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Extended Stay America - Columbia - Gateway Drive

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Traveller (13)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent47%
  • Very good14%
  • Average9%
  • Poor17%
  • Terrible13%
Travellers talk about
“full kitchen”(5 reviews)
“clean towels”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
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Reviews (76)
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Traveller rating
35
11
7
13
10
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Time of year
LanguageEnglish
35
11
7
13
10
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All reviewsfull kitchenclean towelschocolate muffingrab and gobooked this hotelenjoyed my stayhome away from homeesaeunicefaxdesk
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1 - 5 of 76 reviews
Reviewed 27 January 2018

When I checks in the lady at the front desk was mad because I disturbed her for my key to my room. The windows do it shut all the way. The air conditioner/ heater don’t work. There is ticks in the grassMore

Review collected in partnership with Extended Stay
Thank sB1907LR
Response from 00esa, Manager at Extended Stay America - Columbia - Gateway DriveResponded 30 January 2018

Thank you for your review. Please accept our apologies for the poor service you experienced when you were here. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and we are...More

Reviewed 31 December 2017 via mobile

Bed Bugs need I say more and all they do is give you the runaround even when you call corporate I photographed and documented all the bite marks the whole time I've been here on an assignment which is a good 2 months I'm thinking...More

Thank Kiss K
Response from 00esa, Manager at Extended Stay America - Columbia - Gateway DriveResponded 4 January 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 30 December 2017 via mobile

I am happy to see that Shawn is back from vacation. She is pleasant and most dedicated and hard working employee at this location. The hotel services has improved greatly with room for further improvement looking forward to that. Housekeeper zayra another pleasant and hard...More

Thank gmegliss
Response from 00esa, Manager at Extended Stay America - Columbia - Gateway DriveResponded 1 January 2018

Thank you for your recent stay at the Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure that every guest has a great experience so it is always nice to be recognized for a job well...More

Reviewed 15 November 2017

I've been to ESA in both Linthicum and Germantown, and was not entirely happy at either. But am always satisfied with Columbia Gateway. Room is clean, and so is the air (these other two places we're slightly smelly and damp with air-c running). Staff is...More

Review collected in partnership with Extended Stay
Thank jamesbP9202IO
Response from 00esa, Manager at Extended Stay America - Columbia - Gateway DriveResponded 16 November 2017

James, it was a pleasure having you as our guest at Extended Stay America. It feels great to know you had an enjoyable stay and our staff made an excellent impression on you with their courteous service. Our team has appreciated you for highlighting their...More

Reviewed 14 November 2017

It has all the amenities of home but could use some tender love and care with a little elbow grease. Definitely needed a new carpet, new paint and better plastering but it was cozy and had the necessities to keep you comfortable-especially when traveling with...More

Review collected in partnership with Extended Stay
Thank Iliana P
Response from 00esa, Manager at Extended Stay America - Columbia - Gateway DriveResponded 15 November 2017

Iliana, thank you for reviewing your experience. We are glad to know you had an overall pleasant stay. Also, your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$87 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Columbia
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$87 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Columbia
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (13)
Room & Suite (6)
Dining (1)
Questions & Answers
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Uvahoos26
5 June 2016|
AnswerShow all 3 answers
Response from gmontgog | Reviewed this property |
Did not eat there continental
0
Votes
Room Tips
"Get the king size bed if you have someone with you!"
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"There are no good rooms. In back, the work pickup crowd was parked, and it was quite loud, even after..."
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"Affordable Convenient Perfect for an extended stay as well"
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"great parking"
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