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Holiday Inn Gaithersburg

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Holiday Inn Gaithersburg
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403 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Gaithersburg
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Showing 396: English reviews
Maryland
Reviewed 17 September 2016

We arrived on Friday afternoon, Sept 16, 2016. The exterior of the hotel looks nice and it is centrally located in busy Gaithersburg. The hotel is OLD with low ceilings and a dark brown decor. We looked at 4 rooms and each had a problem. We read were this property had been "RECENTLY" updated but the four rooms we seen...

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Helpful?
Thank Orioles-Ravens
katie d, Front Office Manager at Holiday Inn Gaithersburg, responded to this review

WE are very sorry your were disappointed with our rooms. Pleae reach out to me directly to discuss your findings. WE strive for 100% satisfaction, and clearly we faield you. I can be reached at our main number 301-948-8900 Sincerely, Barak Sam Guest Service Manager

Dix Hills
Reviewed 15 September 2016 via mobile

This is a nice hotel, not a typical Holiday Inn. Efficient and helpful staff, clean rooms, no musty smell, took the breakfast package since I have no status with IHG. Good thing we brought water from the road. Overall good value for the area it is in.

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Helpful?
Thank Art P
Quakertown, Pennsylvania, United States
Reviewed 13 September 2016 via mobile

Hotel had undergone a renovation since my last visit. Very well done. Rooms were clean. Hotel has an in house restaurant which also serves alcohol. Overall it was a great experience. Check in went flawlessly and the staff went above and beyond expectations. Def be back

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Helpful?
Thank Shaun M
Rotonda West, Florida
Reviewed 8 September 2016

We were told that this property had been "RECENTLY" updated. Bathroom had dirty grout and debris in all corners. Chair in room had multiple stains. We found an uneaten apple under the ottoman. Mold-like stuff in A/C unit. On the positive side, the pillow offerings were fantastic. Best sleep I have had in a long time. Staff was accommodating and...

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Helpful?
Thank pumpkin068
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

.thank you for taking the time to let us know about the problems you experienced with your recent stay. I am so sorry you had so many cleanliness issues in your room. I have met with the executive housekeeper, and step will be taken to avoid these problems in the future. We are very pealed you got great sleep, and...

Philadelphia, Pennsylvania
Reviewed 31 August 2016

Front desk staff were very friendly and helpful. Check-in was quick and the room was perfect. Very spacious and comfortable. Exactly what I needed after a long drive! The complimentary breakfast buffet the next morning was fresh with a variety of options. Overall great stay.

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Helpful?
Thank kghartman
Rochester, New York
Reviewed 29 August 2016

The hotel is a perfect place to stop from a vacation to get reenergized. The front desk were very pleasant and happy to help you check-in. The rooms are clean and updated. The elevators are very quick to get you to the floor you need to be on. Amazinly the restaurant that is on site was very good and the...

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Helpful?
Thank mjmetzler
Maryland
Reviewed 20 August 2016 via mobile

This hotel has the basics and it is clean. The staff is nice but very slow to respond to request. The goal of the hotel seems to offer the bare minimum and if you ask for more maybe a tad bit extra. I went to a catered banquet. The setting was incomplete (missing forks, bread plates, etc. which would have...

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Helpful?
Thank thesunchaser
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

thank you for taking the time to let us know about your recent stay. We apologize the service you experienced was not outstanding! I have shared your comments with the banquet manager, so he may use this as a example od how NOT to take care of our clients. thank you again and I hope you will give us another...

Reviewed 12 August 2016 via mobile

Very good service, staff is very friendly and food was very good specifically from the Harvest Restaurant Cira, Maria, Amruta and Fabiola very nice people and lovely. It was very nice to meet them Recommend 200%

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Helpful?
Thank JosephRivers89
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you so much for taking the time out of your busy day to let us know about your recent stay! I have shared your comments with not only my management staff, but with the staff of Harvest as well. We apricate all feedback, and we love celebrating great service. WE look forward to taking care of you next time...

Reviewed 30 July 2016

Great Location just outside of Washington DC Inc Free Parking & wi-fi. Would like to know how to book a (remodeled upscale) room with view, inroom refrig & micro wave using a gift cert for our next weekend visit.

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Helpful?
Thank Little L
katie d, Guest Relations Manager at Holiday Inn Gaithersburg, responded to this review

thank you for your review. Please just call the hotel directly 301-948-8900 and ask for the Guest SErvice Manager, and he can take care of your reqests. We look forward to seeing you again!

Front Royal, United States
Reviewed 19 July 2016

I was greeted immediately by a new employee, Shuva B., whom I might add could teach some veteran customer service staff I have met in my extensive travel a thing or two. She was professional, helpful and with the help of Barack S. made certain to make my stay memorable. Needless to say if I ever find myself back in...

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Helpful?
Thank Michael W
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

thank you for staying with us and taking the time to write a review. WE are very happy to have Shuva as one of our newest team members, and Barak does a great job of managing his front office team. We look forward to taking care of you the next time you are in Gaithersburg!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Gaithersburg, your number one choice for Gaithersburg hotels! The Holiday Inn Gaithersburg Maryland is a non-smoking environment that provides lodging in Gaithersburg, MD in the heart of the I-270 High Tech Business Corridor and is convenient to Washington, DC. This first class Gaithersburg hotel is located near NIST, IBM, Hughes, Lockheed Martin, DOE, Texas Instruments and Medimmune. ... more   less 

Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879-3504
Region: United States > Maryland > Gaithersburg
Price Range: $136 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 301
Reservation Options:
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn
Hotel Style:
#2 Business Hotel in Gaithersburg
#3 Romantic Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Gaithersburg staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“6th floor was quiet”
 of 5 bubbles SkychiTravels, 19 May 2016 | Read review
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