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Holiday Inn Express Hotel & Suites Columbia East - Elkridge

323 reviews
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Traveller (32)
Room & Suite (25)
Pool & Beach (4)
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Overview
  • Excellent73%
  • Very good18%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(51 reviews)
“great hotel”(19 reviews)
“nice breakfast”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (323)Write a Review
There are newer reviews for Holiday Inn Express Hotel & Suites Columbia East - Elkridge
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All reviewsfront deskgreat hotelnice breakfastnice staystayed one nightbwi airportbeds were comfortableclean hotelyogurtup to datebusiness centerwe've stayedindoor poolwould stay here againfree breakfastthe breakfast areanadia
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11 - 15 of 319 reviews
Reviewed 14 August 2017

The hotel is clean but the entrance is hard to figure out. Room size is on the smaller side like most Holiday Inn Express. Linda was rude initially but brought her tone back to normal later on. This is not to be expected from Holiday...More

Thank anir2k
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia East - ElkridgeResponded 2 September 2017

Hi anir2k, Thanks for choosing the Holiday Inn Express and Suites Columbia East - Elkridge for your lodging needs, we're glad to have hosted your stay. It's disconcerting to learn that we missed to provide you with a more stellar experience. I'm sorry for the...More

Reviewed 13 August 2017 via mobile

The front desk woman named Linda has no experience and not trained at all. I am a platinum member where I always make a reservation with my wife's name. My wife is also an authorized user of my credit card and so she has always...More

Thank joecai888
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia East - ElkridgeResponded 27 August 2017

Dear joecai888, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our front desk staff. Reviews like yours are very valuable as thsey enable us to...More

Reviewed 31 July 2017 via mobile

Stayed here for a couple nights and enjoyed our visit. Hotel is new, clean, and well run. Good breakfast that includes several hot options and good (not sugar bomb) yogurt. Would definitely stay again.

Thank JStatler71
Reviewed 27 July 2017

The front desk staff was very friendly and helpful. Upon check in they asked what we were in town for and we told them that we didn't have any plans. They suggested some things to do and made us feel very welcome. I requested a...More

Thank heathersuek
Reviewed 18 July 2017

This was a little gem! It is a newer hotel with wonderful staff waiting to fulfill your ever need. The hotel was clean and well decorated. Beds were comfy, rooms were a nice size. There is free laundry on the first floor making it pleasant...More

Thank robinandsteven
Response from Bill D, General Manager at Holiday Inn Express Hotel & Suites Columbia East - ElkridgeResponded 20 July 2017

Hello robinandsteven, Thank you so much for your kind words, we appreciate your feedback. I'm very happy to see you enjoyed your visit with us, we hope you will come back for another visit soon! Please let us know if we may be of any...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$89 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$89 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (32)
Room & Suite (25)
Pool & Beach (4)
Dining (1)
Questions & Answers
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Jennifer A
13 June 2016|
AnswerShow all 2 answers
Response from hippolover | Reviewed this property |
When i stayed there in the spring i don't believe there was any shuttle service - please call the hotel for current details.
0
Votes
Dayna8
15 February 2015|
Answer
Response from jamesdavidbell | Reviewed this property |
Ummm. I've been to Santo Domingo but have no idea what villa or limo the questioner is talking about. I reviewed the Holiday Inn Express in Columbia, MARYLAND - and I have never taken a limo to Santo Domingo from there. I... More
0
Votes
Patrick G
24 October 2014|
AnswerShow all 2 answers
Response from HIExpressColumbiaGM | Property representative |
Good morning, we no longer have smoking rooms at this location
0
Votes
Room Tips
"I think any room is great"
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"nice golf course just down the road."
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"Top floor is usually the quietest"
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"We had two rooms and both were equally good"
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