed the hotel, staff and location. Glad to hear you had a chance to go into downtown and that you'll stay with us again. Hope to see you soon! Sincerely, A. Harris

Reviewed 28 December 2016

We've stayed here twice while visiting family. The location is great - close to shopping and the metro in Friendship Heights and within walking distance to Bethesda Row shopping and dining. The first time we visited my husband and I were traveling alone and got a king room. It was spacious and very comfortable, except that the proximity to the...

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Helpful?
Thank Nanceroo
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Thank you Nanceroo for reviewing our hotel after your recent stay. We appreciate your comments regarding the accommodations and the suggestions you made that would make your stay more convenient. It is nice to know that you found our staff helpful and friendly and that you will be staying with us again the next time you are coming to the...

Reviewed 8 December 2016 via mobile

I've stayed here multiple times over 5 years. The front staff is always pleasant, the bar staff treat you like family, but I've never had good internet connection here. EVER! I've limited my stays here because of this! If I can't communicate via simple emails in this 24/7/365 work environment we've all grown accustomed too then I don't have a...

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Helpful?
Thank John S
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear John S, Thank you for reviewing our hotel. We are very happy you are a loyal customer of ours and enjoy your interactions with our front desk and lounge staff. We are very sorry you have not had a good internet connectivity experience during your stays. We upgraded to 100 MB three years ago and have not heard of...

san diego, CA
Reviewed 17 November 2016 via mobile

I had to pop in for an unexpected business trip. I called a few places and they all immediately said "no". Maria said, hold on and let me check, we look sold out (they were online), but I want to be see if there is any possibility. Yes, she found a room. And, she and her co-worker were so nice,...

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Helpful?
1Thank aryno
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear arnyo, Thank you for taking time to review our hotel. I am happy Maria was able to find accommodations for you here at the hotel. It was a very busy time period and it is always best to call us directly as our inventory changes minute by minute! Glad you found the staff nice, our location great and our...

Mevaseret Zion, Israel
Reviewed 13 November 2016

Great location, safe neighborhood for an evening walk. small room, small bathroom, low floor rooms facing Wisconsin Ave noisy. staff nice and helpful. As hotel was under renovations it was impossible to get a cup of coffee in the evening. recommend they upgrade repeater clients.

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Thank SYIsrael
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear SYIsrael, Thank you for reviewing our hotel, and for letting us know you enjoyed the location and found our staff to be nice and helpful. I am sorry you experienced outside noise in your guestroom. I hope you notified us immediately, and we were able to move you to a more suitable room. I'd like to apologize to you...

Baltimore, Maryland
Reviewed 6 November 2016 via mobile

My wife and I stayed here for a wedding. Every staff member that we encountered was friendly, especially Julius! The room size was adequate and we appreciated the large fridge. As a recent Marriott rewards program member I am so glad I chose this chain.

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1Thank ericwN8212SL
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear ericwN8212SL, Thank you for staying with us while you enjoyed such a happy event! It is so nice to hear you found Julius and the rest of our staff to be friendly, and our guestrooms and amenities to be to your liking. Congratulations on joining the Marriott Rewards Program. We are very glad you chose Marriott and hope to...

Greensboro, Georgia
Reviewed 5 November 2016

The hotel is located on Wisconsin Avenue, close to the Metro and high end shopping.The employees were very helpful and friendly, It is an older property in a very expensive area and the bath and room are somewhat cramped. The hotel prides itself on energy conservation resulting in a room that could use brighter lighting. There is ample indoor self...

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Helpful?
Thank statboy2711
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear statboy2711, Thank you for your review of our hotel and your positive comments about our location and our employees. We are glad you enjoyed your stay. You are correct about our hotel being an older property (built in 1970) and therefore we don't have a lot of options on the size of the rooms, however we appreciate that you...

Dorset, Vermont
Reviewed 22 October 2016 via mobile

Good value but rooms small and ill designed. (You can't close the closet sliding doors because the room safe blocks it!). Not a very inspired architect! We didn't eat here so I can't comment on that part but they do only breakfast and dinner. You can get your own lunch (salads, etc) at the "store" next to the front desk....

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Helpful?
Thank davidhnichols
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear davidhnichols, Thank you for staying with us and for reviewing our hotel. We are glad you found us to be a good value, but are very sorry you felt the rooms were small and ill designed. The closet door issue comes up a bit, but is an easy fix. You’re right – the inner door doesn’t make it past...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Courtyard Chevy Chase

Address: 5520 Wisconsin Ave, Chevy Chase, MD 20815-4403
Region: United States > Maryland > Chevy Chase
Price Range: $197 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chevy Chase 3*
Number of rooms: 226
Reservation Options:
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Also Known As:
Courtyard Chevy Chase Hotel Chevy Chase
Holiday Inn Chevy Chase
Chevy Chase Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chevy Chase staff and other travellers.
3 questions
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over a year ago
Natick, MA
11 months ago
over a year ago

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Questions? Get answers from Courtyard Chevy Chase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to Wisconsin Ave great shopping near by”
DarnelleB, 2 Mar 2017 | Read review
“Be sure to ask to be far from the elevator!”
Nanceroo, 28 Dec 2016 | Read review
“Ask for a high floor, request a room facing the somerset not Wisconsin Ave.”
SYIsrael, 12 Nov 2016 | Read review
“High floor for the view”
WIfamily3, 16 Oct 2016 | Read review
“Room numbers that are greater than 18 area little quieter, being away from the elevators.”
UWJJ, 5 Oct 2016 | Read review
5 of 5