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Comfort Inn at Joint Base Andrews

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84 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Grayson, Kentucky
Reviewed 2 weeks ago via mobile

Nice clean room with friendly staff and a good breakfast. BUT my reservations were all screwed up. Requested a king suite because my wife was coming to visit and we had a little Bichon dog. At the time it was no problem, till we got there to stay and then ended up with a double. Otherwise people are nice as...

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Helpful?
Thank Kevprichard
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Kevprichard; Thank you for selecting our hotel as your place to stay. We are pleased to hear the location and friendly staff met your expectations. We are sorry that the guestroom type selected at reservation was not available upon arrival. Every effort is made to ensure our guests requests are met, but with our ever changing inventory we cannot...

Aruba
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016

I was relocated to this hotel ... I was checked in by Antonio he was very nice and warm and happy to attend me. later that day I met Roland if I'm not mistaken he's very outgoing and funny I loved talking to him as well. the breakfast is good they have coffee warm water hot chocolate waffle , hard...

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Helpful?
Thank Sk297
About Hotel's Favourite Review
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Sk297; Thank you for being our guests and for the great review. We are delighted to hear that you enjoyed your stay and happy to welcome you to our hotel as a first time guest. We appreciate you sharing with us that the customer service from these gentleman, as well as the plentiful breakfast, safety measures and more, exceeded...

Reviewed 18 March 2017 via mobile

This is how hotel stay should be! Check in was very polite and professional. All my questions were answered promptly. The room was spotless and both beds had fresh clean smelling linen. The room heat was comfortable at a normal temperature. No loud noise in the hall. Complimentary breakfast. Close to the grocery store and Walmart/Kmart. If you are out...

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Helpful?
1Thank Mi B
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear MlB: Thank you for taking the time to review our hotel! It is great to hear that you had a first class stay with us and found the location, comfortable fresh guestroom and great customer service all exceeded your expectations. We appreciate the wonderful feedback. We hope you will come back and visit us soon! Warm regards, Sarah L....

Reviewed 7 February 2017

I made a reservation for my daughter, but she had found a place closer to where she needed to be and less expensive. When I tried to cancel it they told me I could not get any of my money back. I am a veteran and I feel that it was unfair. I could see you charging me for one...

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Helpful?
1Thank Teresa S
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Teresa; I am sorry to hear you had this experience and you were unable to cancel the reservation for your family member. We thank you for your service and rest assured the reason you were not issued a refund is not at all related to your Veteran status, the reason is we believe this was a pre-paid reservation which...

Huntsville, Alabama
Reviewed 28 January 2017

This Hotel was perfect for our needs. Close to Andrews AFB where my brother was staying. Convenient to DC and Metro via taxi or car. Very comfortable beds. Clean, with in room fridge and coffee maker. Courteous staff. Nice breakfast. Reasonably priced.

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Helpful?
Thank Chrisandra E
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Chrisandra; Thank you for selecting our hotel for your stay during the Inauguration in DC. We are pleased to hear the location, value, great customer service, and comfortable guestrooms made for an enjoyable stay. We appreciate your business and taking the time to leave us a review. We hope to welcome you again next time you are in town...

Richmond, Virginia
Reviewed 7 January 2017

We stayed at this property for just one night and it was suitable enough for our needs. It's located with pretty easy access to the highway and only about 5 miles from 95. There were a number of minor issues within the room that were more related to poor maintenance and upkeep then anything else. Upon arriving into the room...

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Helpful?
Thank APompa13
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear APompa; Thank you for taking the time to share your recent stay with us. While we are pleased to hear the location as well as good breakfast met your expectations, we are sorry to hear of the minor maintenance issues this guestroom had affected your overall stay and impression of the hotel. We appreciate you bringing these items to...

Reviewed 6 January 2017 via mobile

The suite was on point. I reserved a king suite with kitchenette it was really nice. My husband loved it also his high point was the bed it was so comfortable and they had power cord hook up right on the nightstand with USB plug-ins we had so much fun we are a local but plan to revisit this month...

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Helpful?
Thank Shakita S
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Shakita; Thank you for selecting the Comfort Inn as your place to stay. We appreciate your business and happy to hear the tech friendly suite and comfortable bed exceeded your expectations. We are delighted to hear that you will return for some future stays and hope we continue to meet your expectations. Please do let us know if there...

Virginia Beach, Virginia
Reviewed 15 November 2016 via mobile

Absolutely nothing wrong with the staff, everyone that helped me was great. However, I was extremely surprised to see how outdated the heater/ac was. It was the old school push button unit (non-digital). The heat took a while to get going and had a burnt dust smell. I did not complain or report it to maintenance since I was there...

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Helpful?
Thank LexiMLH
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear LexiMLH; Thank you for being our guest and taking the time to write a review. We appreciate the feedback. While we are pleased to hear the customer service met your expectations, however, we are sorry that this stay did not represent our hotel or your brand expectations better. Please do not hesitate to let us know next time if...

Fulton
Reviewed 22 October 2016 via mobile

This Comfort Inn is under new management and has wonderful, friendly customer service. Rooms and bathrooms are very clean, great strong wifi, even outside, good flatscreen tv's. Hot breakfast with eggs, sausage, waffles and a. assortment of cold items too. We stayed here 2 nights, had 10 rooms and everything was great. There's even a gas grill and a picnic...

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Helpful?
Thank Richard W
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Richard; On behalf of the staff and management, thank you for selecting our hotel as your place to stay while in town. We appreciate your kind words and great feedback for us and delighted to hear that the customer service, guestrooms, and hearty breakfast were all reasons that you and the group had an enjoyable experience. It was a...

Reviewed 18 October 2016 via mobile

Went to Maryland to attend a wedding. The hotel as nice and clean. The lobby was well kept and accommodating. It has a gym. My room was comfortable and quiet. The customer service was great. Not far from shopping and restaurants. Will stay again.

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Helpful?
Thank Deirdre C
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Deirdre; Thank you, we appreciate you selecting our hotel as your place to stay while in town. We are delighted to hear you had a great stay and found the hotel had everything you needed for a pleasant and enjoyable stay. We look forward to your next visit. Thank you, Sarah L. E-Commerce Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is only a mile and a half away from Joint Base Andrews, which is made up of Naval Air Station Washington and Andrews Air Force Base and serves as the home base for Air Force One. Conveniently located off 495, just 12 miles from Washington DC. Minutes from Gaylord National Resort and Convention Center, Prince Georges Equestrian Center/Show Place Arena and the National Mall and Parks. All rooms include free high speed internet, microwave, refrigerator, hairdryers, iron and ironing board. Start your day with our free hot breakfast. All guests have free access to our lobby computers to check email or print boarding passes. ... more   less 

Additional Information about Comfort Inn at Joint Base Andrews

Address: 7979 Malcolm Rd., Clinton, MD 20735-7979
Region: United States > Maryland > Clinton
Price Range: $161 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn at Joint Base Andrews 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Comfort Inn At Andrews Afb Hotel Clinton
Comfort Inn Clinton
Clinton Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn at Joint Base Andrews staff and other travellers.
5 questions
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Greensboro, North Carolina
over a year ago
Miami, Florida
over a year ago
over a year ago

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Questions? Get answers from Comfort Inn at Joint Base Andrews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“doesn't matter”
Sk297, 14 Nov 2016 | Read review
“Suites offer the most room”
B8517CJchrisc, 16 Sep 2016 | Read review
“room 316 is right at the elevators, not for a light sleeper”
scottie316, 12 Dec 2015 | Read review
“no great views, make sure that you have a car otherwise its impossible to go anywhere”
jackj359, 30 Oct 2015 | Read review
“Pay extra for the suites, they are worth it.”
asmurray, 17 Jul 2015 | Read review
5 of 5