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Extended Stay America - Washington, D.C. - Gaithersburg - North

69 reviews
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Traveller (8)
Room & Suite (11)
Dining (2)
Overview
  • Excellent35%
  • Very good13%
  • Average8%
  • Poor17%
  • Terrible27%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
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Offers from Extended Stay America - Washington, D.C. - Gaithersburg - North
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (69)Write a Review
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All reviewswould recommend this place to everyonecomfortable environmentgreat internet servicesecond homegreat roomschecking inexcellent locationcomfortable bedratesmaryland
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1 - 5 of 69 reviews
Reviewed 1 week ago

very professional staff that address issues immediately. nice location as well, easy access to freeway. issues at hand handle in a very professional manner. great rates, friendly staff, great customer service. comfortable bed.More

1  Thank Dee P
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 6 days ago

Thanks for staying at our hotel. We are happy to read you were not only impressed with the service offered by our staff but also you were benefited with our convenient location along with the good value we offer. Thanks again, and we hope to...More

Reviewed 3 weeks ago via mobile

Great rates, great rooms, great location. Friendly staff. Great customer service. Clean room. Comfortable bed.  Great internet service. Very comfortable environment. Would recommend this place to everyone.More

Thank Eric T
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 3 weeks ago

Eric, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are thrilled to read that you loved our courteous associates, convenient location and your clean & comfortable room as well. We appreciate you recommending...More

Reviewed 20 November 2017

This place was the grossest, scariest place I have ever stayed in. The staff was kind and it wasn't their fault but I honestly don't know how Extended Stay gets away with charging people money to stay here. I just got back yesterday from staying...More

Thank jcarolineo
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 23 November 2017

Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. I have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We...More

Reviewed 15 November 2017

This hotel is truly great, and the promotional offers very helpful. Nice location as well, with easy transportation if one is commuting on the ride on bus. The only snag is that the switches to charge phones and/or laptops are in places not very convenient,...More

Review collected in partnership with Extended Stay
Thank 686emmanuellaa
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 18 November 2017

Thank you for your review of Extended Stay America. Although you liked the spaciousness of your room and our convenient location, we are sorry we missed meeting some of your expectations while you were here. Your feedback is of utmost value, and we will use...More

Reviewed 13 November 2017

Went to stay here because of price and because we brought our dog. I should have known better you get what you pay for. I made the reservation many months ago and specifically asked for a 1st floor room not near elevators or stairs. So...More

1  Thank teoma1970
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 14 November 2017

Thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We are taking steps to ensure future guests do not encounter the same...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Details
Price range
US$73 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$73 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (8)
Room & Suite (11)
Dining (2)
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Room Tips
"Extended Stay America has better rates over time."
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"The staff will let you walk the floors and check out a room before you actually check in."
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"Any room location"
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"Some people mention 3rd was smoking, but mine wasn't and facing the back was very quiet."
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