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Holiday Inn Gaithersburg

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Holiday Inn Gaithersburg
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403 Reviews from our TripAdvisor Community

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Showing 396: English reviews
Germantown, Maryland
Reviewed 4 weeks ago via mobile

We are having a family emergency. The front desk and hotel staff have been professional and compassionate. They have gone the extra mile with extra equipment. Patient with the experienced know how well trained individuals. Thanks HOLIDAY INN GAITHERSBURG!

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Helpful?
2Thank jewellette
Reviewed 15 December 2016

Hotel staff were prompt and courteous on check in. Room was clean with a comfortable king size bed, a mini refrigerator and microwave. The hotel has a gym that is open 24 hours with ellipticals, treadmills, stationary bike and weights. There are also a wide variety of local restaurants within walking distance. The breakfast buffet was excellent for someone on...

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Helpful?
1Thank Greg R
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you so much for staying with us, and giving us a 5 star review! Our team is dedicated to 100% customer satisfaction, and we are very pleased you were able to experience it. Our fitness center is brand new this year, and it is a popular amenity. We hope to see you again in the near future

Reviewed 13 December 2016

We stayed here on our way back from Florida. The rooms were very clean and large. Check-in was without hiccup and staff was friendly. The price of the room was great and affordable. Will stay here again

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Helpful?
1Thank Francis L
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for your business. WE are grateful you chose our hotel while on the raod. WE are palesed you have had great service, and enjoyed our facility. WE hope you will stay with us next time you are in the Gaithersburg Maryaldn area.

Prairie du Chien, Wisconsin
Reviewed 11 December 2016 via mobile

Convenient place for us to stay close to our family in Germantown. Nice upgrades with plenty of modern techie additions for gadgets to plug in, play and charge. Very nice. Bed is comfortable and shower is great. Quiet inside even though getting in and out of hotel is a bit difficult with some road construction but still worth it. Staff...

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Helpful?
Thank mcdrog
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for your business and your 5 STAR review! We are very happy you enjoyed all of our new and improved guest rooms. WE also have new mattress. We take great pride in our service staff, and I am pleaed tyou got to experience it for yoru self. We hoep we will see you again in the near future.

Rochester, New York
Reviewed 14 November 2016 via mobile

Bed was very comfy. Tons of electrical outlets. Decent work desk and adjustable chair. Clean workout room with well-maintained equipment. Strong shower. Absolutely worth the price. I've paid more to stay at worse. Restaurant staff was superbly helpful and understanding. Only oddity - the toilet was unusually close to the tub / far from the toilet paper. Needed to stretch...

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1Thank JMWC2002
Reisterstown, Maryland
Reviewed 23 October 2016

We were really impressed with this hotel. Stayed in the North Tower. The room (except of bathroom tubs and walls) were renovated nicely, were clean, comfortable and quiet. The front desk managers were very nice and accommodating to our needs. As platinum members we were offered free breakfast (which was good too). We didn't use but saw the pool and...

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Helpful?
Thank pyatachok
katie d, Front Office Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for yoru recent stay. WE love our guests and I'm glad it showed. We hope to see you again in the near future! Sicnerely, Barak Sam Geust SErvice Manager

Atlanta, Georgia
Reviewed 21 October 2016 via mobile

Ok, it's HI, but really. One of the beds was so close to the wall that I had to turn sideways to get into the bathroom. And to add insult to injury, the bathroom light switch was BEHIND THE DOOR. To be fair, the free breakfast was really quite nice--scrambled eggs, home fries, bacon, sausage links, pancakes, fruit, etc. And...

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Helpful?
Thank drmac2012
katie d, Guest Relations Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for your recent stay, and letting us know about it. I apologize your room size was small. We do have different room configurations and we'd be happy to ensure you received a larger room if you are interested in coming back in the near future. Please just reach out to me, and I will take care of it....

Reviewed 10 October 2016 via mobile

I left this hotel with bug bites ALL OVER my left arm and hand,right arm and back. I sent the hotel NUMEROUS emails WITH PICTURES ,only to never hear back WHAT was found in room 441. I have big open holes on my arms and hands. I am so disgusted with never receiving a call back from management. I did...

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Helpful?
Thank andrea c
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

I am so sorry to hear about the issue you had at the hotel. We must have the wrong contact information for you, as we have been trying to reach you via telephone to let you know what our findings have been in reference to room 441. Please call the hotel directly and ask for me, and I will be...

Charlottesville, Virginia
Reviewed 30 September 2016

The staff at this hotel are top notch! I stay here once a month on business and they never disappoint. I had one visit where they had given me a room in the south building and unfortunately had a large group of school children come in. I asked to be moved and they actually moved all of my baggage for...

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Helpful?
Thank rnpta1st
Dallas, Texas
Reviewed 19 September 2016

Okder property not updated. Seems tired, drab. Pool is closed in the middle of the day on weekdays when business travelers are there. The spa was broken. CAVEAT - The even numbered rooms on the first floor have no cellular coverage, a fact not disclosed at check-in. No ice machine on the first floor. Restaurant was decent, but limited hours....

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Helpful?
Thank Howard L
katie d, Guest Relations Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for your recent business, and letting us know about your stay. We appreciate you pointing out all the issues you encountered. We have had issues on and off with our hot tub, and we are curently waiting on parts for repair. In the future we would be happy to put you on a higher floor in our North...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Gaithersburg, your number one choice for Gaithersburg hotels! The Holiday Inn Gaithersburg Maryland is a non-smoking environment that provides lodging in Gaithersburg, MD in the heart of the I-270 High Tech Business Corridor and is convenient to Washington, DC. This first class Gaithersburg hotel is located near NIST, IBM, Hughes, Lockheed Martin, DOE, Texas Instruments and Medimmune. ... more   less 

Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Region: United States > Maryland > Gaithersburg
Price Range: $136 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 301
Reservation Options:
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn
Hotel Style:
#2 Business Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#3 Romantic Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Gaithersburg staff and other travellers.
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Questions? Get answers from Holiday Inn Gaithersburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in North Tower”
 of 5 bubbles pyatachok, 22 Oct 2016 | Read review
“Inspect first”
 of 5 bubbles pumpkin068, 8 Sep 2016 | Read review
“Get the made to order breakfast...definitely worth every penny.”
 of 5 bubbles Y38NOmichaelw, 18 Jul 2016 | Read review
“Higher floor have no noise from above!”
  • Changing Mattress & box every 6 months- nice!
 of 5 bubbles 726charlesn, 25 Jun 2016 | Read review
“6th floor was quiet”
 of 5 bubbles SkychiTravels, 19 May 2016 | Read review
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