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Extended Stay America - Columbia - Columbia Parkway

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98 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Woodstown, New Jersey
Reviewed 9 May 2016 via mobile

This was my second stay at this hotel. The front desk staff was very friendly and professional. Room was clean and comfortable. Really like having the kitchen area. Convenient to restaurants and shopping. I'll definitely stay here again.

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Helpful?
Thank Sandy A
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. I’m so glad to read that you had a wonderful experience and enjoyed our friendly customer service! I appreciate your comments about our fully equipped kitchens, convenient location, and our comfortable rooms. The staff and I would like to thank you again for posting your review. We...

WINCHESTER
Reviewed 26 April 2016

My experience was very unusual. I never had any negative experience in staying in hotels until this last weekend. It took a full hour until I was checked in and settled. The one person at the desk should have had help since it was 5-6pm and the height of check in time. First they booked me into a smoking room,...

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1Thank JANEEN N
Reviewed 23 April 2016

I have been staying here monthly for the past two years and can easily call it my home away from home. My experience has always been pleasant. The rooms are clean and the staff is committed to excellent customer service. Navaid and Nikisha have especially been most gracious and accommodating. I am always greeted with a smile and they always...

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Helpful?
Thank John S
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your kind comments regarding our exceptional customer service! It’s great to read that we were able to accommodate your needs with our convenient location and comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward...

Tonypandy, United Kingdom
Reviewed 7 April 2016

the management team was very nice especially the young lady she is very helpful .I going to use this location every time I 'm here in Maryland .thanks stay America for your best service and thanks to all the team

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Thank tony1899
Pittsburgh, Pennsylvania
Reviewed 30 March 2016

The minute my family and I arrived we waited in the lobby for 5mins before someone came to the front desk. We then checked in our room and immediately smelled smoke as if someone had just finished smoking. It's funny because the hotels main advertisement is that all rooms are smoke free. Having a 7 month old thats not something...

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3Thank dwhistle33
Reviewed 13 March 2016 via mobile

First impression = worst impression. The minute I stepped into the sad excuse for a lobby was the minute I knew that we weren't going to be there for more than one night. The place is a dump. I've never seen a shower curtain used as a closet door before. They should be charging rooms by the hour because that's...

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1Thank shazam4
Reviewed 29 February 2016

I stayed at this location 2 weeks ago and the staff is great, manager don't know her name is very helpful but the furniture is not so good. Breakfast is not so great. I would still recommend this place due to the excellent customer service.

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Helpful?
Thank Mksajjad
Mary W, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyED your stay with us . Thank you again for your kind words. The staff and I would love keep providing you with excellent service.

Orange, Texas
Reviewed 28 February 2016 via mobile

I have been here since June "2015" working, the management and staff have been nothing but nice to me during my stay, very courteous to me! Highly recommended to anyone looking for a comfortable place to stay!

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1Thank Todd W
Mary W, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoying your stay even if it is for work. Thank you again for your kind words. The staff and I would love keep providing you with excellent service.

Columbia, Maryland
Reviewed 8 February 2016

This was an example of you get what you pay for. The room was clean and had a nice kitchenette, but for an overnight, it was adequate. There was no ice, and the "breakfast was a choice of an apple or sorry orange and prepackaged oatmeal envelopes. Coffee was prepackaged. I suppose that if a person stayed long enough to...

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1Thank Nancy H
Reviewed 7 February 2016 via mobile

The front desk staff was the best part of my stay. They were friendly and helpful. However, my stay which was for one month , was nothing but a nightmare. The carpet is disgusting, the bathroom smelled like someone just stood and urinated on the floor, and my family and myself were bitten all over by something that I still...

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Helpful?
1Thank Sabrina H
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will make sure we are implementing preventative...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Columbia - Columbia Parkway

Address: 8870 Columbia 100 Pkwy, Columbia, MD 21045-2136
Region: United States > Maryland > Columbia
Price Range: $119 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbia - Columbia Parkway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Columbia - Columbia Parkway staff and other travellers.
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Questions? Get answers from Extended Stay America - Columbia - Columbia Parkway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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