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Sheraton Columbia Town Center Hotel

749 reviews
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Traveller (130)
Room & Suite (41)
Dining (10)
Overview
  • Excellent40%
  • Very good25%
  • Average15%
  • Poor8%
  • Terrible12%
Travellers talk about
“whole foods”(22 reviews)
“the club lounge”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton Columbia Town Center Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (749)Write a Review
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Show reviews that mention
All reviewswhole foodsthe club loungewaterside restaurantparking garageview of the lakewalking pathhotel barcolumbia town centerfront desk staffclose proximityexcellent customer servicestaff was very friendlymalltyronebellmanterrybebe
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1 - 5 of 745 reviews
Reviewed 3 weeks ago

Ethiopia M. was really friendly and helpful at check-in with some special requests. Great location, clean, good meeting rooms, helpful staff. Quiet rooms, nice workout facility. Look forward to a return visit.

Thank David N
Response from Isata D, Front Office Manager at Sheraton Columbia Town Center HotelResponded 2 weeks ago

David N Thank you for leaving a review. You are right, Ethiopia is always friendly & helpful and we are lucky to have her! It is guests like you that make our job wonderful. We look forward to serving you again.

Hotel's Favourite
Reviewed 30 November 2017

Frequent visitor to this Sheraton over the past couple of years (80+ nights). Warm welcome by the friendly front desk staff, and superb hospitality at the club lounge provided by Brett (evening) and Paige and Darren (mornings). Quite hotel with rooms overlooking the lake. Walking...More

Thank Muayyad A
Response from Isata D, Front Office Manager at Sheraton Columbia Town Center HotelResponded 1 December 2017

Thank you so much for your kind comments,we really appreciate hearing about your experience! I'm so glad you enjoy staying with us and it is always our pleasure to have you. We look forward to seeing you again soon.

Reviewed 4 weeks ago

The restaurant was great. The front desk staff were nice and helpful. The bed was comfortable. I stayed in A loft and it was a little mold smelling and old (outdated) but clean. The housekeeping staff do a good job but they are LOUD. For...More

Thank slprof
Response from Isata D, Front Office Manager at Sheraton Columbia Town Center HotelResponded 2 weeks ago

Slprof, Thank you for taking to the time to advise of your stay at the Sheraton Columbia. Feedback is how we are able to improve on the service that we provide to our valued guests. I truly empathise regarding the points you mentioned,especially the noise...More

Reviewed 4 weeks ago via mobile

Firstly let me confirm that my room was perfectly clean and neat generally acceptable. Parking is free. I stayed in the “lodge” part of the hotel which is seperate and detached from the main hotel. Driving up to the lodge and looking at it from...More

1  Thank Gary S
Response from Isata D, Front Office Manager at Sheraton Columbia Town Center HotelResponded 4 weeks ago

Gary S, I would like to offer my sincerest apologies for the issues you encountered during your stay with us. However, it blackened your stay at our hotel, and for that I am sorry. It is extremely important to us to provide the highest level...More

Reviewed 15 January 2018

I stayed at the Sheraton about a week ago while traveling on business. I've stayed at dozens of Sheratons and always had a nice experience; however this experience was nothing short of terrible. I was traveling with eight co-workers and five of them requested new...More

2  Thank Jessica M
Response from Isata D, Front Office Manager at Sheraton Columbia Town Center HotelResponded 5 weeks ago

Dear Guest, Thank you for taking the time to share your recent experience at the Sheraton Columbia Town Center with us. One of our key priorities is to provide the highest level of friendly, courteous and professional service. Your feedback regarding the reaction and the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$82 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (130)
Room & Suite (41)
Dining (10)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Bc0hboh
26 April 2017|
AnswerShow all 6 answers
Response from Anthony A | Property representative |
Yes, The Bar/Lounge is open to the Public and also serves Dinner and appetizers..
0
Votes
Room Tips
"Not in the A loft!"
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"Make sure to stay in the tower -- call in advance to request your room there. Avoid the lodge at all cost."
Read review
"Ask for a room w/ a lake view. Room over main lobby for us was quiet."
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"Request a room with a lake view if possible."
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