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Sheraton Columbia Town Center Hotel

746 reviews
Traveller (130)
Room & Suite (35)
Dining (10)
  • Excellent41%
  • Very good24%
  • Average15%
  • Poor8%
  • Terrible12%
Travellers talk about
“whole foods”(22 reviews)
“the club lounge”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3.5 Star Hotel
All hotel details
Offers from Sheraton Columbia Town Center Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
28 Jan29 Jan
1 room, 2 adults, 0 children
Standard Room
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Reviews (746)Write a Review
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All reviewswhole foodsthe club loungewaterside restaurantparking garageview of the lakewalking pathhotel barcolumbia town centerclose proximityfront desk staffexcellent customer servicestaff was very friendlytyronemallbellmanterrybebe
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11 - 15 of 743 reviews
Reviewed 11 December 2017 via mobile

The room at the Sheraton Columbia Town Center was not up to the Sheraton’s usual standard. It was not as clean as usual, I have stayed at this Sheraton before. I am as disappointed with the room, the paint was peeled off the bathroom door...More

Thank Gina H
Response from Isata D, Front Office Manager at Sheraton Columbia Town Center HotelResponded 5 weeks ago

Gina H, Thank you very much for your candid review of your stay at our hotel. All feedback is really valuable to us, as we strive to improve with each and every stay. I would like to sincerely apologies for the issues you encountered during...More

Reviewed 5 December 2017

I decided to host my company's holiday party here after meeting Bebe, the director of catering. The ballroom and cocktail area is absolutely perfect, and after meeting someone who genuinely cares for the outcome of the party, I knew I had to go with the...More

Thank jengruber4
Reviewed 30 November 2017

Frequent visitor to this Sheraton over the past couple of years (80+ nights). Warm welcome by the friendly front desk staff, and superb hospitality at the club lounge provided by Brett (evening) and Paige and Darren (mornings). Quite hotel with rooms overlooking the lake. Walking...More

Thank Muayyad A
Response from Isata D, Front Office Manager at Sheraton Columbia Town Center HotelResponded 1 December 2017

Thank you so much for your kind comments,we really appreciate hearing about your experience! I'm so glad you enjoy staying with us and it is always our pleasure to have you. We look forward to seeing you again soon.

Reviewed 29 November 2017

Stayed here numerous times over last few years. Late November one evening stay. Check-in delightful, friendly. Single bed room perfect and clean. Bar/restaurant food is goo/ staff friendly attentive, but the air conditioner (no kidding) kept the room freezing to the point my hands were...More

Thank 123Niagara
Reviewed 21 November 2017

I've stayed at the Sheraton numerous times over the last year and wanted to comment on the wonderful staff at this hotel. While some of the reviews commenting on the hotel's lodge wings in need of upgrade are accurate, the staff has consistently proven warm,...More

Thank GKLR
Response from Isata D, Front Office Manager at Sheraton Columbia Town Center HotelResponded 23 November 2017

GKLR, Thank you for taking the time to share your experience. Reading this kind of feedback is very rewarding. Nejaha and Alex are most definitely a huge asset to our Waterside Restaurant team and deserve the recognition. Hope to see you again soon!

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$82 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$82 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (130)
Room & Suite (35)
Dining (10)
Pool & Beach (4)
Hotel & Grounds (99)
Bathroom (6)
Business Centre & Event Rooms (1)
Questions & Answers
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26 April 2017|
AnswerShow all 6 answers
Response from Anthony A | Property representative |
Yes, The Bar/Lounge is open to the Public and also serves Dinner and appetizers..
Room Tips
"Make sure to stay in the tower -- call in advance to request your room there. Avoid the lodge at all cost."
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"Ask for a room w/ a lake view. Room over main lobby for us was quiet."
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"Request a room with a lake view if possible."
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"Avoid the lodge."
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