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DoubleTree by Hilton Columbia

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636 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Columbia, Maryland
Reviewed 18 April 2016

Hotel was understaffed, no coffee maker in room, no firm pillows and was told no staff available in order to deliver said items to room! I've never seen any hotel (especially one like this) with only one staff member to check in people and respond to room requests! Very underwhelming!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sami A
Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Sami A, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia, and I'm very sorry for the issues you experienced. There is no excuse for our room not having a coffee maker or firm pillows, and there is absolutely no excuse that you were told a team member was not available to deliver...

Saint James, New York
Reviewed 17 April 2016

Hotel is very nice. Was given a nice upgrade and the room was great. Very large room with a separate living room. Had dinner at the restaurant and was concerned at first as it was empty but was nicely surprised. The food was very good. Would recommend

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Thank Walter K
Westbury, New York
Reviewed 13 April 2016

My children and I stayed at this hotel to visit family and we are so looking forward to coming back. This hotel is close to everything. the rooms are clean and comfortable and the amenities are great.

Review collected in partnership with DoubleTree by Hilton
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Thank Tstamplpn
Morgantown, West Virginia
Reviewed 10 April 2016

DoubleTree Columbia was a great hotel. It was easy to find in a quiet part of town, but yet close to everything. The Mall at Columbia was right down the road which is one of the nicest malls in the Baltimore area. Columbia is a convenient stop between Washington DC and Baltimore so it worked for me on my random...

Review collected in partnership with DoubleTree by Hilton
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Thank Roman C
Reviewed 8 April 2016

I was attending a retreat and I was really pleased with the staff and overall service I received this year. One of the wait staff went out of her way to assist me during one of our corporate breakfasts where there was pork on my plate and she fixed a new one compensating for the meat. The retreat was there...

Review collected in partnership with DoubleTree by Hilton
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Thank 408thelmaz
Washington, DC
Reviewed 7 April 2016

We were in town for a wedding, so we didn't make it to the pool, or get to enjoy any of the other amenities. However, the staff was very kind and helpful, and they even kept the bar open late for our group, which was appreciated. Our room was large, and we couldn't hear anything including, apparently, a storm that...

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Thank eekmoo
Guam
Reviewed 7 April 2016

I stayed at this hotel for five nights while attending a conference. The front desk staff were very nice and helpful. The room was a good size and very clean. My one complaint was that my room wasn't cleaned after the first night I stayed there. Not sure if they just forgot or what. The first three nights it was...

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Thank guambrowneyedgirl
Gwynn Oak, Maryland
Reviewed 5 April 2016

Being injured on your premises, what do you expect? I also had no housekeeping service during my stay. I was extreme upset at this type of service. This including my check-in and my stay. I was not pleased.

Review collected in partnership with DoubleTree by Hilton
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Thank Kinanoj
Elkridge, Maryland
Reviewed 31 March 2016

My grandma and parents were coming into town and I wanted to make sure they were well taken care of. I called directly into the Hilton Doubletree booking line as I didn't want any confusion using a hotel aggregator (my grandma is 101 years old, i'm not really tolerant of mistakes when it comes to taking care of her). They...

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Thank vanpattenc
Camp Hill, Pennsylvania
Reviewed 30 March 2016

Gorgeous high vaulted lobby. Newly decorated. Rooms had very nice soft upgrades But felt a bit tight with 2 queen size beds. Mattresses slept well. Restaurant food quality = fine dining quality. Front desk, housekeeping, restaurant staff were all professional, warm and friendly. I did not use the recreational facilities, so I can't comment on them. Location was really convenient...

Review collected in partnership with DoubleTree by Hilton
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Thank Smith-Bennett

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree by Hilton Hotel Columbia, an upscale suburban Maryland hotel in a park-like setting only 20 minutes from Baltimore's Inner Harbor. Our Columbia, MD hotel is ideal for for business or leisure travel to the Baltimore, Washington D.C. and Annapolis areas. Guest enjoy amenities that include a 24 hour business center, 24 hour fitness center, complementary WiFi and wired internet access. Start your day with our DoubleTree Breakfast Buffet and wrap it up with dinner and a drink at Morgan's Restaurant & Lounge, our on-site restaurant. And as always, your visit will be welcomed with our signature warm chocolate chip cookie. ... more   less 

Additional Information about DoubleTree by Hilton Columbia

Address: 5485 Twin Knolls Road, Columbia, MD 21045
Region: United States > Maryland > Columbia
Price Range: $142 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Columbia 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz and Priceline so you can book your DoubleTree by Hilton Columbia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hotel Columbia
Columbia Hilton Hotel
Hilton Columbia
Hotel Style:
#4 Family Hotel in Columbia
#5 Business Hotel in Columbia
#7 Romantic Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Columbia staff and other travellers.
1 question
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Chapel Hill, North Carolina

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Questions? Get answers from DoubleTree by Hilton Columbia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the pool or away from the highway will be best for noise.”
 of 5 bubbles CDR477, 1 Feb 2017 | Read review
“Odd-numbered rooms face the covered atrium”
 of 5 bubbles jodyc187, 25 Sep 2016 | Read review
“Second floor rooms are a bit quieter while parties are going on .”
 of 5 bubbles TravelingDWORLD, 31 Aug 2016 | Read review
“It you have a Hilton Reward card you can get an upgrade I think?”
 of 5 bubbles 611mimi, 25 Aug 2016 | Read review
“Avoid afternoon sun, during summer months.”
 of 5 bubbles 157curtism, 16 Aug 2016 | Read review
5 of 5